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Semrush Logo Award Winner Product Badge
Semrush

Semrush

Composite Score
8.9 /10
CX Score
9.1 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Awards & Recognition

Semrush won the following awards in the Website Analytics category

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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

94 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

3% Negative
2% Neutral
95% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Search Engine Optimization

86

Data Visualization

85

Machine Learning

84

Paid Search Integration

84

Audience Segmentation

84

AI Tools

83

Social Media Analytics

83

Audience Demographics

82

Device and Browser Analytics

82

Customer Value Analysis

82

Conversion Analysis

81

Vendor Capability Ratings

Average 82

Breadth of Features

85

Ease of Implementation

85

Quality of Features

84

Business Value Created

84

Usability and Intuitiveness

83

Ease of IT Administration

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

80

Ease of Customization

80

Availability and Quality of Training

79

Vendor Support

76

Semrush Reviews

Varun S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

SEMrush: All in one marketing solution

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

SEMrush stand out from other SEO and digital marketing tools many ways. Comprehensive Suite - They offers a wide range of tools covering SEO, PPC and content marketing.

What is your favorite aspect of this product?

Favourite aspect would be Site audit tools. This feature is very user friendly.

What do you dislike most about this product?

I dont dislike any of its feature. This is the best tool.,

What recommendations would you give to someone considering this product?

I can recommend SEMrush any day. This is the best tool in the market for the kind of optimization provided for the content including topic research and SEO writing assistance, which some competitors may lack.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Prakul S.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

"Must have" tool for improving search engine rank.

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

It is more user friendly with comprehensive features. Most of the related tools do not have such unique combination.

What is your favorite aspect of this product?

The pricing of Semrush is very affordable and it is value for money.

What do you dislike most about this product?

Some of the features of this tool are not useful for SEO purpose. Though it may be beneficial for other purpose.

What recommendations would you give to someone considering this product?

This tool is probably the best tool for improving search ranking. Be it content marketing, On page SEO ,off page SEO or other website related help, the tool helps you in all aspects.

Pros

  • Enables Productivity
  • Trustworthy
  • Helps Innovate
  • Continually Improving Product

Payton B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Love SEM Rush but they nickel and dime

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

It's basically industry standard and not too expensive. Lots of optional features but they will cost you.

What is your favorite aspect of this product?

You can get up and running same-day and their support is rather quick.

What do you dislike most about this product?

They try to charge you for a lot of things.

What recommendations would you give to someone considering this product?

Try it out with a free account/free trial if you can before purchasing but it'll definitely work for you! Just make sure you have a key person responsible for manning the SEMRush ship.

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Helps Innovate

Cons

  • Charges for Enhancements

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