Solarwinds MSP Logo
Solarwinds MSP Logo
SolarWinds

Solarwinds MSP

5.8 / 10
Category
Solarwinds MSP
5.8 / 10

What is Solarwinds MSP?

Smart, secure, and efficient IT services software built by people who know your work is your passion.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Solarwinds MSP Ratings

Real user data aggregated to summarize the product performance and customer experience.

74 Likeliness to Recommend

73 Plan to Renew

75 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+53 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Solarwinds MSP?

0% Negative
21% Neutral
79% Positive

Pros

  • Reliable
  • Security Protects
  • Altruistic
  • Acts with Integrity

Cons

  • Vendor's Interest First
  • Charges for Enhancements
  • Less Inspiring

Feature Ratings

Average 71

Scheduling

87

Testing

82

Deployment

77

Assessment

77

Management Console

76

Approval Process

75

Automation

75

Notifications

72

Reporting

64

Third Party Application Patching

58

Validation

49

Vendor Capability Ratings

Average 73

Business Value Created

88

Breadth of Features

79

Ease of IT Administration

79

Availability and Quality of Training

70

Product Strategy and Rate of Improvement

67

Quality of Features

61

Ease of Implementation

56

Ease of Data Integration

46

Usability and Intuitiveness

39

Ease of Customization

16

Vendor Support

13

Solarwinds MSP Reviews

Rıdvan Reşit Ü.

  • Role: Operations
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

enough and useful

Likeliness to Recommend

6 / 10

What differentiates Solarwinds MSP from other similar products?

enough and useful

What is your favorite aspect of this product?

enough and useful

What do you dislike most about this product?

enough and useful

What recommendations would you give to someone considering this product?

enough and useful

Pros

  • Reliable
  • Caring
  • Altruistic
  • Generous Negotitation

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First
  • Leverages Incumbent Status

Curtis O.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Jan 2020

Best Full Featured Option Out There

Likeliness to Recommend

9 / 10

What differentiates Solarwinds MSP from other similar products?

Best product out there in this space, I've looked at them all.

What is your favorite aspect of this product?

Easy Agent Deployment.

What do you dislike most about this product?

Pricing structures

What recommendations would you give to someone considering this product?

Look at Solarwinds MSP, its the best one out there.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation