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Sophos

Sophos Mobile

Composite Score

6.5 /10

CX Score

6.9 /10

33 Reviews Write a Review

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What is Sophos Mobile?

Sophos Mobile Control manages and secures mobile devices, content, and applications with a user-centric approach that delivers the simplest experience for administrators and users.

Company Details

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Awards & Recognition

Sophos Mobile won the following awards in the Unified Endpoint Management category

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0 Top Rated Capabilities

1 Top Rated Features

2025

0 Top Rated Capabilities

1 Top Rated Features

2024

Service Experience
Contract Negotiation

2023

1 Top Rated Capabilities

0 Top Rated Features

2023

Contract Negotiation

2022

Sophos Mobile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sophos Mobile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

1
Since last award

89 Plan to Renew

10
Since last award

65 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sophos Mobile?

1% Negative

17% Neutral

82% Positive

Pros

Generous Negotitation
Reliable
Efficient Service
Respectful

Feature Ratings

Average 70

Integration with ITSM and ITAM Tools

Application Management

Mobile Application Management

Zero Touch Deployment

Real-Time Automation

Real-Time Resolution

Remote Support

Kiosk Management

Mobile Device Management (MDM)

Location Services

Expense Management

Vendor Capability Ratings

Average 70

Business Value Created

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Vendor Support

Availability and Quality of Training

Also Featured in...

Enterprise Mobility Management

Score 8.0

View Sophos Mobile in this category (opens in a new tab)

Sophos Mobile Reviews

John M.

Role: Information Technology
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2020

Great product.

Likeliness to Recommend

9 /10

What differentiates Sophos Mobile from other similar products?

Cost and ease of implementation.

What is your favorite aspect of this product?

Ease of use.

What do you dislike most about this product?

Nothing that I can think of.

What recommendations would you give to someone considering this product?

Test to see if it's right for you.

Pros

Helps Innovate
Trustworthy
Respectful
Fair

Role: Information Technology
Industry: Engineering
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2020

Ease of use is mind blowing and great performance!

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2020

Pretty easy to implement but admin overhead.

Likeliness to Recommend

4 /10

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Cons

Slower Product Innovation
Vendor Friendly Policies
Vendor's Interest First

Sophos Mobile

What is Sophos Mobile?

Company Details

Need Assistance?

Awards & Recognition

Sophos Mobile Ratings

78 Likeliness to Recommend

1 Since last award

89 Plan to Renew

10 Since last award

65 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love Sophos Mobile?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Integration with ITSM and ITAM Tools The ability to integrate with ITSM tools for incident management, service request management, asset management, and patch management.

Application Management The ability to deploy applications to any managed device, device patching and then to containerize those applications and manage the data within.

Mobile Application Management Controls how applications are deployed, configured, secured, updated, and used on managed devices

Zero Touch Deployment Automatically configures devices for users with minimal IT intervention, allowing them to be ready for use upon setup

Real-Time Automation Ability to take a single problem and resolve it within seconds.

Real-Time Resolution Ability to resolve issues without remote desktop.

Remote Support Offers remote support feature that allows IT admins to remotely connect to end-user devices for troubleshooting and maintenance.

Kiosk Management Supports Kiosk lockdown tools such as Application kiosk, Web kiosk, and Digital signage.

Mobile Device Management (MDM) The ability to deploy security and management settings on different devices including Windows, Mac, Mobile, etc.

Location Services Ability to selectively apply policies or to distribute applications based on the device’s location.

Expense Management The ability to track the cellular usage of each device, to generate reporting based on usage, and to disconnect.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Enterprise Mobility Management

Sophos Mobile Reviews

John M.

Great product.

Likeliness to Recommend

Pros

Ease of use is mind blowing and great performance!

Likeliness to Recommend

Pros

Pretty easy to implement but admin overhead.

Likeliness to Recommend

Pros

Cons

Most Popular Sophos Mobile Comparisons

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Feature Ratings

Integration with ITSM and ITAM Tools

Application Management

Mobile Application Management

Zero Touch Deployment

Real-Time Automation

Real-Time Resolution

Remote Support

Kiosk Management

Mobile Device Management (MDM)

Location Services

Expense Management

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Vendor Support

Availability and Quality of Training