What is SAP SuccessFactors HCM?

SAP SuccessFactors Human Experience Management Suite (SAP SuccessFactors HXM Suite) offers individualized experiences and strategic solutions that empower employees to reach their potential. Only SuccessFactors gives you the talent solutions, core HR, collaboration tools, and workforce analytics you need to produce, measure, and continuously improve your business results through people, every day.

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SAP SuccessFactors HCM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP SuccessFactors HCM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP SuccessFactors HCM?

6% Negative
0% Neutral
94% Positive

Pros

  • Client's Interest First
  • Includes Product Enhancements
  • Acts with Integrity
  • Friendly Negotiation

Feature Ratings

Average 82

Payroll Administration

92

Analytics and Reporting

92

HR Systems Interface

86

Benefits Calculation

84

Retirement Plan Tracking

84

Direct Deposit

82

Time and Attendance

81

Tax Form Preparation

80

Third Party System Integration

80

Vacation and Leave Management

79

Taxation Deduction

79

Vendor Capability Ratings

Average 77

Ease of IT Administration

82

Availability and Quality of Training

82

Business Value Created

80

Ease of Implementation

78

Breadth of Features

78

Product Strategy and Rate of Improvement

77

Ease of Data Integration

77

Quality of Features

77

Usability and Intuitiveness

77

Vendor Support

75

Ease of Customization

71

SAP SuccessFactors HCM Reviews

Rahul M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Truly a Success factor

Likeliness to Recommend

9 /10

What differentiates SAP SuccessFactors HCM from other similar products?

It provides bit customisable options . It provides wholistic experience and whole employee experience is integrated.

What is your favorite aspect of this product?

Performance management system is better than other competitors

What do you dislike most about this product?

Hiring experience of recruiter and candidate has not been good .

What recommendations would you give to someone considering this product?

Go for it . There is no product better than this .

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Under Delivered

Aarushi J.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Sep 2023

It is user friendly easy to navigate all in one

Likeliness to Recommend

9 /10

What differentiates SAP SuccessFactors HCM from other similar products?

All things are in one place wasy to navigate and easy to use, can access any details on one click i will recommend to all

What is your favorite aspect of this product?

I can find everything on one place and if i can save all my data here

What do you dislike most about this product?

Well no major dislike , Initially it takes time to learn

What recommendations would you give to someone considering this product?

Please use for managing HR modules and saving and maintaining the data in one place and can access in one go

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Security Frustrates
  • Under Delivered

Tori B.

  • Role: Operations
  • Industry: Insurance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2023

Better than nothing, but previous vendor preferred

Likeliness to Recommend

3 /10

What differentiates SAP SuccessFactors HCM from other similar products?

I have only used one other product for Vacation Time management, and it wasn't an HR software, it was a payroll software.

What is your favorite aspect of this product?

one thing I do like about SF is the hiring process - there is a timeline that shows you how far along in the hiring process you are which is neat. This isn't the main reason I use SF, but for the times that I need to reference it, it can be helpful.

What do you dislike most about this product?

SF isn't intuitive or user friendly. We have used SF for almost 3yrs & I still have at least 2 or 3 people WEEKLY that email me asking how they can see their vacay balances, or asking me to adjust their Time off Requests because they can't find how to do it themselves, The time off screen shows the days that you've accrued as of the date you're looking at the balances, when in reality people want to know how many days they have for the entire year to book off. You have to change the date to 12/31/20xx to see how many total days you have to use, & this setting doesn't stay- so every time you leave the page & come back it needs to be reset.

What recommendations would you give to someone considering this product?

if this is the first HR management product you've ever used, you may be satisfied.

Pros

  • Reliable

Cons

  • Inhibits Innovation
  • Less Effective Service
  • Wastes Time