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ServiceNow

ServiceNow Cloud Management

8.3 / 10
Category

What is ServiceNow Cloud Management?

ServiceNow Cloud Management addresses both issues, accelerating the provisioning of public and private cloud infrastructure and services, while providing consistent management of those resources. It provides IT teams with options as it supports Amazon Cloud, Microsoft Azure, VMware VSphere, and extends to other public and private cloud vendors in order to future proof your system.

Company Details


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Awards & Recognition

ServiceNow Cloud Management won the following awards in the Cloud Management category

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ServiceNow Cloud Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ServiceNow Cloud Management.

88 Likeliness to Recommend

Down 1
Since last award

98 Plan to Renew

95 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ServiceNow Cloud Management?

0% Negative
0% Neutral
100% Positive

Pros

  • Inspires Innovation
  • Fair
  • Altruistic
  • Acts with Integrity

Feature Ratings

Average 88

Configuration Validation

92

Cloud Analytics and Reporting

91

Automatic Resource Scaling Elasticity

91

Capacity Management

88

Cloud Integration

88

Cloud Migration

87

Performance Monitoring Management

85

Application Release Automation

85

Cloud SLA Management Governance

84

Self Service Cloud Services

83

Orchestration and Workflow Management

83

Vendor Capability Ratings

Average 87

Breadth of Features

100

Ease of Data Integration

100

Availability and Quality of Training

98

Ease of Customization

98

Ease of Implementation

98

Quality of Features

98

Usability and Intuitiveness

98

Vendor Support

98

Business Value Created

96

Ease of IT Administration

95

Product Strategy and Rate of Improvement

92

ServiceNow Cloud Management Reviews

Nicolas G.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2023

Ease of integrations and migration, but expensive.

Likeliness to Recommend

8 / 10

What differentiates ServiceNow Cloud Management from other similar products?

Despite its high cost, it is very easy to integrate with various types of services that other companies in the same branch offer, the ease of customization of each module and service is very good.

What is your favorite aspect of this product?

It provides many facilities for any type of implementation that can increase productivity in any scenario, and cloud administration is very easy.

What do you dislike most about this product?

The cost, but it is understood by the number of features it offers.

What recommendations would you give to someone considering this product?

If you have the opportunity to spend on a good cloud environment service, it is one of the best options.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Arpit B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2023

Most cost effective and good services

Likeliness to Recommend

9 / 10

What differentiates ServiceNow Cloud Management from other similar products?

It is cost effectiveness and compatibility to integrate

What is your favorite aspect of this product?

The way we can intergrade it with other applications

What do you dislike most about this product?

There is nothing much to dislike about the product

What recommendations would you give to someone considering this product?

Try to calculate you estimations before using this

Pros

  • Reliable
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

Rafael M.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Easy to use, but a bit pricey

Likeliness to Recommend

10 / 10

What differentiates ServiceNow Cloud Management from other similar products?

Automation; it helps avoid pulling out results from scanners in excel sheets and then send them to remediation owners. The platform lets you automate these manual processes by sending the results from scanner right into the ServiceNow platform.

What is your favorite aspect of this product?

A good product to get the vulnerabilities and incidents in front of the right people at the right time in the shortest time possible. The automation of manual processes massively helps fast track the remediation of incidents.

What do you dislike most about this product?

Nothing to complain about so far. it meets all the expectations.

What recommendations would you give to someone considering this product?

A good product to get the vulnerabilities and incidents in front of the right people at the right time in the shortest time possible. The automation of manual processes massively helps fast track the remediation of incidents.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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