What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Integration With Productivity Tools
Granular Access Management
Search
Cross Platform Support
Document Collaboration
Voice and Video Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Rehan K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2023
Great communication and collaboration platform
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack as a platform provides lots of features in a single dashboard. It's a great tool to stay connected with your team and clients
What is your favorite aspect of this product?
It has simple interface and easy to navigate layout. we can do many task at a time and share them with team
What do you dislike most about this product?
I believe few more integartion with top software would be handy. More customization would be require.
What recommendations would you give to someone considering this product?
Slack is great way to connect with your clients and teams. It's a very easy to use software which makes easy for us to stay organized
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Shivam S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2023
Easy to use for beginners like me
Likeliness to Recommend
What differentiates Slack from other similar products?
Its real-time communication feature
What is your favorite aspect of this product?
Its fast speed of messaging
What do you dislike most about this product?
Its genuine cost, this product price should be high according to me.
What recommendations would you give to someone considering this product?
Use gently and with care if you are a beginner
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Inspires Innovation
Please tell us why you think this review should be flagged.
Musa N.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Jun 2023
Fantastic product and easy to use
Likeliness to Recommend
What differentiates Slack from other similar products?
performance and reliable and easy to use
What is your favorite aspect of this product?
Its very easy to understand and easy to give training to other people
What do you dislike most about this product?
Cost price of the product
What recommendations would you give to someone considering this product?
Please if you haven't try this product now is a good time to give this product a try
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
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