ServiceNow ESG Management Logo Award Winner Product Badge
ServiceNow ESG Management Logo Award Winner Product Badge
ServiceNow

ServiceNow ESG Management

7.9 /10
Category
ServiceNow ESG Management
7.9 /10

What is ServiceNow ESG Management?

Elevate your environmental, social, and governance (ESG) program with simple data collection, on-demand progress monitoring, and automated reporting.

Company Details


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Awards & Recognition

ServiceNow ESG Management won the following awards in the Environmental, Social and Governance Reporting category

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ServiceNow ESG Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ServiceNow ESG Management.

87 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ServiceNow ESG Management?

6% Negative
0% Neutral
94% Positive

Pros

  • Trustworthy
  • Fair
  • Acts with Integrity
  • Reliable

Feature Ratings

Average 85

Role-Based Access

93

Real Time Capabilities

89

Encrypted File Storage and Transfer

88

Central Data Repository

85

Automatic KPI Calculations, Conversions and Updates

84

Version Control

84

Automatic Data Collection

83

Built-In Indicator Catalogs and Benchmarking

82

Custom Reporting

80

Intelligent Alerts and Notifications

80

Audit Trail

79

Vendor Capability Ratings

Average 81

Breadth of Features

87

Ease of IT Administration

86

Quality of Features

85

Business Value Created

84

Ease of Customization

82

Product Strategy and Rate of Improvement

82

Vendor Support

81

Ease of Data Integration

79

Usability and Intuitiveness

79

Availability and Quality of Training

77

Ease of Implementation

76

ServiceNow ESG Management Reviews

Hiren D.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Excellent product for C suite Leaders!

Likeliness to Recommend

10 /10

What differentiates ServiceNow ESG Management from other similar products?

ESG is a great product for us because it enables Leaders in our Organization to document material topics, establish goals and KPIs, track performance, collect and validate audit-ready data, and create disclosures that align with major ESG reporting frameworks.

What is your favorite aspect of this product?

Integrated Risk Management

What do you dislike most about this product?

Costly and also needs further enhancements to support a tailored strategy and reporting of all managed services on one technology platform.

What recommendations would you give to someone considering this product?

To realize ESG aspirations, it is critical that a company creates an ESG-aware culture that permeates the organization so that achieving ESG targets becomes part of “business as usual” for every employee. It is the job of the company leadership to determine the right ESG strategy, but it takes a team effort by the whole organization to execute.

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Respectful

Nikhil Kumar S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Non Replacable Product for IT/Non-IT Orgs.

Likeliness to Recommend

10 /10

What differentiates ServiceNow ESG Management from other similar products?

Service now is not just a solution or products, its a wide platform which offers end customer to design their principle, processes and technical features as per their organizations need and structure. While other products in the market has a dead end in terms of their architecture, features and usability.

What is your favorite aspect of this product?

Open structured platform with out of the box best practices enabled and feasibility of customization (tailored as per custom needs)

What do you dislike most about this product?

This product is evolving with a rocket speed and hence it is very difficult to know each and everything. Due to the speed of evolvement , enablement of resources managing this product are not available in the market and also service now is not prompt in enabling their customers via bootcamp or trainings. There is a need of aggressive trainings to the end customer and implementors.

What recommendations would you give to someone considering this product?

If you already have service now and looking for implementing new features then you are on a good path and direction, if you have not purchased and not using Service Now in your organization then you are a decade behind from others and I would suggest to adapt service now as soon as possible as this is the future of all sort of organizations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rekha Y.

  • Role: Consultant
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

One Product with Many Solutions

Likeliness to Recommend

10 /10

What differentiates ServiceNow ESG Management from other similar products?

I don't see other products that could be in race with Service Now. Service Now has surpassed almost all the products and taking over other products such as Sales Force, SAP, BMC etc. All this was capable due to the fact that Service Now Platform was designed considering the future need with modern architecture.

What is your favorite aspect of this product?

One Single product for multiple business problems , be it ITSM, ITOM, Security, Asset Management, HRSD, WSD etc. You do not need to buy multiple products to implement multiple technology solutions.

What do you dislike most about this product?

Trainings are still not accessible to all the resources in the market due to this there is a resource crunch. Service Now is busy in bringing new features and capabilities and loosing focus on quality this also needs to be fixed.

What recommendations would you give to someone considering this product?

Service is a one stop solution, one product with multiple solution and hence go for it blindly as this will fit in not in just one business requirement but many. Service now is the future for IT and NON-IT businesses of all size and nature.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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