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Sophos

Sophos Email

Composite Score

7.5 /10

CX Score

7.6 /10

22 Reviews Write a Review

Claim Software

What is Sophos Email?

Our purpose-built secure email gateway is an all-in-one solution for email encryption, DLP, anti-spam and threat protection. It provides advanced protection from today’s sophisticated spear phishing attacks and gives you full control over data leaving your organization via email.

Company Details

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Sophos Email Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sophos Email.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

84 Plan to Renew

10
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sophos Email?

6% Negative

4% Neutral

90% Positive

Pros

Transparent
Trustworthy
Saves Time
Acts with Integrity

Feature Ratings

Average 83

Hosted Email Support

Email Retention and Archiving

Anti Malware Signature Detection

URL and Malware Detection

Reporting Components

Anti Malware Behavioral Detection

End User Spam Visibility and Controls

Anti Phishing and Spear Phishing

Anti Spam and Bulk Email Detection

Encryption and Decryption

Data Loss Prevention

Vendor Capability Ratings

Average 85

Business Value Created

Ease of Customization

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Vendor Support

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Quality of Features

Product Strategy and Rate of Improvement

Sophos Email Reviews

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jan 2020

Email quarantine disappoints

Likeliness to Recommend

7 /10

Pros

Helps Innovate
Reliable
Effective Service
Inspires Innovation

Cons

Security Frustrates
Slower Product Innovation
Less Performance Enhancing

Sophos Email

What is Sophos Email?

Company Details

Need Assistance?

Awards & Recognition

Sophos Email Ratings

84 Likeliness to Recommend

84 Plan to Renew

10 Since last award

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Sophos Email?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Hosted Email Support Integration and support capabilities with third-party hosted email providers.

Email Retention and Archiving Inbound and outbound logging capabilities.

Anti Malware Signature Detection Comprehensive signature malware detection capabilities through threat intelligence sourcing.

URL and Malware Detection Live detection and following of URL embedded links and execution of active content.

Reporting Components Lightweight controls and components that are easily embeddable and reusable. Integration with common apps such as Word, Excel, etc.

Anti Malware Behavioral Detection Active code detection and execution.

End User Spam Visibility and Controls End-user email digest release capability and client integration for fine tuning.

Anti Phishing and Spear Phishing Heuristic detection techniques that recognize common characteristics of phishing attacks.

Anti Spam and Bulk Email Detection Basic inbound blocking using multitude of triggers: IP address, content, header, and other reputation-based identifiers.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

Data Loss Prevention Outbound content filtering based on policy configuration with notification or redactive functions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Sophos Email Reviews

Email quarantine disappoints

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Hosted Email Support

Email Retention and Archiving

Anti Malware Signature Detection

URL and Malware Detection

Reporting Components

Anti Malware Behavioral Detection

End User Spam Visibility and Controls

Anti Phishing and Spear Phishing

Anti Spam and Bulk Email Detection

Encryption and Decryption

Data Loss Prevention

Vendor Capability Ratings

Business Value Created

Ease of Customization

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Vendor Support

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Quality of Features

Product Strategy and Rate of Improvement