SAP S/4HANA Cloud Customer Reviews 2023

What is SAP S/4HANA Cloud?

An intelligent ERP solution that enables companies to capture every opportunity in today’s digital world, SAP S/4HANA removes common obstacles associated with legacy ERP applications, such as batch latency, complex landscapes, and manually-driven processes.

Company Details

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SAP S/4HANA Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP S/4HANA Cloud.

83 Likeliness to Recommend

Down 1
Since last award

97 Plan to Renew

77 Satisfaction of Cost Relative to Value

Up 2
Since last award

Emotional Footprint Overview

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP S/4HANA Cloud?

7% Negative

12% Neutral

81% Positive

Pros

Respectful
Reliable
Enables Productivity
Helps Innovate

Score 9.4

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Process Manufacturing ERP

Score 9.2

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SAP S/4HANA Cloud Reviews

Jainik K.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Amazing customization and canned features

Likeliness to Recommend

7 / 10

What differentiates SAP S/4HANA Cloud from other similar products?

It has more flexibility, functions and number of solutions than others

What is your favorite aspect of this product?

Breadth of features

What do you dislike most about this product?

Definitely the cost

What recommendations would you give to someone considering this product?

If you can afford it, go for it.

Pros

Efficient Service
Respectful
Helps Innovate
Continually Improving Product

Muhammad Shariq M.

Role: Industry Specific Role
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Features are great but hard to use.

Likeliness to Recommend

8 / 10

What differentiates SAP S/4HANA Cloud from other similar products?

No reviews

What is your favorite aspect of this product?

This product is so powerful for standardization and monitoring. SAP ERP is very useful in managing & maintaining product information for business owners and clients.

What do you dislike most about this product?

This product is hard to use at starting. You need a proper training and some experience to use this software

What recommendations would you give to someone considering this product?

If someone wants standardization and monitoring than this is a best product.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Kunal J.

Role: Operations
Industry: Consulting
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Jul 2022

Highly Intuitive and Easy to Go ERP

Likeliness to Recommend

10 / 10

What differentiates SAP S/4HANA Cloud from other similar products?

Cloud based, easy GUI, intuitive

What is your favorite aspect of this product?

Intuitive, illustrative

What do you dislike most about this product?

Implementation takes a while

What recommendations would you give to someone considering this product?

Should definitely opt for S4 Hana as it smoothens the entire business processes

Pros

Helps Innovate
Continually Improving Product
Reliable
Inspires Innovation

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SAP S/4HANA Cloud

SAP S/4HANA Cloud

What is SAP S/4HANA Cloud?

Company Details

Need Assistance?

SAP S/4HANA Cloud Ratings

83 Likeliness to Recommend

Down 1Since last award

97 Plan to Renew

77 Satisfaction of Cost Relative to Value

Up 2Since last award

Emotional Footprint Overview

+74 Net Emotional Footprint

How much do users love SAP S/4HANA Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Also Featured in...

Core Financial Management

Process Manufacturing ERP

SAP S/4HANA Cloud Reviews

Jainik K.

Amazing customization and canned features

Likeliness to Recommend

Pros

Muhammad Shariq M.

Features are great but hard to use.

Likeliness to Recommend

Pros

Kunal J.

Highly Intuitive and Easy to Go ERP

Likeliness to Recommend

Pros

Most Popular SAP S/4HANA Cloud Comparisons

Oracle E-Business Suite

Oracle PeopleSoft ERP

Workday Enterprise Management Cloud

Unit4 ERP

Oracle Fusion Cloud ERP

Microsoft Dynamics 365 ERP

Down 1
Since last award

Up 2
Since last award

Feature Ratings

Accounting and Financial Management

Supply Chain Management

Procurement Management

Governance Risk and Compliance

Analytics and Reporting

Human Capital Management

Job and Project Management

Customer Relationship Management

Service Management

BI and Performance Management

Industry Specific Capabilities

Vendor Capability Ratings

Product Strategy and Rate of Improvement

Breadth of Features

Quality of Features

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Availability and Quality of Training

Ease of Data Integration

Vendor Support

Ease of Customization

Ease of Implementation