Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

General Electric

Smallworld GIS

Composite Score

6.2 /10

CX Score

6.5 /10

22 Reviews Write a Review

Claim Software

What is Smallworld GIS?

This revolutionary, object-oriented, database-driven product provides a powerful, consistent architecture at the heart of many applications, such as those used for planning electric, gas and water distribution systems, designing telecommunications networks and evaluating strategic market opportunities.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Smallworld GIS won the following awards in the Geographic Information Systems category

Filter By

Service Experience

Latest Award, 2025

Service Experience
Conflict Resolution

2024

1 Top Rated Capabilities

0 Top Rated Features

2023

Service Experience
Conflict Resolution

2022

1 Top Rated Capabilities

0 Top Rated Features

2022

Smallworld GIS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Smallworld GIS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

73 Likeliness to Recommend

5
Since last award

76 Plan to Renew

4
Since last award

63 Satisfaction of Cost Relative to Value

3
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Smallworld GIS?

9% Negative

19% Neutral

72% Positive

Pros

Efficient Service
Effective Service
Saves Time
Respectful

Feature Ratings

Average 66

Data Visualization GIS

Map Manipulation

Geospatial Technology

High Quality Maps

3D Visuals

Geo Coding

Spatial Analysis

Data Integration GIS

Map Customization

Imaging and Production

Mobile

Vendor Capability Ratings

Average 66

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Vendor Support

Business Value Created

Availability and Quality of Training

Breadth of Features

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Smallworld GIS Reviews

Jason L.

Role: Operations
Industry: Utilities
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

bad product. not worth buying.

Likeliness to Recommend

1 /10

What differentiates Smallworld GIS from other similar products?

i guess the only upside is its a decent product for utility companies with limited GIS needs.

What is your favorite aspect of this product?

none. i dont like it at all

What do you dislike most about this product?

everything basically. the worst part is there are just not enough resources provided by the developers. makes it hard for technicians like us to learn/use the software

What recommendations would you give to someone considering this product?

dont buy it

Cons

Inhibits Innovation
Slower Product Innovation
Less Reliable

Allison K.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

Huge Value Creator for Strategic AEs

Likeliness to Recommend

8 /10

What differentiates Smallworld GIS from other similar products?

Smallworld helps strategic AEs use real industry and network connections to better understand and build relationships within key global accounts in a n organic and efficient way

What is your favorite aspect of this product?

The opportunity to provide context and a draft on behalf message for the mutual connection

What do you dislike most about this product?

The lack of company and connection data available within EMEA, still mapped very US heavy

What recommendations would you give to someone considering this product?

If breaking into key global accounts and leveraging networks in a cost efficient way is a key priority, Smallworld is an easy and scalable way to accomplish that

Pros

Saves Time
Client Friendly Policies
Trustworthy
Unique Features

Adam I.

Role: Sales Marketing
Industry: Consulting
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Jan 2024

Easy to use and helpful

Likeliness to Recommend

9 /10

What differentiates Smallworld GIS from other similar products?

Great product experience.

What is your favorite aspect of this product?

Complete feature set

What do you dislike most about this product?

Nothing to report

What recommendations would you give to someone considering this product?

Give it a try!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Smallworld GIS

What is Smallworld GIS?

Company Details

Need Assistance?

Awards & Recognition

Smallworld GIS Ratings

73 Likeliness to Recommend

5 Since last award

76 Plan to Renew

4 Since last award

63 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love Smallworld GIS?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Visualization GIS Thematic visualization with the ability to change views, including color, pattern/icon, dot-density, chart, scaled-symbol, and 3D prism themes

Map Manipulation Multiple maps can be open simultaneously, and can be duplicated, combined, synchronized, tiled, cascaded, and minimized/maximized.

Geospatial Technology Includes surface analysis, network analysis, and geovisualization.

High Quality Maps Includes high quality imagery, destinations, and area information.

3D Visuals Seamlessly toggle between 2D and 3D viewing of the map.

Geo Coding Custom geo-codable indexes can be created to pin-map based on external datasets.

Spatial Analysis Includes geographic data, analysis, and modelling.

Data Integration GIS Ability to import external data sources (census, etc.) overlayed into your map environment.

Map Customization Map editor allows a map to be customized on-the-fly.

Imaging and Production Ability to export and print high-quality images and graphics in multiple formats, including presentation ready maps.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Smallworld GIS Reviews

Jason L.

bad product. not worth buying.

Likeliness to Recommend

Cons

Allison K.

Huge Value Creator for Strategic AEs

Likeliness to Recommend

Pros

Adam I.

Easy to use and helpful

Likeliness to Recommend

Pros

5
Since last award

4
Since last award

3
Since last award

Feature Ratings

Data Visualization GIS

Map Manipulation

Geospatial Technology

High Quality Maps

3D Visuals

Geo Coding

Spatial Analysis

Data Integration GIS

Map Customization

Imaging and Production

Mobile

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Vendor Support

Business Value Created

Availability and Quality of Training

Breadth of Features

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement