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SmartRecruiters, Inc.

SmartRecruiters Hiring Platform

Composite Score

7.2 /10

CX Score

7.5 /10

20 Reviews Write a Review

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What is SmartRecruiters Hiring Platform?

The SmartRecruiters Hiring Platform combines the best elements of consumer grade experience and enterprise grade technology. This unique combination is why leading enterprises use SmartRecruiters to solve their recruiting challenges & drive their businesses forward.

Company Details

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SmartRecruiters Hiring Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SmartRecruiters Hiring Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

76 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SmartRecruiters Hiring Platform?

10% Negative

12% Neutral

78% Positive

Pros

Respectful
Caring
Client's Interest First
Generous Negotitation

Feature Ratings

Average 73

Employee Referrals

Customized Job Postings

AI Capabilities

Mobile Optimization

Onboarding and Training

Compliance

Candidate Experience Portal

User Permissions

Candidate Experience Surveys

Integration APIs

Analytics and Reporting

Vendor Capability Ratings

Average 72

Ease of Implementation

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Business Value Created

Vendor Support

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Also Featured in...

Talent Acquisition Suites

Score 8.2

View SmartRecruiters Hiring Platform in this category (opens in a new tab)

SmartRecruiters Hiring Platform Reviews

Antonio A.

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

World class TA suite, enterprise to startup

Likeliness to Recommend

10 /10

What differentiates SmartRecruiters Hiring Platform from other similar products?

Excellent Marketplace, with lots of off-the-shelf one-click integrations. Works great in both Europe and US, and it caters perfectly to Startup or Enterprise. It pioneered efficiency and automation already years ago, and its product team keeps rolling monthly "delights" and updates.

What is your favorite aspect of this product?

Integrations, UX, Candidate experience, simplicity, some automation. Their sales team remain in touch and their customer support is excellent.

What do you dislike most about this product?

the career site functionality is poor vs peers, and would not take them too much to upgrade.

What recommendations would you give to someone considering this product?

Go for it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Daniel A.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2025

This is a great product, and I love it

Likeliness to Recommend

9 /10

What differentiates SmartRecruiters Hiring Platform from other similar products?

Single user-friendly platform for the entire hiring process, prioritizing the candidate experience

What is your favorite aspect of this product?

it is very easy to use for hiring managers and the entire hiring team

What do you dislike most about this product?

none for now

What recommendations would you give to someone considering this product?

i recommend you try it

Pros

Performance Enhancing
Efficient Service
Inspires Innovation
Caring

Role: Human Resources
Industry: Construction
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Mar 2025

Dated integration, user experience and interface,

Likeliness to Recommend

2 /10

Pros

Respectful

Cons

Commodity Features
Less Reliable
Less Performance Enhancing

SmartRecruiters Hiring Platform

What is SmartRecruiters Hiring Platform?

Company Details

Book a Free Demo Today!

Awards & Recognition

SmartRecruiters Hiring Platform Ratings

80 Likeliness to Recommend

1 Since last award

94 Plan to Renew

1 Since last award

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love SmartRecruiters Hiring Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Employee Referrals Employees can refer candidates through the system.

Customized Job Postings Able to post jobs with descriptions that fit the organization’s needs.

AI Capabilities Artificial intelligence to enhance knowledge management such as automatically tagging content, recognizing duplicate content, and suggesting relevant content.

Mobile Optimization Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Onboarding and Training The solution provides capabilities to train, coach, or onboard new sales hires.

Compliance Compliance with privacy legislation, including General Data Protection Regulation (GDPR), and the ability to enact requests for purging of personal information.

Candidate Experience Portal An online platform that lets applicants engage with hiring through status updates, info access, and communication tools—clear, personal, and user-friendly.

User Permissions Ability to set configuration and access permissions by user requirements.

Candidate Experience Surveys Sends out surveys to candidates in order to capture data on the process.

Integration APIs Ability of the software to interface with legacy and other third party applications.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Talent Acquisition Suites

SmartRecruiters Hiring Platform Reviews

Antonio A.

World class TA suite, enterprise to startup

Likeliness to Recommend

Pros

Daniel A.

This is a great product, and I love it

Likeliness to Recommend

Pros

Dated integration, user experience and interface,

Likeliness to Recommend

Pros

Cons

Most Popular SmartRecruiters Hiring Platform Comparisons

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1
Since last award

1
Since last award

Feature Ratings

Employee Referrals

Customized Job Postings

AI Capabilities

Mobile Optimization

Onboarding and Training

Compliance

Candidate Experience Portal

User Permissions

Candidate Experience Surveys

Integration APIs

Analytics and Reporting

Vendor Capability Ratings

Ease of Implementation

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Business Value Created

Vendor Support

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization