Selenium Customer Reviews 2025 | Test Management

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Selenium

Composite Score

8.7 /10

CX Score

9.1 /10

171 Reviews Write a Review

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What is Selenium?

Selenium automates browsers. That's it! What you do with that power is entirely up to you. Primarily it is for automating web applications for testing purposes, but is certainly not limited to just that. Boring web-based administration tasks can (and should) also be automated as well.

Company Details

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Awards & Recognition

Selenium won the following awards in the Test Management category

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2025 Data Quadrant Champion

Latest Award, 2025

3 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Product Impact

2025

2024 Data Quadrant Champion

2024

2 Top Rated Capabilities

3 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation

2024

2023 Data Quadrant Champion

2023

3 Top Rated Capabilities

9 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

9 Top Rated Capabilities

14 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Service Experience
Product Impact
Contract Negotiation

2022

2021 Data Quadrant Champion

2021

Selenium Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Selenium.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

93 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Selenium?

1% Negative

4% Neutral

95% Positive

Pros

Respectful
Saves Time
Performance Enhancing
Includes Product Enhancements

Feature Ratings

Average 80

Test Planning

Test Script Editor

Test Coverage Analysis

Test Data Management

Test Case Generator

ALM Integration

Test Environment Management

Test Run Workflow Manager

Audit Log

Regulatory Compliance

Test Load Balancing

Vendor Capability Ratings

Average 80

Availability and Quality of Training

Ease of Implementation

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Breadth of Features

Usability and Intuitiveness

Vendor Support

Selenium Reviews

Mukesh D.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2021

Selenium - Fantastic Automation Tool

Likeliness to Recommend

9 /10

What differentiates Selenium from other similar products?

Selenium is an open-source software - it is a full-stack autonomy software. I can use it without paying for costly software like UiPath.

What is your favorite aspect of this product?

Selenium has a plugin - Selenium IDE - it can be integrated with multiple web browsers. It helps automate testing processes, taking human error out of the picture. Its deployment is easy, and it has easy-to-understand platform.

What do you dislike most about this product?

Selenium's interface can be better. Other than that, I don't have any complaints so far.

What recommendations would you give to someone considering this product?

I highly recommend others to use Selenium as the automation tool for testing.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Paulo G.

Role: Information Technology
Industry: Insurance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2021

A great and flexible solution

Likeliness to Recommend

9 /10

What differentiates Selenium from other similar products?

Its easy usage and clear tool management

What is your favorite aspect of this product?

Languages integration

What do you dislike most about this product?

It should improve a little bit execution speed

What recommendations would you give to someone considering this product?

Go Ahead with POC, as you will find it really friendly and useful

Pros

Enables Productivity
Reliable
Performance Enhancing
Effective Service

Swarupa K.

Role: Information Technology
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2021

Best open source automation tool in the market

Likeliness to Recommend

9 /10

What differentiates Selenium from other similar products?

It's a open source software Most of the companies using this for Web application testing and services testing It supports many languages like Java, C#, Python etc

What is your favorite aspect of this product?

NestNg, Page Object Model framework

What do you dislike most about this product?

Nothing dislike, it should also support windows based application

What recommendations would you give to someone considering this product?

I strongly recommend who wants to automate their Web and Service application, it is the best tool It has huge work support team

Pros

Over Delivered
Efficient Service
Saves Time
Respectful

Selenium

What is Selenium?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

2021 Data Quadrant Champion

Selenium Ratings

86 Likeliness to Recommend

93 Plan to Renew

1 Since last award

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Selenium?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Test Planning Build test cycles and phases, define milestones to coordinate dependencies and releases, and then assign resources to execute the planned tests.

Test Script Editor Write and modify test scripts in a scripting languge (e.g. VBScript, JavaScript, Python) within a coding editor.

Test Coverage Analysis Pinpoint the sources of test failures and defects by granularly dissecting test runs, test cases and other testing artifacts and requirements.

Test Data Management Secured management and access of test data.

Test Case Generator Automatically generate test cases directly from requirements, the source code, recordings of user actions, and visual and graphical workflows and models.

ALM Integration Real-time integration with 3rd party ALM and other software delivery tools such as Build, Deploy, Test and Requirements Management.

Test Environment Management Provision, monitor, refresh, and tear down test environments. Teams can track all environment resources from a centralized dashboard and repository.

Test Run Workflow Manager Script, configure, execute and manage automated testing workflows, including parallel testing.

Audit Log Complete record of all changes made to entities within the test management solution. Teams can monitor and trace every change.

Regulatory Compliance Templated test cases for regulatory requirements and industry guidelines (e.g. GAMPS, SOX, HIPAA, OWASP, ISO)

Test Load Balancing Intelligently distribute testing load across system clusters to achieve high testing performance.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Selenium Reviews

Mukesh D.

Selenium - Fantastic Automation Tool

Likeliness to Recommend

Pros

Paulo G.

A great and flexible solution

Likeliness to Recommend

Pros

Swarupa K.

Best open source automation tool in the market

Likeliness to Recommend

Pros

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Feature Ratings

Test Planning

Test Script Editor

Test Coverage Analysis

Test Data Management

Test Case Generator

ALM Integration

Test Environment Management

Test Run Workflow Manager

Audit Log

Regulatory Compliance

Test Load Balancing

Vendor Capability Ratings

Availability and Quality of Training

Ease of Implementation

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Breadth of Features

Usability and Intuitiveness

Vendor Support