Customer Relationship Management

Response
Distribution
1Reviews

SDL

SDL Customer Experience Cloud

Exceptional customer experiences span marketing, sales and service, to deliver the right information, in the right context, at the right time. SDL Customer Experience Cloud is an integrated software technology that bridges traditional siloes and enables companies to deliver great experiences across channels, devices and languages

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Composite Score

Composite
Score

--

CX Score

CX
Score

+100

Emotional Footprint

Emotional
Footprint

78%

Likeliness to Recommend

Likeliness
to Recommend

Customer Relationship Management

Response
Distribution
1Reviews
Category Features
  • Account and Contact Management
  • |
  • Activity and Workflow Management
  • |
  • Analytics and Reporting
  • |
  • Collaboration
  • |
  • Customer Service Management
  • |
  • Lead Management
  • |
  • Marketing Management
  • |
  • Mobile
  • |
  • Quote Contract and Proposal
  • |
  • Sales Management
  • |
  • Telephony and Call Center Management

Sample Report

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  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role
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Product Scorecard

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