What is ServiceNow ESG Management?
Elevate your environmental, social, and governance (ESG) program with simple data collection, on-demand progress monitoring, and automated reporting.
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
100 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ServiceNow ESG Management?
Pros
- Trustworthy
- Fair
- Acts with Integrity
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Role-Based Access
Real Time Capabilities
Encrypted File Storage and Transfer
Central Data Repository
Automatic KPI Calculations, Conversions and Updates
Version Control
Automatic Data Collection
Built-In Indicator Catalogs and Benchmarking
Custom Reporting
Intelligent Alerts and Notifications
Audit Trail
Vendor Capability Ratings
Breadth of Features
Ease of IT Administration
Quality of Features
Business Value Created
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Ease of Implementation
ServiceNow ESG Management Reviews
Hiren D.
- Role: Operations
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2022
Excellent product for C suite Leaders!
Likeliness to Recommend
What differentiates ServiceNow ESG Management from other similar products?
ESG is a great product for us because it enables Leaders in our Organization to document material topics, establish goals and KPIs, track performance, collect and validate audit-ready data, and create disclosures that align with major ESG reporting frameworks.
What is your favorite aspect of this product?
Integrated Risk Management
What do you dislike most about this product?
Costly and also needs further enhancements to support a tailored strategy and reporting of all managed services on one technology platform.
What recommendations would you give to someone considering this product?
To realize ESG aspirations, it is critical that a company creates an ESG-aware culture that permeates the organization so that achieving ESG targets becomes part of “business as usual” for every employee. It is the job of the company leadership to determine the right ESG strategy, but it takes a team effort by the whole organization to execute.
Pros
- Reliable
- Enables Productivity
- Effective Service
- Respectful
Please tell us why you think this review should be flagged.
Nikhil Kumar S.
- Role: Consultant
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2022
Non Replacable Product for IT/Non-IT Orgs.
Likeliness to Recommend
What differentiates ServiceNow ESG Management from other similar products?
Service now is not just a solution or products, its a wide platform which offers end customer to design their principle, processes and technical features as per their organizations need and structure. While other products in the market has a dead end in terms of their architecture, features and usability.
What is your favorite aspect of this product?
Open structured platform with out of the box best practices enabled and feasibility of customization (tailored as per custom needs)
What do you dislike most about this product?
This product is evolving with a rocket speed and hence it is very difficult to know each and everything. Due to the speed of evolvement , enablement of resources managing this product are not available in the market and also service now is not prompt in enabling their customers via bootcamp or trainings. There is a need of aggressive trainings to the end customer and implementors.
What recommendations would you give to someone considering this product?
If you already have service now and looking for implementing new features then you are on a good path and direction, if you have not purchased and not using Service Now in your organization then you are a decade behind from others and I would suggest to adapt service now as soon as possible as this is the future of all sort of organizations.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Rekha Y.
- Role: Consultant
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Dec 2022
One Product with Many Solutions
Likeliness to Recommend
What differentiates ServiceNow ESG Management from other similar products?
I don't see other products that could be in race with Service Now. Service Now has surpassed almost all the products and taking over other products such as Sales Force, SAP, BMC etc. All this was capable due to the fact that Service Now Platform was designed considering the future need with modern architecture.
What is your favorite aspect of this product?
One Single product for multiple business problems , be it ITSM, ITOM, Security, Asset Management, HRSD, WSD etc. You do not need to buy multiple products to implement multiple technology solutions.
What do you dislike most about this product?
Trainings are still not accessible to all the resources in the market due to this there is a resource crunch. Service Now is busy in bringing new features and capabilities and loosing focus on quality this also needs to be fixed.
What recommendations would you give to someone considering this product?
Service is a one stop solution, one product with multiple solution and hence go for it blindly as this will fit in not in just one business requirement but many. Service now is the future for IT and NON-IT businesses of all size and nature.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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