SAP S/4HANA Cloud Customer Reviews 2023

What is SAP S/4HANA Cloud?

An intelligent ERP solution that enables companies to capture every opportunity in today’s digital world, SAP S/4HANA removes common obstacles associated with legacy ERP applications, such as batch latency, complex landscapes, and manually-driven processes.

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SAP S/4HANA Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP S/4HANA Cloud.

84 Likeliness to Recommend

95 Plan to Renew

73 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+62 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP S/4HANA Cloud?

8% Negative

19% Neutral

73% Positive

Pros

Respectful
Reliable
Helps Innovate
Trustworthy

Cons

Under Delivered
Less Friendly Negotiation
Vendor Friendly Policies

Score 9.3

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Process Manufacturing ERP

Score 9.2

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Discrete Manufacturing ERP

Score 8.7

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Enterprise Resource Planning - Midmarket

Score 8.1

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SAP S/4HANA Cloud Reviews

Bhuneshwar M.

Role: Industry Specific Role
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

Worthy features and multiple scope .

Likeliness to Recommend

8 / 10

What differentiates SAP S/4HANA Cloud from other similar products?

Definitely a simple and easy to use product with lots of features Integra in a single platform. From supply chain management, spare management, maintenance work and swipe data all the needs are fulfilled from a single platform.

What is your favorite aspect of this product?

The best features could be it's ability to handle different tasks from a single platform. Multiple ways of management can be done through this at ease .

What do you dislike most about this product?

The t codes of different tasks could be made more easy or in a simpler language so that the requirement of training is not mandatory even for a leyman to be verse with sap .

What recommendations would you give to someone considering this product?

Easy to use product and multiple scope possible.

Pros

Reliable
Enables Productivity
Unique Features
Efficient Service

Kunal J.

Role: Operations
Industry: Consulting
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Jul 2022

Highly Intuitive and Easy to Go ERP

Likeliness to Recommend

10 / 10

What differentiates SAP S/4HANA Cloud from other similar products?

Cloud based, easy GUI, intuitive

What is your favorite aspect of this product?

Intuitive, illustrative

What do you dislike most about this product?

Implementation takes a while

What recommendations would you give to someone considering this product?

Should definitely opt for S4 Hana as it smoothens the entire business processes

Pros

Helps Innovate
Continually Improving Product
Reliable
Inspires Innovation

Rohit P.

Role: Information Technology
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2022

S/4 HANA is Super useful in memory based platform

Likeliness to Recommend

10 / 10

What differentiates SAP S/4HANA Cloud from other similar products?

S/4 HANA is build is next general business suite based on most advance in memory platform. Company can use S/4 HANA to perform transaction and do business data analytics in read time using its embedded analytics feature. There is lot of simplication done at data model and architecture level and many other product like SAP CRM, SAP SRM , SAP PLM , SAP SCM can be co deployed in S/4 HANA that makes S/4 HANA really useful for ERP business.

What is your favorite aspect of this product?

In Memory platform and real time business data analytics in favorite aspect of S/4 HANA. SAP Fiori applications were introduced to provide a better user experience for employees, giving them greater insight into operations and business data in ways that existing T-codes could not.

What do you dislike most about this product?

I am afraid but I dislike that SAP S/4 HANA Support only HANA database. It should support other in memory databases

What recommendations would you give to someone considering this product?

S/4 HANA is highly recommended for organizations that wanted to utilized and enhanced ERP solution to next level. Its in memory and high processing power makes real time access to data easier and efficient.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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SAP S/4HANA Cloud

SAP S/4HANA Cloud

What is SAP S/4HANA Cloud?

Company Details

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SAP S/4HANA Cloud Ratings

84 Likeliness to Recommend

95 Plan to Renew

73 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+62 Net Emotional Footprint

How much do users love SAP S/4HANA Cloud?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Core Financial Management

Process Manufacturing ERP

Discrete Manufacturing ERP

Enterprise Resource Planning - Midmarket

SAP S/4HANA Cloud Reviews

Bhuneshwar M.

Worthy features and multiple scope .

Likeliness to Recommend

Pros

Kunal J.

Highly Intuitive and Easy to Go ERP

Likeliness to Recommend

Pros

Rohit P.

S/4 HANA is Super useful in memory based platform

Likeliness to Recommend

Pros

Most Popular SAP S/4HANA Cloud Comparisons

Oracle E-Business Suite

Oracle PeopleSoft ERP

Workday Enterprise Management Cloud

Unit4 ERP

Oracle Fusion Cloud ERP

Microsoft Dynamics 365 ERP

Feature Ratings

Supply Chain Management

Accounting and Financial Management

Governance Risk and Compliance

Job and Project Management

Procurement Management

Analytics and Reporting

Service Management

Customer Relationship Management

Human Capital Management

BI and Performance Management

Industry Specific Capabilities

Vendor Capability Ratings

Breadth of Features

Quality of Features

Availability and Quality of Training

Ease of Data Integration

Business Value Created

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Ease of Customization