Selenium Customer Reviews 2026 | Test Management

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Selenium

Composite Score

8.7 /10

CX Score

9.1 /10

178 Reviews Write a Review

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What is Selenium?

Selenium automates browsers. That's it! What you do with that power is entirely up to you. Primarily it is for automating web applications for testing purposes, but is certainly not limited to just that. Boring web-based administration tasks can (and should) also be automated as well.

Company Details

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Awards & Recognition

Selenium won the following awards in the Test Management category

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2025 Data Quadrant Champion

Latest Award, 2025

3 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Product Impact

2025

2024 Data Quadrant Champion

2024

2 Top Rated Capabilities

3 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation

2024

2023 Data Quadrant Champion

2023

3 Top Rated Capabilities

9 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

9 Top Rated Capabilities

14 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Service Experience
Product Impact
Contract Negotiation

2022

Selenium Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Selenium.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

94 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Selenium?

1% Negative

5% Neutral

94% Positive

Pros

Respectful
Includes Product Enhancements
Performance Enhancing
Enables Productivity

Feature Ratings

Average 81

Test tools integration

Test Planning

Test Coverage Analysis

Test Script Editor

Test Data Management

Test Case Generator

ALM Integration

Test Environment Management

Audit Log

Regulatory Compliance

Test Load Balancing

Vendor Capability Ratings

Average 81

Availability and Quality of Training

Business Value Created

Ease of Implementation

Quality of Features

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Usability and Intuitiveness

Vendor Support

Selenium Reviews

Saket K.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2025

Powerful Testing Tool

Likeliness to Recommend

6 /10

What differentiates Selenium from other similar products?

Selenium is different because it’s free, supports many languages and browsers, and has a huge community. It gives you more flexibility than most paid tools, even if it takes more effort to set up.

What is your favorite aspect of this product?

My favorite aspect of Selenium is how flexible it is. I can use different programming languages, run tests on any browser, and integrate it with many frameworks. This makes it easy to fit into almost any project and gives me a lot of control over how I build my tests.

What do you dislike most about this product?

The thing I dislike most about Selenium is the flakiness. Tests can randomly fail because of timing issues, browser driver problems, or small UI changes. Setting up and maintaining a stable test suite often takes a lot of extra effort compared to newer automation tools.

What recommendations would you give to someone considering this product?

If you’re considering Selenium, be ready to spend time on setup and test stability. Use a good framework from the start, and add tools for reporting and maintenance. It’s great once everything is in place.

Pros

Generous Negotitation
Includes Product Enhancements
Client's Interest First
Transparent

Austin W.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2025

Testing efficiency with Selenium

Likeliness to Recommend

9 /10

What differentiates Selenium from other similar products?

First of all, it supports a whole package of languages, already speaking highly for itself. Moreover, it supports all prime browsers, allowing parallel testing across various platforms.

What is your favorite aspect of this product?

One truly lovable feature is Language Support, which is also the reason I use this tool a lot. Along with this, Selenium offers Cross-Platform and Cross-Browser Testing too. I also like to make use of its CI Pipeline Automation feature, which lets me automatically run tests on code commits smoothly.

What do you dislike most about this product?

Sometimes, the browser interactions slow down the whole testing process, causing delays and disruptions.

What recommendations would you give to someone considering this product?

Selenium does excel at UI automation, but I run into the fact that if you want to get full test coverage, it does need to be complemented with API and load testing stacks. So, this would be a small piece of suggestion for you because other than this, it is a unified platform for sure.

Pros

Reliable
Performance Enhancing
Trustworthy
Unique Features

Hafsa N.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2025

the best and well known automation tool i know

Likeliness to Recommend

8 /10

What differentiates Selenium from other similar products?

open source, online support and so many user

What is your favorite aspect of this product?

easy to use automation tool with alot of support available online

What do you dislike most about this product?

no parallel execution

What recommendations would you give to someone considering this product?

definitely try selenium

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Selenium

What is Selenium?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

Selenium Ratings

86 Likeliness to Recommend

94 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Selenium?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Test tools integration Out-of-the-box integration with third-party software testing tools, e.g functional testing, security testing

Test Planning Build test cycles and phases, define milestones to coordinate dependencies and releases, and then assign resources to execute the planned tests.

Test Coverage Analysis Pinpoint the sources of test failures and defects by granularly dissecting test runs, test cases and other testing artifacts and requirements.

Test Script Editor Write and modify test scripts in a scripting languge (e.g. VBScript, JavaScript, Python) within a coding editor.

Test Data Management Secured management, access and configuration of test data.

Test Case Generator Automatically generate test cases directly from requirements, the source code, recordings of user actions, and visual and graphical workflows and models.

ALM Integration Real-time integration with 3rd party ALM and other software delivery tools such as Build, Deploy, Test and Requirements Management.

Test Environment Management Provision, monitor, refresh, and tear down test environments. Teams can track all environment resources from a centralized dashboard and repository.

Audit Log Complete record of all changes made to entities within the test management solution. Teams can monitor and trace every change.

Regulatory Compliance Templated test cases for regulatory requirements and industry guidelines (e.g. GAMPS, SOX, HIPAA, OWASP, ISO)

Test Load Balancing Intelligently distribute testing load across system clusters to achieve high testing performance.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Selenium Reviews

Saket K.

Powerful Testing Tool

Likeliness to Recommend

Pros

Austin W.

Testing efficiency with Selenium

Likeliness to Recommend

Pros

Hafsa N.

the best and well known automation tool i know

Likeliness to Recommend

Pros

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Feature Ratings

Test tools integration

Test Planning

Test Coverage Analysis

Test Script Editor

Test Data Management

Test Case Generator

ALM Integration

Test Environment Management

Audit Log

Regulatory Compliance

Test Load Balancing

Vendor Capability Ratings

Availability and Quality of Training

Business Value Created

Ease of Implementation

Quality of Features

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Usability and Intuitiveness

Vendor Support