Security Ratings Customer Reviews 2023

What is Security Ratings?

SecurityScorecard enables users to view and continuously monitor security ratings, easily add vendors or partner organizations, and report on the cyberhealth of their ecosystems. The platform automatically generates a recommended action plan for issue remediation in order to achieve a “target” letter grade for customers and their vendor and partner organizations. It also provides access to breach insights and shows a clear record of issues that have impacted scores over time. Additional collaboration tools help enterprises better manage cyber security and ensure continuous compliance with regulatory standards and frameworks.

Company Details

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Security Ratings Ratings

Real user data aggregated to summarize the product performance and customer experience.

86 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Security Ratings?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 86

Continuous Monitoring

93

Integration With Other Security Tools

91

Self-Assessment Reporting

90

Surface Assessments

88

Dispute Resolution

86

Automated Third Party Detection

86

Compliance Management

84

Risk Scoring & Remediation Act

82

APIs and Integration

82

Dark Web Assessments

82

Dashboard

82

Vendor Capability Ratings

Average 85

Business Value Created

93

Vendor Support

91

Ease of IT Administration

88

Usability and Intuitiveness

88

Ease of Implementation

86

Availability and Quality of Training

85

Breadth of Features

84

Ease of Data Integration

84

Quality of Features

82

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Security Ratings Reviews

Edith M.

Role: Public Sector
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2023

My Experience Using Gainsight Customer Success

Likeliness to Recommend

8 / 10

What differentiates Security Ratings from other similar products?

Gainsight Customer Success is amazing in many ways but the most important is that it's affordable and seamless to use

What is your favorite aspect of this product?

I have used Gainsight Customer Success and I like it's capabilities It's affordable and very effective

What do you dislike most about this product?

I have not had any hates with Gainsight Customer Success

What recommendations would you give to someone considering this product?

I recommend Gainsight Customer Success for customer success as it never fails. It's amazing to in that it's affordable

Pros

Helps Innovate
Continually Improving Product
Unique Features
Inspires Innovation

Maurice W.

Role: Finance
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Better Security Monitoring With Security Ratings

Likeliness to Recommend

9 / 10

What differentiates Security Ratings from other similar products?

When it comes to cyber security monitoring and rating, Security Ratings offers great capabilities and helps businesses stay ahead of cyber risks

What is your favorite aspect of this product?

I like that Security Ratings is always updated and makes monitoring threats easy I like the many threat management features

What do you dislike most about this product?

No issues with Security Ratings as it has been great

What recommendations would you give to someone considering this product?

I recommend Security Ratings because it works perfectly and has been very instrumental in dealing with threats

Pros

Helps Innovate
Continually Improving Product
Unique Features
Efficient Service

Security Ratings

Security Ratings

What is Security Ratings?

Company Details

Need Assistance?

Security Ratings Ratings

86 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Security Ratings?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Continuous Monitoring Allows customers to select specific third parties which are continuously monitored, with alerts generated for significant changes in risk scores

Integration With Other Security Tools Overall integration with security tools such as SIEM systems, patch management systems, etc. and Service Desk and Inventory systems as well.

Self-Assessment Reporting Allows customers to view their own risk scores and reports.

Surface Assessments Collects data about third parties from surface assessments of their websites, DNS entries, and other Internet points of presence.

Dispute Resolution Provides mechanisms for third parties to dispute findings.

Automated Third Party Detection Provides an automated method for discovering third parties in use by customers.

Compliance Management Includes compliance controls, compliance rules engine, and compliance monitoring.

Risk Scoring & Remediation Act Actionable risk mitigation suggestions for each vulnerability discovered.​

APIs and Integration Has inbuilt APIs allowing access to the database layer without having to go through JDBC/ODBC.

Dark Web Assessments Collects data from deep web and dark web sources that relate to the third party's security.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Security Ratings Reviews

Edith M.

My Experience Using Gainsight Customer Success

Likeliness to Recommend

Pros

Maurice W.

Better Security Monitoring With Security Ratings

Likeliness to Recommend

Pros

Feature Ratings

Continuous Monitoring

Integration With Other Security Tools

Self-Assessment Reporting

Surface Assessments

Dispute Resolution

Automated Third Party Detection

Compliance Management

Risk Scoring & Remediation Act

APIs and Integration

Dark Web Assessments

Dashboard

Vendor Capability Ratings

Business Value Created

Vendor Support

Ease of IT Administration

Usability and Intuitiveness

Ease of Implementation

Availability and Quality of Training

Breadth of Features

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Ease of Customization