In Partnership With SelectHub
What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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In Partnership With SelectHub
Smartsheet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Smartsheet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Planning and Scheduling
Workflow Management
Document Management
Time & Expense Tracking
Resource Management
Dependency and Milestone Tracking
Reporting
Budget Management
Hierarchical Task Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Smartsheet Reviews
Kevin R.
- Role: Sales Marketing
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Oct 2022
Smartsheet is excellent PM/BI tool
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
My day-to-day sales operations are handled entirely in Smartsheet. I created a dashboard to track my open and concluded sales, products suggested, billing key performance indicators, and other metrics critical to my success. It is also used as an input form tool by external marketing partners to collect data from clients attending events and webinars. It makes it possible to see numerous useful insights into our regular sales and marketing operations.
What is your favorite aspect of this product?
Teams and individuals that are accustomed to working in Excel will find Smartsheet to be a natural transition. This tool will be especially helpful and somewhat familiar if you have a large number of users that handle their own projects in Excel or Google Sheets.
What do you dislike most about this product?
Visually, charts, cards, and dashboard widgets may be more adaptable. Smartsheet's Dashboards appear less interesting when compared to Power BI's. We require a greater variety of colors, additional charts, the option to choose background animations, etc.
What recommendations would you give to someone considering this product?
Fits the needs of businesses that want to streamline operations, create workflows, manage data entry through forms, and display information via dashboards. Isn't the ideal option for businesses searching for an Agile-based project management board because it lacks some of the most up-to-date features and functionality, such as sprints, problem kinds, versioning integration, deployment analytics, etc.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Mohamed E.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2022
The best spread sheet and Project management tool
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet having automated workflow which makes life easier, The solution Center have various templates which can be easily used plus the Dashboard which allows you easily to monitor the project progress and to identify any red flags, Overall, it gives you a full control on the project process and you can easily set automated mails and automated notifications
What is your favorite aspect of this product?
The best in Smartsheet is the Dashboard, its amazing dashboard as it gathers all the required data from the project progress and show it on the dashboard which allow also to migrate several projects in one dashboard
What do you dislike most about this product?
I didn't found any issues on Smartsheet but sometimes when the data siza is high it takes sometimes in loading
What recommendations would you give to someone considering this product?
If you want a project management app which can be easily integrated with your internal system, so you have to try Smartsheet as it allows you to attach what files you want plus the ability to monitor your project progress
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
David Antonio O.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Oct 2022
Smartsheet is the best chart manager on the market
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
With the speed and quality that Smartsheet allows us to deliver everything in record time. We have been able to track all of our processes through the automation features that Smartsheet has given us from the beginning. The level of learning is extensive. Creating forms and being able to add columns easily has been the best thing that Smartsheet presented us with in our license.
What is your favorite aspect of this product?
Smartsheet allows you to automate the entire work schedule in all areas necessary to do an exceptional job making use of numerous tools and without allowing any type of collapse when working. It has allowed us to synchronize almost perfectly and gives us security when sending copies of files internally on our network. It is like any Excel spreadsheet, but with many more tools.
What do you dislike most about this product?
If you do not have previous experience with this software, it can be difficult to use it for the first time. We need that when we buy the license it comes with tutorials so we do not have to make the external expense of training our novice employees.
What recommendations would you give to someone considering this product?
Overall it is a decent application. We had a lot of trouble trying to use their giant template in terms of features and what the tool can and cannot do. Some aspects of this tool are limited (even for the more advanced accounts). Your support agent could not help us when it comes to templates.
Pros
- Trustworthy
- Efficient Service
- Respectful
- Altruistic
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