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What is SAP S/4HANA Cloud?

An intelligent ERP solution that enables companies to capture every opportunity in today’s digital world, SAP S/4HANA removes common obstacles associated with legacy ERP applications, such as batch latency, complex landscapes, and manually-driven processes.

Company Details


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SAP S/4HANA Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP S/4HANA Cloud.

83 Likeliness to Recommend

Down 1
Since last award

97 Plan to Renew

77 Satisfaction of Cost Relative to Value

Up 2
Since last award


Emotional Footprint Overview

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP S/4HANA Cloud?

7% Negative
12% Neutral
81% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 78

Accounting and Financial Management

83

Supply Chain Management

83

Procurement Management

79

Governance Risk and Compliance

78

Analytics and Reporting

77

Human Capital Management

77

Job and Project Management

77

Customer Relationship Management

76

Service Management

76

BI and Performance Management

75

Industry Specific Capabilities

74

Vendor Capability Ratings

Average 76

Product Strategy and Rate of Improvement

79

Breadth of Features

79

Quality of Features

79

Ease of IT Administration

78

Business Value Created

77

Usability and Intuitiveness

75

Availability and Quality of Training

75

Ease of Data Integration

75

Vendor Support

74

Ease of Customization

74

Ease of Implementation

73

SAP S/4HANA Cloud Reviews

Jainik K.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Amazing customization and canned features

Likeliness to Recommend

7 / 10

What differentiates SAP S/4HANA Cloud from other similar products?

It has more flexibility, functions and number of solutions than others

What is your favorite aspect of this product?

Breadth of features

What do you dislike most about this product?

Definitely the cost

What recommendations would you give to someone considering this product?

If you can afford it, go for it.

Pros

  • Efficient Service
  • Respectful
  • Helps Innovate
  • Continually Improving Product

Muhammad Shariq M.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Features are great but hard to use.

Likeliness to Recommend

8 / 10

What differentiates SAP S/4HANA Cloud from other similar products?

No reviews

What is your favorite aspect of this product?

This product is so powerful for standardization and monitoring. SAP ERP is very useful in managing & maintaining product information for business owners and clients.

What do you dislike most about this product?

This product is hard to use at starting. You need a proper training and some experience to use this software

What recommendations would you give to someone considering this product?

If someone wants standardization and monitoring than this is a best product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kunal J.

  • Role: Operations
  • Industry: Consulting
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jul 2022

Highly Intuitive and Easy to Go ERP

Likeliness to Recommend

10 / 10

What differentiates SAP S/4HANA Cloud from other similar products?

Cloud based, easy GUI, intuitive

What is your favorite aspect of this product?

Intuitive, illustrative

What do you dislike most about this product?

Implementation takes a while

What recommendations would you give to someone considering this product?

Should definitely opt for S4 Hana as it smoothens the entire business processes

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Inspires Innovation

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