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Semrush Logo Award Winner Product Badge
Semrush

Semrush

Composite Score
8.9 /10
CX Score
9.1 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Awards & Recognition

Semrush won the following awards in the Website Analytics category

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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

94 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

3% Negative
2% Neutral
95% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Search Engine Optimization

86

Data Visualization

85

Machine Learning

84

Paid Search Integration

84

Audience Segmentation

84

AI Tools

83

Social Media Analytics

83

Audience Demographics

82

Device and Browser Analytics

82

Customer Value Analysis

82

Conversion Analysis

81

Vendor Capability Ratings

Average 82

Breadth of Features

85

Ease of Implementation

85

Quality of Features

84

Business Value Created

84

Usability and Intuitiveness

83

Ease of IT Administration

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

80

Ease of Customization

80

Availability and Quality of Training

79

Vendor Support

76

Semrush Reviews

Harsh K.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Easy to Use but a bit expensive site.

Likeliness to Recommend

8 /10

What differentiates Semrush from other similar products?

It is the most popular among SEO clients. This is because it has most features and provides best results and analytics.

What is your favorite aspect of this product?

Features and Diverse Analysis Options.

What do you dislike most about this product?

The pricing model of this portal is expensive. I had to go to third-party providers who give cheaper subscriptions.

What recommendations would you give to someone considering this product?

Must try for SEO. Even for beginners, and top-tier managers, for every one it is useful.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Cons

  • Vendor's Interest First

Deyan G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Good product, but not as capable as ahrefs.

Likeliness to Recommend

7 /10

What differentiates Semrush from other similar products?

I'd say user-friendliness. There are other intuitive software in SEO out there, but none is as good-looking and easy to use in correlation with the amount of features.

What is your favorite aspect of this product?

User-friendliness.

What do you dislike most about this product?

The Site audit function is not on par with ahrefs.

What recommendations would you give to someone considering this product?

Go for it.

Pros

  • Effective Service
  • Caring
  • Saves Time
  • Helps Innovate

Zachary T.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

An incredibly easy to use SEO Tool

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Semrush is an all-round tool. It has changed the game in our marketing with it's competitive analysis, content marketing, SEO research and PPC capabilities that we have relied on for our marketing success. Our team loves it dedicated Support team and it's easy to use interface for even a non-technical members.

What is your favorite aspect of this product?

I love many things that can't be written here but my favorites are content marketing toolset. It provides topic research, keyword research, a writing assistant and other tools. I also love the SEO tool set with cool tools like; site audits, keyword research, gap analysis, backlink analytics and keyword tracking. My team is able to set up projects, get notified, report to management and more. What else can we ask for?

What do you dislike most about this product?

We are using a Guru plan at I would love if this plan included API access. I also found traffic predictions to be misleading for a small firm.

What recommendations would you give to someone considering this product?

You need a tool from people who knows SEO and who are updated with any field changes. This is that tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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