What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Friendly Negotiation
- Enables Productivity
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
Task Status
Task Reporting
Add Attachments
Task Categorization
Task Prioritization
List Tasks
Notifications
Add Notes
Due Dates
Automated Workflow
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Also Featured in...
Project Portfolio Management - Enterprise
Score 9.1
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Project Portfolio Management - Midmarket
Score 9.1
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Project Management - Enterprise
Score 8.9
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Smartsheet Reviews
Nazaret U.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2021
Be more efficient in your work using Smartsheet
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
I have managed to create projects easily and simply using this tool, it is extremely rewarding to be able to create a better workflow and create multiple projects without affecting the performance of each one, Smartsheet is flexible software and you can create collaborations with your team.
What is your favorite aspect of this product?
Through Smartsheet I can manage all the projects, tasks and manage all the portfolios that have a degree of complexity, through this work tool you can easily manage your entire workflow, with Smartsheet you can increase productivity and create a Better collaboration with your work team, you can also better monitor each task and manage all the functions to perform each job, through this platform create better strategies for your work and you can use it no matter where you are.
What do you dislike most about this product?
Nothing that displeases me so far, Smartsheet has exceptional fully customized functions to manage your jobs and projects correctly, through this platform you can create a much more dynamic work.
What recommendations would you give to someone considering this product?
To create a better organization and planning you can use Smartsheet, it has exceptional integrations such as Salesforce, Outlook, Google Chat, Slack, Google Drive, calendar and other applications, it is a good platform to manage projects and tasks.
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Efficient Service
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David G.
- Role: Operations
- Industry: Engineering
- Involvement: End User of Application
Submitted Sep 2021
A smart tool for managing tasks and projects.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
It's simple to plan and organize workflows,task and projects easily. This tool helps me to view status of work.
What is your favorite aspect of this product?
It's simple to collaborate with my teams through projects assigned to them. It's simple to manage tasks and projects in real-time. It's simple to track work progress quickly. This tool helps to increase productivity as it automates workflows and projects.
What do you dislike most about this product?
Been able to organize and manage tasks and projects smartly with this tool is awesome hence no drawback.
What recommendations would you give to someone considering this product?
It's one of an amazing tool that allows me to collaborate with my teams on projects and also manage task and project effectively.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
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Antonio Jose P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
Smartsheet is an excellent project management tool
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet is a dynamic work platform for businesses. Smartsheet is a renowned cloud-based work management tool that empowers businesses.It is unlike Easy Projects it is a cloud-based project portfolio management (PPM) tool for medium-sized and enterprise-level companies with teams on the move.
What is your favorite aspect of this product?
The capacity to automate tasks and information, as well as receive task updates. For a project manager, automation saves time by allowing for automated follow-up and updates. Except for business apps, which are simply a better GUI for sheets than viewing them individually, SmartSheet's main strength is that it does not require costly licensing for collaboration in most cases. This is why we chose SmartSheet over Monday.com and other similar services.
What do you dislike most about this product?
SmartSheet isn't really clever. Formula implementation isn't always done effectively, and it can be painful at times. Customers must pay for a pricey add-on in order to pivot data, which makes no sense. This ought to be included as a regular feature. On paper, the dashboard experience sounds fantastic, however SmartSheet dashboards aren't great, and the ability to view data isn't flexible or intuitive, resulting in a terrible user experience. It's not PowerBI or Table, and I don't expect it to be, but it should aspire to be more like those when it comes to data visualization.
What recommendations would you give to someone considering this product?
Smartsheet is an excellent tool for keeping departments and teams up to date on project and task status. While I wish it had more logic capabilities, the advantages far exceed any disadvantages. During the initial learning curve, I found the lessons, help pages, and convenience of contact with a live customer service professional to be really beneficial.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.
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