SAP

SAP S/4HANA Cloud

7.8 /10

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What is SAP S/4HANA Cloud?

An intelligent ERP solution that enables companies to capture every opportunity in today’s digital world, SAP S/4HANA removes common obstacles associated with legacy ERP applications, such as batch latency, complex landscapes, and manually-driven processes.

Company Details

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Awards & Recognition

SAP S/4HANA Cloud won the following awards in the Enterprise Resource Planning - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

10 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

SAP S/4HANA Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP S/4HANA Cloud.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP S/4HANA Cloud?

4% Negative

10% Neutral

86% Positive

Pros

Respectful
Helps Innovate
Reliable
Enables Productivity

Feature Ratings

Average 76

Accounting and Financial Management

Procurement Management

Supply Chain Management

Job and Project Management

Governance Risk and Compliance

Analytics and Reporting

Service Management

Customer Relationship Management

Human Capital Management

BI and Performance Management

Industry Specific Capabilities

Vendor Capability Ratings

Average 82

Breadth of Features

Quality of Features

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Ease of IT Administration

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Also Featured in...

Enterprise Resource Planning - Midmarket

Score 8.2

View SAP S/4HANA Cloud in this category (opens in a new tab)

Core Financial Management

Score 8.1

View SAP S/4HANA Cloud in this category (opens in a new tab)

Process Manufacturing ERP

Score 8.1

View SAP S/4HANA Cloud in this category (opens in a new tab)

Discrete Manufacturing ERP

Score 8.0

View SAP S/4HANA Cloud in this category (opens in a new tab)

SAP S/4HANA Cloud Reviews

Harshal K.

Role: Consultant
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2024

"Powerful but costly: SAP S/4HANA Cloud review."

Likeliness to Recommend

10 /10

What differentiates SAP S/4HANA Cloud from other similar products?

SAP S/4HANA Cloud stands out for its speed, using in-memory computing for fast data processing. It incorporates smart features like AI and machine learning to enhance decision-making. Tailored solutions for specific industries ensure a better fit for various sectors. The modern, user-friendly interface makes it easy to use, while the scalability and regular updates of the cloud offer added flexibility. It integrates well with other SAP products and third-party tools, and it supports global compliance standards, making it a versatile and robust ERP solution.

What is your favorite aspect of this product?

My favorite aspect of SAP S/4HANA Cloud is its real-time data processing and analytics, enabled by in-memory computing.

What do you dislike most about this product?

complexity of initial setup and the need for specialized expertise to manage and customize the system. Additionally, some users might find the transition from legacy systems to SAP S/4HANA Cloud challenging.

What recommendations would you give to someone considering this product?

Before choosing SAP S/4HANA Cloud, ensure your team is prepared for the initial setup complexity and ongoing costs. Invest in training to maximize its powerful features and leverage its real-time data capabilities effectively.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Nikita C.

Role: Information Technology
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2024

Must try Product for all your organizational needs

Likeliness to Recommend

9 /10

What differentiates SAP S/4HANA Cloud from other similar products?

SAP S/4 Cloud is designed to make ERP more modern, faster and easier to use through a simplified data model, lean architecture and a new user experience built on the tile-based SAP Fiori UX. S/4HANA includes or is integrated with a number of advanced technologies, including AI, machine learning, IoT and advanced analytics.

What is your favorite aspect of this product?

Ease of use, user friendly, easy data integration, Use of AI, machine learning and IOT making it one of a kind and providing the best and advanced user experience.

What do you dislike most about this product?

Dependency on consultants , ,difficulty in implementing and understanding, high complexity for the end user. Regular maintenance and upgrades required. Cost is also a factor. High cost for purchase, implementation and support.

What recommendations would you give to someone considering this product?

Must try Product For all your organizational needs. Cost saving for big organizations with complex work models. Ease of use, user friendly, easy data integration, Use of AI, machine learning and IOT making it one of a kind and providing the best and advanced user experience.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

𝗘𝗯𝗶𝗻 𝗔.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2024

The best in class ERP

Likeliness to Recommend

9 /10

What differentiates SAP S/4HANA Cloud from other similar products?

The real time data processing and analytics makes S/4 hana unique from all the other ERP's

What is your favorite aspect of this product?

My favourite is the fiori which is very user friendly. Also the support for machine learning is also amazing.

What do you dislike most about this product?

The compatibility issue with legacy systems is realy a pain. Some times it lacks in some specific functionalities

What recommendations would you give to someone considering this product?

I would highly recommend S/4 Hana eventhough it requires significant investment.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

SAP S/4HANA Cloud

What is SAP S/4HANA Cloud?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

SAP S/4HANA Cloud Ratings

90 Likeliness to Recommend

98 Plan to Renew

1 Since last award

83 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+79 Net Emotional Footprint

How much do users love SAP S/4HANA Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Enterprise Resource Planning - Midmarket

Core Financial Management

Process Manufacturing ERP

Discrete Manufacturing ERP

SAP S/4HANA Cloud Reviews

Harshal K.

"Powerful but costly: SAP S/4HANA Cloud review."

Likeliness to Recommend

Pros

Nikita C.

Must try Product for all your organizational needs

Likeliness to Recommend

Pros

𝗘𝗯𝗶𝗻 𝗔.

The best in class ERP

Likeliness to Recommend

Pros

Most Popular SAP S/4HANA Cloud Comparisons

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1
Since last award

2
Since last award

Feature Ratings

Accounting and Financial Management

Procurement Management

Supply Chain Management

Job and Project Management

Governance Risk and Compliance

Analytics and Reporting

Service Management

Customer Relationship Management

Human Capital Management

BI and Performance Management

Industry Specific Capabilities

Vendor Capability Ratings

Breadth of Features

Quality of Features

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Ease of IT Administration

Usability and Intuitiveness

Ease of Implementation

Ease of Customization