What is Solarwinds MSP?
Smart, secure, and efficient IT services software built by people who know your work is your passion.
Company Details
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Get AssistanceSolarwinds MSP Ratings
Real user data aggregated to summarize the product performance and customer experience.
74 Likeliness to Recommend
73 Plan to Renew
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+53 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Solarwinds MSP?
Pros
- Reliable
- Security Protects
- Altruistic
- Acts with Integrity
Cons
- Vendor's Interest First
- Charges for Enhancements
- Less Inspiring
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Scheduling
Testing
Deployment
Assessment
Management Console
Approval Process
Automation
Notifications
Reporting
Third Party Application Patching
Validation
Vendor Capability Ratings
Business Value Created
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Quality of Features
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Vendor Support
Solarwinds MSP Reviews
Rıdvan Reşit Ü.
- Role: Operations
- Industry: Engineering
- Involvement: End User of Application
Submitted May 2022
enough and useful
Likeliness to Recommend
What differentiates Solarwinds MSP from other similar products?
enough and useful
What is your favorite aspect of this product?
enough and useful
What do you dislike most about this product?
enough and useful
What recommendations would you give to someone considering this product?
enough and useful
Pros
- Reliable
- Caring
- Altruistic
- Generous Negotitation
Cons
- Vendor Friendly Policies
- Vendor's Interest First
- Leverages Incumbent Status
Curtis O.
- Role: Information Technology
- Industry: Transportation
- Involvement: Vendor Selection and Purchasing
Submitted Jan 2020
Best Full Featured Option Out There
Likeliness to Recommend
What differentiates Solarwinds MSP from other similar products?
Best product out there in this space, I've looked at them all.
What is your favorite aspect of this product?
Easy Agent Deployment.
What do you dislike most about this product?
Pricing structures
What recommendations would you give to someone considering this product?
Look at Solarwinds MSP, its the best one out there.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Inspires Innovation