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ServiceNow

ServiceNow Cloud Accelerate

Composite Score

8.4 /10

CX Score

8.7 /10

44 Reviews Write a Review

Claim Software

What is ServiceNow Cloud Accelerate?

Speed cloud adoption with workflows that automate everyday cloud service delivery and continuous governance.

Company Details

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Awards & Recognition

ServiceNow Cloud Accelerate won the following awards in the Cloud Management category

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2 Top Rated Capabilities

5 Top Rated Features

2025

8 Top Rated Capabilities

3 Top Rated Features

2024

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

8 Top Rated Capabilities

4 Top Rated Features

2023

ServiceNow Cloud Accelerate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ServiceNow Cloud Accelerate.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ServiceNow Cloud Accelerate?

4% Negative

2% Neutral

94% Positive

Pros

Helps Innovate
Reliable
Enables Productivity
Efficient Service

Feature Ratings

Average 85

Cloud Integration

Automatic Resource Scaling Elasticity

Cloud SLA Management Governance

Cloud Analytics and Reporting

Capacity Management

Cloud Migration

Application Release Automation

Self Service Cloud Services

Configuration Validation

Performance Monitoring Management

Orchestration and Workflow Management

Vendor Capability Ratings

Average 82

Vendor Support

Business Value Created

Ease of Data Integration

Quality of Features

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training

Usability and Intuitiveness

Ease of Implementation

ServiceNow Cloud Accelerate Reviews

Vijendra R.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

Best Platform with many applications

Likeliness to Recommend

9 /10

What differentiates ServiceNow Cloud Accelerate from other similar products?

Using the endpoints offered in the platform's REST API explorer, any REST API platform may be easily integrated. Using the REST API, we can also quickly build tables with the necessary data and edit them. To link many tables together and use query parameters to return the necessary values, I used the extend tables functionality.

What is your favorite aspect of this product?

By providing a new portal for developers and directing consumers to the site, ServiceNow Cloud offers a broad space to build and store data. For HTTP Authentication, we can use a username and password, which adds another level of protection.

What do you dislike most about this product?

There is nothing about this service that I don't like, and everything seems to work well regardless of the features, user interface, or user experience. The navigation pane can be simplified for users by making a few changes.

What recommendations would you give to someone considering this product?

The greatest cloud-based platform enables high-quality automation with a variety of options and may be applied to various instances depending on the situation. Best incident management tool for organizational management.

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Efficient Service

Helen G.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2022

Best Cloud Manager For Business

Likeliness to Recommend

9 /10

What differentiates ServiceNow Cloud Accelerate from other similar products?

Cloud management is easy with this tool as it's very secure and scalable

What is your favorite aspect of this product?

This software is effective and highly secure Scaling this software is easy This tool makes Managing cloud easy

What do you dislike most about this product?

No issues whatsoever using this tool

What recommendations would you give to someone considering this product?

I recommend this amazing cloud management software because it works ans hasn't disappointed us. It's effective and affordable

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Rahul R.

Role: Information Technology
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2022

yes its a good option

Likeliness to Recommend

9 /10

What differentiates ServiceNow Cloud Accelerate from other similar products?

the costing and ease of use

What is your favorite aspect of this product?

change an it management

What do you dislike most about this product?

reports are not so defined

What recommendations would you give to someone considering this product?

more enhanced reports

Pros

Helps Innovate
Enables Productivity
Respectful
Acts with Integrity

ServiceNow Cloud Accelerate

What is ServiceNow Cloud Accelerate?

Company Details

Need Assistance?

Awards & Recognition

ServiceNow Cloud Accelerate Ratings

86 Likeliness to Recommend

100 Plan to Renew

1 Since last award

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love ServiceNow Cloud Accelerate?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud Integration Includes real-time data integration, APIs, and data quality.

Automatic Resource Scaling Elasticity Ability to scale horizontally to more instances when extra throughput or storage is required.

Cloud SLA Management Governance Collects, aggregates and manages data to ensure adherence to committed service levels.

Cloud Analytics and Reporting The ability to track, report and vizualize cloud resource consumption to support life-cycle management, capacity planning, and (optionally) chargeback/showback

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Cloud Migration Migration of applications and workloads to cloud.

Application Release Automation Continuously manage the release and maintenance of applications.

Self Service Cloud Services Self-service provisioning (infrastructure, middleware, application) automation, including a service catalog and policy-based life-cycle management capabilities

Configuration Validation Reviews resources within a cloud footprint to confirm required configurations and standards.

Performance Monitoring Management Provide visibility into & control over the performance of servers/VMs, network, storage

Orchestration and Workflow Management Orchestrating IT Processes such as Provisioning and RunBook Automation across on-prem and cloud workloads

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

ServiceNow Cloud Accelerate Reviews

Vijendra R.

Best Platform with many applications

Likeliness to Recommend

Pros

Helen G.

Best Cloud Manager For Business

Likeliness to Recommend

Pros

Rahul R.

yes its a good option

Likeliness to Recommend

Pros

Most Popular ServiceNow Cloud Accelerate Comparisons

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Amazon Kinesis

1
Since last award

Feature Ratings

Cloud Integration

Automatic Resource Scaling Elasticity

Cloud SLA Management Governance

Cloud Analytics and Reporting

Capacity Management

Cloud Migration

Application Release Automation

Self Service Cloud Services

Configuration Validation

Performance Monitoring Management

Orchestration and Workflow Management

Vendor Capability Ratings

Vendor Support

Business Value Created

Ease of Data Integration

Quality of Features

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training

Usability and Intuitiveness

Ease of Implementation