In Partnership With SelectHub
What is Samsara?
Lower fuel costs, boost efficiency, track your equipment, and more. All on one platform.
Company Details
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In Partnership With SelectHub
Samsara Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
3
Since last award
99 Plan to Renew
1
Since last award
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Samsara?
Pros
- Respectful
- Security Protects
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
GPS Tracking
Asset Management
Vehicle Management
Driver Management
Dispatch Management
Fuel Management
Fleet Maintenance
Cargo Management
Vendor Capability Ratings
Breadth of Features
Usability and Intuitiveness
Ease of Implementation
Quality of Features
Ease of Data Integration
Business Value Created
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Samsara Coaching
Samsara Driver App
Samsara Fleet Summary
Safety Inbox
Video Retrieval
Samsara Intelligence: AI to Keep the World Running
Customer Spotlight: Mohawk Industries
Customer Spotlight: The City of New Orleans EMS
Safety on the Road with Samsara AI Insights
What Drivers Love About Samsara
Customer Spotlight: Rasmussen Group
Samsara Reviews
Abe G.
- Role: Operations
- Industry: Transportation
- Involvement: IT Leader or Manager
Submitted Jan 2026
Easy To Install, Easy to Use, Very Reliable
Likeliness to Recommend
What differentiates Samsara from other similar products?
I was with Verizon before Samsara, Verizon was a hard wire setup requiring a 3rd party to install while Samsara was a "plug & play". That alone was well worth the cost.
What is your favorite aspect of this product?
Being able to share a live tracker link for my vehicle to my customers and have that link expire when I decide - very useful feature.
What do you dislike most about this product?
I dislike that they introduced us to a nice new feature - Driver Qualifications which allowed us to track all different sorts of paperwork for our drivers. I guess many people liked it so now it going to be a subscription to use as if we don't have enough of that already.
What recommendations would you give to someone considering this product?
Don't let a problem sit. Call support, they will be quick to fix it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Effective Service
Please tell us why you think this review should be flagged.
Corina T.
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted Jan 2026
Great tracking software lot of help with product
Likeliness to Recommend
What differentiates Samsara from other similar products?
I haven't used any other software but Samsara Would not change to any similar products as i am very comfortable with this software
What is your favorite aspect of this product?
The features that it has and the capabilities it poses
What do you dislike most about this product?
That it has a 2 minute lag for tracking
What recommendations would you give to someone considering this product?
Best product for tracking out there It does reports and has lots of features for speeding, distracted driving and cameras on the outside to see road way
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Stefan T.
- Role: Industry Specific Role
- Industry: Transportation
- Involvement: IT Leader or Manager
Submitted Dec 2025
Reliable Platform for Fleet Compliance
Likeliness to Recommend
What differentiates Samsara from other similar products?
What I believe truly differentiates Samsara are the people behind the software - the technicians and the account management teams. They are very prompt, professional and consistently pleasant to work with!
What is your favorite aspect of this product?
Again, my favorite aspect is the people behind the software, combined with the easy-to-use intuitive platform which makes day-to-day operations much easier.
What do you dislike most about this product?
There are occasional minor kinks that need to be worked out, but with the help of the support team, they are usually resolved without much issue.
What recommendations would you give to someone considering this product?
I would absolutely recommend taking the time to fully explore and understand all the features during onboarding to get the most from Samsara!
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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