What is SAP SuccessFactors HCM?
SAP SuccessFactors Human Experience Management Suite (SAP SuccessFactors HXM Suite) offers individualized experiences and strategic solutions that empower employees to reach their potential. Only SuccessFactors gives you the talent solutions, core HR, collaboration tools, and workforce analytics you need to produce, measure, and continuously improve your business results through people, every day.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
99 Plan to Renew
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SAP SuccessFactors HCM?
Pros
- Respectful
- Reliable
- Acts with Integrity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Job Board Integration
HRIS Integration
Analytics and Reporting
Systems Integration
Templated Communications
Skills Testing
Privacy, Security, and Regulatory Compliance
Onboarding Document Management
Candidate Pipeline Management
Requisitions
Pre-Boarding
Vendor Capability Ratings
Business Value Created
Breadth of Features
Availability and Quality of Training
Ease of Customization
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Vendor Support
Also Featured in...
Human Capital Management - Enterprise
Score 8.0
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Internal Talent Marketplace
Score 7.4
View SAP SuccessFactors HCM in this category (opens in a new tab)
Talent Management
Score 7.4
View SAP SuccessFactors HCM in this category (opens in a new tab)
SAP SuccessFactors HCM Reviews
Naman D.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Aug 2025
SAP SUCCESSFACTORS - BEST IN USE
Likeliness to Recommend
What differentiates SAP SuccessFactors HCM from other similar products?
Features are much more helpful than other products.
What is your favorite aspect of this product?
Best in full life cycle of recruitment (Including sourcing to onboarding)
What do you dislike most about this product?
this product is bit tough to understand for a new person, need training for this.
What recommendations would you give to someone considering this product?
Must use this product and learn about it first properly and it will be very helpful once you are trained on it
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Altruistic
Please tell us why you think this review should be flagged.
Vineet S.
- Role: Operations
- Industry: Machinery
- Involvement: Business Leader or Manager
Submitted Aug 2025
Best inventory management tools for all industries
Likeliness to Recommend
What differentiates SAP SuccessFactors HCM from other similar products?
Very useful for inventory and management services and track all inventory very easily
What is your favorite aspect of this product?
Document preparation and inventory control
What do you dislike most about this product?
Download old details is difficult
What recommendations would you give to someone considering this product?
Old documents details download option provide
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Celil Ç.
- Role: Consultant
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Aug 2025
It's Great with SAP ERP, I don't Prefer It Alone
Likeliness to Recommend
What differentiates SAP SuccessFactors HCM from other similar products?
SAP SuccessFactors HCM stands out because of its talent management strength, modular flexibility, global compliance, and native SAP integration—which makes it a natural choice for multinational companies already in the SAP ecosystem. Employee Central is strong in supporting multi-country requirements (localization packs, compliance features, time-off rules, multiple languages). If you are in the SAP Ecosystem, Employee Central ties in natively with SAP Payroll, SAP S/4HANA, and other SAP solutions. For global companies running SAP Finance & Logistics, the integration advantage is huge.
What is your favorite aspect of this product?
My favorite aspect is definitely how it connects all the talent processes together in one place. For example: *When I update goals in Performance & Goals, those same goals show up during check-ins, can be linked to Learning activities, and even tied to Compensation decisions. *Managers get a single, connected view of an employee—performance history, potential, learning progress, compensation changes, succession readiness—without jumping between different systems. *As an employee, it feels good to see that my goals, training, and performance feedback are not siloed. It creates a real sense of progression and visibility.
What do you dislike most about this product?
Some modules (like Recruiting or Compensation) can feel a bit clunky, with too many clicks and not always intuitive for new users. The navigation isn’t always consistent — for example, similar actions might appear in different places depending on the module, which confuses employees and managers. Reporting is limited: The standard reports are okay, but if you want advanced analytics, you often need Workforce Analytics (WFA) or integration with SAP Analytics Cloud, which not every company has. Mobile app: While decent, it doesn’t always match the desktop experience, and some functions are missing or simplified too much.
What recommendations would you give to someone considering this product?
First of all, my experience and personal opinion: If you are not currently within the SAP Ecosystem, it does not make sense to choose SAP SuccessFactors. * Define your HR Priorities: * SuccessFactors is strongest in talent management (performance, learning, succession, goals). * If your main priority is payroll or workforce scheduling, you may need integrations with SAP Payroll, Kronos, or others. * Define whether you want a full HR suite or just certain modules first. * Think about reporting early. Out-of-the-box reports are okay but limited. * Ensure your mobility expectations are met
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Cons
- Less Efficient Service
- Under Delivered
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