Sisense Customer Reviews 2025 | Business Intelligence & Analytics

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Sisense

Composite Score

7.4 /10

CX Score

7.6 /10

35 Reviews Write a Review

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What is Sisense?

SiSense liberates data, empowers business users and frees IT by making it easy to do the difficult tasks of accessing, joining and visualizing data. Go beyond the dashboard with embeddable analytics that drive fast, actionable outcomes—right where you need them.

Company Details

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Awards & Recognition

Sisense won the following awards in the Business Intelligence & Analytics - Enterprise category

Filter By

2 Top Rated Capabilities

3 Top Rated Features

2025

2 Top Rated Capabilities

1 Top Rated Features

2024

Service Experience
Product Impact
Conflict Resolution

2023

8 Top Rated Capabilities

8 Top Rated Features

2023

Strategy and Innovation
Contract Negotiation

2022

5 Top Rated Capabilities

7 Top Rated Features

2022

Sisense Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sisense.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

89 Plan to Renew

4
Since last award

82 Satisfaction of Cost Relative to Value

7
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sisense?

8% Negative

3% Neutral

89% Positive

Pros

Acts with Integrity
Helps Innovate
Performance Enhancing
Fair

Feature Ratings

Average 81

Data Modelling Tools

BI Platform Administration

Collaboration

BI Security

Dashboard

Data Exploration and Visualization

Real-Time Visualization

Data Connectors and Data Mashup

Intelligent Alerts and Notifications

Advanced Analytics and Data Science

Metadata Management

Vendor Capability Ratings

Average 82

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Business Value Created

Ease of Implementation

Ease of Customization

Availability and Quality of Training

Vendor Support

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Also Featured in...

Business Intelligence & Analytics - Midmarket

Score 8.1

View Sisense in this category (opens in a new tab)

Sisense Reviews

Rafa E.

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2020

It is worth to take the jump and invest on it

Likeliness to Recommend

9 /10

What differentiates Sisense from other similar products?

Great assistance on support

What is your favorite aspect of this product?

Sisence Boto

What do you dislike most about this product?

It is a bit pricey

What recommendations would you give to someone considering this product?

Deeply evaluate your cost benefit ratio

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Dina R.

Role: Finance
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2020

Useful features and super easy for users

Likeliness to Recommend

9 /10

What differentiates Sisense from other similar products?

Quality of customer service and easy for any users features.

What is your favorite aspect of this product?

How easily people are solved and customer service accessibility.

What do you dislike most about this product?

Nothing specific

What recommendations would you give to someone considering this product?

Definitely give it a try before making any decision.

Pros

Trustworthy
Caring
Continually Improving Product
Reliable

Role: Student Academic
Industry: Education
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted Jul 2020

Sisense's features are easy to use.

Likeliness to Recommend

8 /10

Pros

Continually Improving Product
Unique Features
Efficient Service
Effective Service

Sisense

What is Sisense?

Company Details

Book a Free Demo Today!

Awards & Recognition

Sisense Ratings

84 Likeliness to Recommend

89 Plan to Renew

4 Since last award

82 Satisfaction of Cost Relative to Value

7 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Sisense?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Modelling Tools Includes ability to model complex relationships between internal application sources and other parties.

BI Platform Administration Centralized console to manage BI portal administration. Management metrics and reports on usage, resource utilization, security, and other activities.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

BI Security Data access control management, including access permissions management, user authentication and enforcement of access permissions via technology.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Data Exploration and Visualization Ability to visually manipulate, interact with, and explore data, and perform basic descriptive statistics and pattern detection.

Real-Time Visualization Ability to analyze and visualize data as soon as it becomes available via data-streaming pipelines.

Data Connectors and Data Mashup Connect to, merge and clean data from multiple diverse data sources.

Intelligent Alerts and Notifications Ability to create, manage, send and receive notifications, enhancing efficiency and productivity.

Advanced Analytics and Data Science Techniques including predictive, data and text mining, machine learning, forecasting, what-if analysis, sentiment analysis etc.

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

Business Intelligence & Analytics - Midmarket

Sisense Reviews

Rafa E.

It is worth to take the jump and invest on it

Likeliness to Recommend

Pros

Dina R.

Useful features and super easy for users

Likeliness to Recommend

Pros

Sisense's features are easy to use.

Likeliness to Recommend

Pros

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Feature Ratings

Data Modelling Tools

BI Platform Administration

Collaboration

BI Security

Dashboard

Data Exploration and Visualization

Real-Time Visualization

Data Connectors and Data Mashup

Intelligent Alerts and Notifications

Advanced Analytics and Data Science

Metadata Management

Vendor Capability Ratings

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Business Value Created

Ease of Implementation

Ease of Customization

Availability and Quality of Training

Vendor Support

Usability and Intuitiveness

Quality of Features

Ease of Data Integration