What is SAP Commerce Cloud?
SAP Commerce Cloud is a comprehensive commerce platform that includes product content management, experience management, personalization and order management. It is flexible, offering an agility layer so you can innovate and test, and then implement with confidence. We support any go-to-market model, from B2C, B2B, to B2B2C, and our accelerators package unique industry-specific capabilities for a variety of verticals. Additionally, SAP Commerce Cloud includes many prebuilt integrations to SAP core business systems and other solutions within the SAP Customer Experience portfolio.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
3
Since last award
96 Plan to Renew
6
Since last award
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SAP Commerce Cloud?
Pros
- Caring
- Fair
- Trustworthy
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Payment Processing
Catalog Management
Order Portal
Order Management
Integrated Search
Reporting and Analytics
Predictive Recommendations
Content Management
Content Localization
Microsite Management
Retargeting Capabilities
Vendor Capability Ratings
Quality of Features
Ease of Customization
Ease of Data Integration
Breadth of Features
Ease of Implementation
Availability and Quality of Training
Vendor Support
Ease of IT Administration
Product Strategy and Rate of Improvement
Business Value Created
Usability and Intuitiveness
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SAP Commerce Cloud Reviews
Hasanali S.
- Role: Operations
- Industry: Biotechnology
- Involvement: End User of Application
Submitted Jun 2022
Like to reviews on sap
Likeliness to Recommend
What differentiates SAP Commerce Cloud from other similar products?
Along with SAP Marketing Cloud, SAP Sales Cloud, SAP Service Cloud and SAP Customer Data Cloud solutions, it comprises an integral system for marketing.
What is your favorite aspect of this product?
It record all data and easy to get every data of of batch activity form any place with help of internet.
What do you dislike most about this product?
Nothing is there to dislike about this product.
What recommendations would you give to someone considering this product?
I will like to give to use it…
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
onkar k.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2022
Feature rich commerce cloud
Likeliness to Recommend
What differentiates SAP Commerce Cloud from other similar products?
It ease buying process for customers
What is your favorite aspect of this product?
Connection with third party
What do you dislike most about this product?
Not really
What recommendations would you give to someone considering this product?
If you are looking to create Complex catalogs, products, and configurations , go for it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
JUNED A.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
Good Option only if you are using SAP ERP
Likeliness to Recommend
What differentiates SAP Commerce Cloud from other similar products?
SAP Commerce Cloud talks really well with organizations using SAP ERPs right from Business One to S4/HANA . though it is slightly expensive comparatively but the accuracy is good and over other competitors it uses the same database for intelligence . Being a pure cloud , storage issue is also resolved at a greater extend. Plus being subscription you can any point in time discontinue the subscription and do not get trapped in.
What is your favorite aspect of this product?
Commerce Cloud is a multi-tenant, cloud-based commerce platform that empowers brands to create intelligent, unified buying experiences across all channels — mobile, social, web, and store .The SAP Commerce Cloud solution provides a trusted e-commerce platform that can help you innovate at scale and tap enterprise-wide data to boost profits and customer satisfaction. e-commerce platform solutions support a unified platform for any business model that's:
What do you dislike most about this product?
it is complex plus requires great amount of training. e-commerce platform solutions support a unified platform for any business model that's: Fully integrated and extensible with a rich partner ecosystem API-enabled to power true omnichannel deployment models Fully integrated and extensible with a rich partner ecosystem API-enabled to power true omnichannel depl
What recommendations would you give to someone considering this product?
DO consider If you have a SAP ERP or accounting package running already in the organization. e-commerce platform solutions support a unified platform for any business model that's: Built to deliver highly personalised experiences at scale Industrial-strength with a global reach and trust at the core e-commerce platform solutions support a unified platform for any business model that's: Fully integrated and extensible with a rich partner ecosystem API
Pros
- Inspires Innovation
- Over Delivered
- Includes Product Enhancements
- Appreciates Incumbent Status
Cons
- Less Efficient Service
- Less Effective Service
- Less Performance Enhancing