Selenium Customer Reviews 2025 | Test Management

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Selenium

Composite Score

8.7 /10

CX Score

9.1 /10

171 Reviews Write a Review

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What is Selenium?

Selenium automates browsers. That's it! What you do with that power is entirely up to you. Primarily it is for automating web applications for testing purposes, but is certainly not limited to just that. Boring web-based administration tasks can (and should) also be automated as well.

Company Details

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Awards & Recognition

Selenium won the following awards in the Test Management category

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2025 Data Quadrant Champion

Latest Award, 2025

3 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Product Impact

2025

2024 Data Quadrant Champion

2024

2 Top Rated Capabilities

3 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation

2024

2023 Data Quadrant Champion

2023

3 Top Rated Capabilities

9 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

9 Top Rated Capabilities

14 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Service Experience
Product Impact
Contract Negotiation

2022

2021 Data Quadrant Champion

2021

Selenium Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Selenium.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

93 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Selenium?

1% Negative

4% Neutral

95% Positive

Pros

Respectful
Saves Time
Performance Enhancing
Includes Product Enhancements

Feature Ratings

Average 80

Test Planning

Test Script Editor

Test Coverage Analysis

Test Data Management

Test Case Generator

ALM Integration

Test Environment Management

Test Run Workflow Manager

Audit Log

Regulatory Compliance

Test Load Balancing

Vendor Capability Ratings

Average 80

Availability and Quality of Training

Ease of Implementation

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Breadth of Features

Usability and Intuitiveness

Vendor Support

Selenium Reviews

Yash G.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2022

Amazing product

Likeliness to Recommend

9 /10

What differentiates Selenium from other similar products?

I used it for web browser automation. I prefer it over other applications because of the wide variety of features it provides and the ease of use. I believe it is also more secure than most other web browser automation.

What is your favorite aspect of this product?

The use and the integration it has with other applications give an edge to selenium—more enhanced and efficient features. The fast performance it has with Java is one of the best things.

What do you dislike most about this product?

The only thing I would like for it to improve is its difficulty to setup and also a better approach for image testing.

What recommendations would you give to someone considering this product?

I would recommend using this product highly if you are using it for web browser automation and testing.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Caroline c.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Improves the process of web testing

Likeliness to Recommend

9 /10

What differentiates Selenium from other similar products?

Selenium WebDriver is the most excellent automation tool available, and it's open-source and free. Since Selenium is the standard for automated online quality assurance, you can find solutions to your many queries everywhere on the web. After you get through the installation and initial setup, all the commands are relatively simple to comprehend.

What is your favorite aspect of this product?

I like that the Selenium driver is a free and open-source library that works with several programming languages. I sped the execution of test cases up compared to competing tools, and it is simple to locate and implement on websites. It works with various browsers and operating systems and can get programmed in multiple languages. I love it!

What do you dislike most about this product?

Only the Java programming language has such comprehensive and well-written documentation; users of other languages may run into difficulties and rely heavily on online resources like Google for help. Only web-based applications will work, and Windows programs will not. Also, this tool does not allow for direct app testing.

What recommendations would you give to someone considering this product?

I have relied on Selenium WebDriver to automate and streamline my web-based software testing. Even if you have no experience with Automation, you can get started using Selenium immediately. If you need to test websites, Selenium Grid is your tool. Try Selenium if you want to do automated tests for your online application.

Pros

Helps Innovate
Reliable
Effective Service
Respectful

Sejal J.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2022

Using since the last 8 years and not disapointed

Likeliness to Recommend

10 /10

What differentiates Selenium from other similar products?

ALthough it involves lot of coding, it makes it so flexible that you can use it for all browsers and applications made in other languages also

What is your favorite aspect of this product?

Performance and ease of use. Also that its free

What do you dislike most about this product?

unable to inspect windows elements

What recommendations would you give to someone considering this product?

Go for it, its one of the best in its class. Take an initial training and you're good to go

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Selenium

What is Selenium?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

2021 Data Quadrant Champion

Selenium Ratings

86 Likeliness to Recommend

93 Plan to Renew

1 Since last award

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Selenium?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Test Planning Build test cycles and phases, define milestones to coordinate dependencies and releases, and then assign resources to execute the planned tests.

Test Script Editor Write and modify test scripts in a scripting languge (e.g. VBScript, JavaScript, Python) within a coding editor.

Test Coverage Analysis Pinpoint the sources of test failures and defects by granularly dissecting test runs, test cases and other testing artifacts and requirements.

Test Data Management Secured management and access of test data.

Test Case Generator Automatically generate test cases directly from requirements, the source code, recordings of user actions, and visual and graphical workflows and models.

ALM Integration Real-time integration with 3rd party ALM and other software delivery tools such as Build, Deploy, Test and Requirements Management.

Test Environment Management Provision, monitor, refresh, and tear down test environments. Teams can track all environment resources from a centralized dashboard and repository.

Test Run Workflow Manager Script, configure, execute and manage automated testing workflows, including parallel testing.

Audit Log Complete record of all changes made to entities within the test management solution. Teams can monitor and trace every change.

Regulatory Compliance Templated test cases for regulatory requirements and industry guidelines (e.g. GAMPS, SOX, HIPAA, OWASP, ISO)

Test Load Balancing Intelligently distribute testing load across system clusters to achieve high testing performance.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Selenium Reviews

Yash G.

Amazing product

Likeliness to Recommend

Pros

Caroline c.

Improves the process of web testing

Likeliness to Recommend

Pros

Sejal J.

Using since the last 8 years and not disapointed

Likeliness to Recommend

Pros

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Feature Ratings

Test Planning

Test Script Editor

Test Coverage Analysis

Test Data Management

Test Case Generator

ALM Integration

Test Environment Management

Test Run Workflow Manager

Audit Log

Regulatory Compliance

Test Load Balancing

Vendor Capability Ratings

Availability and Quality of Training

Ease of Implementation

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Breadth of Features

Usability and Intuitiveness

Vendor Support