Selenium Customer Reviews 2025 | Test Management

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Selenium

Composite Score

8.7 /10

CX Score

9.1 /10

170 Reviews Write a Review

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What is Selenium?

Selenium automates browsers. That's it! What you do with that power is entirely up to you. Primarily it is for automating web applications for testing purposes, but is certainly not limited to just that. Boring web-based administration tasks can (and should) also be automated as well.

Company Details

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Awards & Recognition

Selenium won the following awards in the Test Management category

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2025 Data Quadrant Champion

Latest Award, 2025

3 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Product Impact

2025

2024 Data Quadrant Champion

2024

2 Top Rated Capabilities

3 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation

2024

2023 Data Quadrant Champion

2023

3 Top Rated Capabilities

9 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

9 Top Rated Capabilities

14 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Service Experience
Product Impact
Contract Negotiation

2022

2021 Data Quadrant Champion

2021

Selenium Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Selenium.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

94 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Selenium?

1% Negative

4% Neutral

95% Positive

Pros

Respectful
Saves Time
Performance Enhancing
Includes Product Enhancements

Feature Ratings

Average 80

Test Planning

Test Coverage Analysis

Test Script Editor

Test Data Management

ALM Integration

Test Case Generator

Test Environment Management

Test Run Workflow Manager

Audit Log

Artifact Traceability

Test Load Balancing

Vendor Capability Ratings

Average 81

Availability and Quality of Training

Ease of Implementation

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Vendor Support

Selenium Reviews

Joshua E.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

Great open-source tool for software testing.

Likeliness to Recommend

10 /10

What differentiates Selenium from other similar products?

It's irreplaceable, absolutely amazing features like Selenium grid which work right out the box are unique.

What is your favorite aspect of this product?

It's open source, user friendly and support for various other programming languages apart from Java.

What do you dislike most about this product?

No good customer support functionality.

What recommendations would you give to someone considering this product?

Absolutely go for it, it's amazing! So much features for whatever scenarios you're handling.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Effective Service

KIRAN KUMAR V.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

Easy to use

Likeliness to Recommend

8 /10

What differentiates Selenium from other similar products?

Easy to integrate

What is your favorite aspect of this product?

Testing Automation

What do you dislike most about this product?

Nothing yet

What recommendations would you give to someone considering this product?

Nothing for now

Pros

Reliable
Performance Enhancing
Trustworthy
Effective Service

Rahul K.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2023

First choice for Automation Testing

Likeliness to Recommend

8 /10

What differentiates Selenium from other similar products?

Selenium is a widely used open-source tool for automating web browsers, and it stands out in the test automation landscape for several reasons: Open Source: Selenium is an open-source tool, which means it is freely available for users to download, use, and modify. This fosters a large and active community of contributors and users. Cross-Browser Compatibility:

What is your favorite aspect of this product?

Extensibility and Integration: Selenium can be extended through the use of plugins and integrations with other tools and frameworks. It integrates well with popular testing frameworks, build tools, and continuous integration systems. Support for Multiple Testing Types: Selenium is not limited to functional testing but can also be used for performance testing, load testing, and regression testing. It supports both functional and non-functional aspects of testing. Large Community and Resources:

What do you dislike most about this product?

Its not dislike , its more like improvement areas :- Community-Driven Tools: The Selenium suite includes not only Selenium WebDriver for browser automation but also Selenium Grid for parallel testing and Selenium IDE for record and playback. This suite of tools addresses different aspects of the testing process.

What recommendations would you give to someone considering this product?

Better Support for Shadow DOM: Improved support for handling elements within Shadow DOM. Integration with CI/CD Tools: More seamless integration with popular CI/CD tools for better automation pipeline support. Enhanced Security Features: Features that assist in security testing of web applications. Smart Test Data Management: Improved ways of managing and providing test data for test scripts. Desktop Application Testing: Extended support for automating desktop applications, not just web browsers. Improved Documentation: Comprehensive and up-to-date documentation with more examples.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Selenium

What is Selenium?

Company Details

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Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

2021 Data Quadrant Champion

Selenium Ratings

86 Likeliness to Recommend

94 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Selenium?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Test Planning Build test cycles and phases, define milestones to coordinate dependencies and releases, and then assign resources to execute the planned tests.

Test Coverage Analysis Pinpoint the sources of test failures and defects by granularly dissecting test runs, test cases and other testing artifacts and requirements.

Test Script Editor Write and modify test scripts in a scripting languge (e.g. VBScript, JavaScript, Python) within a coding editor.

Test Data Management Secured management and access of test data.

ALM Integration Real-time integration with 3rd party ALM and other software delivery tools such as Build, Deploy, Test and Requirements Management.

Test Case Generator Automatically generate test cases directly from requirements, the source code, recordings of user actions, and visual and graphical workflows and models.

Test Environment Management Provision, monitor, refresh, and tear down test environments. Teams can track all environment resources from a centralized dashboard and repository.

Test Run Workflow Manager Script, configure, execute and manage automated testing workflows, including parallel testing.

Audit Log Complete record of all changes made to entities within the test management solution. Teams can monitor and trace every change.

Artifact Traceability Trace testing artifacts, such as test cases and scripts, forward to test runs and issues that need to be fixed, and backwards to the functional and non function

Test Load Balancing Intelligently distribute testing load across system clusters to achieve high testing performance.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Selenium Reviews

Joshua E.

Great open-source tool for software testing.

Likeliness to Recommend

Pros

KIRAN KUMAR V.

Easy to use

Likeliness to Recommend

Pros

Rahul K.

First choice for Automation Testing

Likeliness to Recommend

Pros

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Feature Ratings

Test Planning

Test Coverage Analysis

Test Script Editor

Test Data Management

ALM Integration

Test Case Generator

Test Environment Management

Test Run Workflow Manager

Audit Log

Artifact Traceability

Test Load Balancing

Vendor Capability Ratings

Availability and Quality of Training

Ease of Implementation

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Vendor Support