Scanmarket

Auction Management

Includes bid management, bidder management and buyer notifications.

eAuction Functionality

The ability to provide forward, reverse, Japanese, Dutch, and English step auctions.

ERFx

Evaluation and scoring of supplier responses.

Communications

Includes communication portals or secure messaging or automated alerts.

Contract Management

Includes automated contract renewal, approval process, compliance management, and contract database.

Procurement Management

Includes purchasing and procurement management, as well as supplier management and optimization.

Supplier Management

Supplier collaboration, including Quarterly Business Review Meetings, Scorecards, KPI and SLAs.

Spend Analysis

Includes data visibility and quality, supplier ranking, and compliance and reporting.

Workflow Management

Includes ability to support flexible and comprehensive workflow-based capabilities.

Vendor Support

The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training

Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation

Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration

This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization

Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features

Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created

Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness

End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration

Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features

Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement

Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.