Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

SAP

SAP SuccessFactors HCM

Composite Score

7.9 /10

CX Score

8.3 /10

30 Reviews Write a Review

Claim Software

What is SAP SuccessFactors HCM?

SAP SuccessFactors Human Experience Management Suite (SAP SuccessFactors HXM Suite) offers individualized experiences and strategic solutions that empower employees to reach their potential. Only SuccessFactors gives you the talent solutions, core HR, collaboration tools, and workforce analytics you need to produce, measure, and continuously improve your business results through people, every day.

Analyst Research

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

SAP SuccessFactors HCM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP SuccessFactors HCM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP SuccessFactors HCM?

5% Negative

0% Neutral

95% Positive

Pros

Client's Interest First
Includes Product Enhancements
Acts with Integrity
Friendly Negotiation

Feature Ratings

Average 82

Global/Multi-Country Payroll

100

On-Demand/Off-Cycle Pay

HR Systems Interface

Payroll Administration

Analytics and Reporting

Retirement Plan Tracking

Benefits Calculation

Time and Attendance

Direct Deposit

Vacation and Leave Management

Tax Form Preparation

Vendor Capability Ratings

Average 77

Ease of IT Administration

Availability and Quality of Training

Business Value Created

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Vendor Support

Ease of Customization

Also Featured in...

Talent Acquisition Suites

Score 8.7

View SAP SuccessFactors HCM in this category (opens in a new tab)

Human Capital Management - Enterprise

Score 8.1

View SAP SuccessFactors HCM in this category (opens in a new tab)

Talent Management

Score 8.0

View SAP SuccessFactors HCM in this category (opens in a new tab)

Internal Talent Marketplace

Score 7.5

View SAP SuccessFactors HCM in this category (opens in a new tab)

SAP SuccessFactors HCM Reviews

Bhavesh P.

Role: Operations
Industry: Manufacturing
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Sep 2023

Easy and Reliable

Likeliness to Recommend

8 /10

What differentiates SAP SuccessFactors HCM from other similar products?

SAP SuccessFactors has a good UI which I mostly would like to highlight. The previous product which we were using had too many unnecessary features which we never really used. However SAP SuccessFactors has got all the required ones which are truly a value for the price paid.

What is your favorite aspect of this product?

The favorite aspects I would like to highlight is the integration with other software. Mainly the payroll manager, Tax manager and also attendance manager. It's smooth and easy to learn.

What do you dislike most about this product?

Not much to add here but I think pricing factor maybe a thing which I would say is a drawback. Else everything is good.

What recommendations would you give to someone considering this product?

I would truly recommend this product to large enterprises and institutions who are looking for a reliable ecosystem to work and a easy software to learn

Pros

Performance Enhancing
Enables Productivity
Efficient Service
Effective Service

Cons

Vendor Friendly Policies
Less Fair
Slower Product Innovation

Zeba S.

Role: Human Resources
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2023

Great product if implemented right !

Likeliness to Recommend

8 /10

What differentiates SAP SuccessFactors HCM from other similar products?

SAP provides a client centric and business centric software products. It understands the challenges business face and their products are based at best to resolve the day the day productivity challenges and IT issues. The user interface is very friendly, with the support of right implementation partner the overall implementation is smooth . You can see the changes in your organisation utility and productivity from day one. From fast and transparent system to also a place which provides you insights using AI and analytics . The range of features are very waste and it keeps updating every quarter

What is your favorite aspect of this product?

Ease of use Client centric Easy to implement and support SAP support team available for any issues Enhancement capabilities Features which match the changes in latest IT landscape

What do you dislike most about this product?

Very less options to do manual enhancement If business process of the client are old it takes a lot of time to implement. Cost can be a challenge for some customers

What recommendations would you give to someone considering this product?

Be ready to give away some of your legacy process and adapt to new which wil support the HR digital transformation of your organisation For best use case consider a proper and through requirement gathering sessions before implementing it . Consider hidden cost and consultant charges Have a support team and plan ready before go live

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Rahul M.

Role: Operations
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2023

Truly a Success factor

Likeliness to Recommend

9 /10

What differentiates SAP SuccessFactors HCM from other similar products?

It provides bit customisable options . It provides wholistic experience and whole employee experience is integrated.

What is your favorite aspect of this product?

Performance management system is better than other competitors

What do you dislike most about this product?

Hiring experience of recruiter and candidate has not been good .

What recommendations would you give to someone considering this product?

Go for it . There is no product better than this .

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Under Delivered

SAP SuccessFactors HCM

What is SAP SuccessFactors HCM?

Company Details

Need Assistance?

SAP SuccessFactors HCM Ratings

87 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love SAP SuccessFactors HCM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Global/Multi-Country Payroll Process payroll across multiple countries with local statutory compliance, in-country engines, and multi-currency support.

On-Demand/Off-Cycle Pay Process bonus runs, termination pay, corrections, and ad-hoc payments outside the regular payroll cycle.

HR Systems Interface Interface with the organization's HR system to synchronize employee records, job data, and organizational changes.

Payroll Administration Includes basic payroll, taxes and other deductions, check runs, deposits, and pay stubs.

Analytics and Reporting Produce payroll registers, tax liability summaries, labor cost reports, journal entries, and audit trail documentation.

Retirement Plan Tracking Manage employee retirement plan enrollments, contribution calculations, employer matching, and tax implications.

Benefits Calculation Calculate and manage employee benefit deductions including health, dental, vision, life insurance, and voluntary benefits.

Time and Attendance Track employee clock-in/clock-out, work schedules, overtime, and attendance with configurable alert mechanisms.

Direct Deposit Calculate and manage employee benefit deductions including health, dental, vision, life insurance, and voluntary benefits.

Vacation and Leave Management Administer leave accrual policies, entitlement balances, leave request and approval workflows, and carryover rules.

Tax Form Preparation Generate and file employee tax forms (e.g., W-2, 1099, T4) for applicable federal, state/provincial, and local jurisdictions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Talent Acquisition Suites

Human Capital Management - Enterprise

Talent Management

Internal Talent Marketplace

SAP SuccessFactors HCM Reviews

Bhavesh P.

Easy and Reliable

Likeliness to Recommend

Pros

Cons

Zeba S.

Great product if implemented right !

Likeliness to Recommend

Pros

Rahul M.

Truly a Success factor

Likeliness to Recommend

Pros

Cons

Feature Ratings

Global/Multi-Country Payroll

On-Demand/Off-Cycle Pay

HR Systems Interface

Payroll Administration

Analytics and Reporting

Retirement Plan Tracking

Benefits Calculation

Time and Attendance

Direct Deposit

Vacation and Leave Management

Tax Form Preparation

Vendor Capability Ratings

Ease of IT Administration

Availability and Quality of Training

Business Value Created

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Vendor Support

Ease of Customization