SAP SuccessFactors HCM
8.7 /10

What is SAP SuccessFactors HCM?

SAP SuccessFactors Human Experience Management Suite (SAP SuccessFactors HXM Suite) offers individualized experiences and strategic solutions that empower employees to reach their potential. Only SuccessFactors gives you the talent solutions, core HR, collaboration tools, and workforce analytics you need to produce, measure, and continuously improve your business results through people, every day.

Company Details


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Awards & Recognition

SAP SuccessFactors HCM won the following awards in the Talent Acquisition Suites category

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SAP SuccessFactors HCM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP SuccessFactors HCM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

99 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP SuccessFactors HCM?

2% Negative
2% Neutral
96% Positive

Pros

  • Respectful
  • Reliable
  • Acts with Integrity
  • Helps Innovate

Feature Ratings

Average 80

Job Board Integration

84

HRIS Integration

82

Analytics and Reporting

81

Systems Integration

81

Templated Communications

81

Skills Testing

80

Privacy, Security, and Regulatory Compliance

80

Onboarding Document Management

79

Candidate Pipeline Management

79

Requisitions

78

Pre-Boarding

78

Vendor Capability Ratings

Average 80

Business Value Created

85

Breadth of Features

82

Availability and Quality of Training

82

Ease of Customization

80

Ease of Implementation

80

Quality of Features

80

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

78

Ease of Data Integration

77

Ease of IT Administration

77

Vendor Support

77

SAP SuccessFactors HCM Reviews

Naman D.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2025

SAP SUCCESSFACTORS - BEST IN USE

Likeliness to Recommend

9 /10

What differentiates SAP SuccessFactors HCM from other similar products?

Features are much more helpful than other products.

What is your favorite aspect of this product?

Best in full life cycle of recruitment (Including sourcing to onboarding)

What do you dislike most about this product?

this product is bit tough to understand for a new person, need training for this.

What recommendations would you give to someone considering this product?

Must use this product and learn about it first properly and it will be very helpful once you are trained on it

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Altruistic

Vineet S.

  • Role: Operations
  • Industry: Machinery
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2025

Best inventory management tools for all industries

Likeliness to Recommend

10 /10

What differentiates SAP SuccessFactors HCM from other similar products?

Very useful for inventory and management services and track all inventory very easily

What is your favorite aspect of this product?

Document preparation and inventory control

What do you dislike most about this product?

Download old details is difficult

What recommendations would you give to someone considering this product?

Old documents details download option provide

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Celil Ç.

  • Role: Consultant
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2025

It's Great with SAP ERP, I don't Prefer It Alone

Likeliness to Recommend

9 /10

What differentiates SAP SuccessFactors HCM from other similar products?

SAP SuccessFactors HCM stands out because of its talent management strength, modular flexibility, global compliance, and native SAP integration—which makes it a natural choice for multinational companies already in the SAP ecosystem. Employee Central is strong in supporting multi-country requirements (localization packs, compliance features, time-off rules, multiple languages). If you are in the SAP Ecosystem, Employee Central ties in natively with SAP Payroll, SAP S/4HANA, and other SAP solutions. For global companies running SAP Finance & Logistics, the integration advantage is huge.

What is your favorite aspect of this product?

My favorite aspect is definitely how it connects all the talent processes together in one place. For example: *When I update goals in Performance & Goals, those same goals show up during check-ins, can be linked to Learning activities, and even tied to Compensation decisions. *Managers get a single, connected view of an employee—performance history, potential, learning progress, compensation changes, succession readiness—without jumping between different systems. *As an employee, it feels good to see that my goals, training, and performance feedback are not siloed. It creates a real sense of progression and visibility.

What do you dislike most about this product?

Some modules (like Recruiting or Compensation) can feel a bit clunky, with too many clicks and not always intuitive for new users. The navigation isn’t always consistent — for example, similar actions might appear in different places depending on the module, which confuses employees and managers. Reporting is limited: The standard reports are okay, but if you want advanced analytics, you often need Workforce Analytics (WFA) or integration with SAP Analytics Cloud, which not every company has. Mobile app: While decent, it doesn’t always match the desktop experience, and some functions are missing or simplified too much.

What recommendations would you give to someone considering this product?

First of all, my experience and personal opinion: If you are not currently within the SAP Ecosystem, it does not make sense to choose SAP SuccessFactors. * Define your HR Priorities: * SuccessFactors is strongest in talent management (performance, learning, succession, goals). * If your main priority is payroll or workforce scheduling, you may need integrations with SAP Payroll, Kronos, or others. * Define whether you want a full HR suite or just certain modules first. * Think about reporting early. Out-of-the-box reports are okay but limited. * Ensure your mobility expectations are met

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Cons

  • Less Efficient Service
  • Under Delivered

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