In Partnership With SelectHub
What is Samsara?
Lower fuel costs, boost efficiency, track your equipment, and more. All on one platform.
Company Details
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In Partnership With SelectHub
Samsara Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
93 Likeliness to Recommend
2
Since last award
99 Plan to Renew
1
Since last award
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Samsara?
Pros
- Security Protects
- Helps Innovate
- Performance Enhancing
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
GPS Tracking
Vehicle Management
Asset Management
Driver Management
Dispatch Management
Fuel Management
Fleet Maintenance
Cargo Management
Vendor Capability Ratings
Usability and Intuitiveness
Breadth of Features
Ease of Implementation
Quality of Features
Ease of Data Integration
Business Value Created
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
Samsara Coaching
Samsara Driver App
Samsara Fleet Summary
Safety Inbox
Video Retrieval
Samsara Intelligence: AI to Keep the World Running
Customer Spotlight: Mohawk Industries
Customer Spotlight: The City of New Orleans EMS
Safety on the Road with Samsara AI Insights
What Drivers Love About Samsara
Customer Spotlight: Rasmussen Group
Samsara Reviews
Stefan T.
- Role: Industry Specific Role
- Industry: Transportation
- Involvement: IT Leader or Manager
Submitted Dec 2025
Reliable Platform for Fleet Compliance
Likeliness to Recommend
What differentiates Samsara from other similar products?
What I believe truly differentiates Samsara are the people behind the software - the technicians and the account management teams. They are very prompt, professional and consistently pleasant to work with!
What is your favorite aspect of this product?
Again, my favorite aspect is the people behind the software, combined with the easy-to-use intuitive platform which makes day-to-day operations much easier.
What do you dislike most about this product?
There are occasional minor kinks that need to be worked out, but with the help of the support team, they are usually resolved without much issue.
What recommendations would you give to someone considering this product?
I would absolutely recommend taking the time to fully explore and understand all the features during onboarding to get the most from Samsara!
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Eric A.
- Role: Operations
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Dec 2025
Samsara is essential to our daily operations.
Likeliness to Recommend
What differentiates Samsara from other similar products?
We have never used any other product. We were fortunate to find Samsara on our first attempt with this type of technology.
What is your favorite aspect of this product?
We can add same day jobs to our technicians as we know where they are at all times. We can coach also coach them same day on speed, turning, breaking, accelerating etc. The crash notification is invaluable for an immediate response to critical situations. We can also instruct our technicians to service their vehicle in a timely manner from the device notifications as it will forward any vehicle error codes.
What do you dislike most about this product?
There is nothing to dislike. It is a simple device to install, activate and monitor.
What recommendations would you give to someone considering this product?
Try this product first before you try any others. You will not be dissapointed.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Chris R.
- Role: Operations
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Dec 2025
Best software to optimized crew efficiency.
Likeliness to Recommend
What differentiates Samsara from other similar products?
Reports that provide safety data and utilization against industry benchmarks.
What is your favorite aspect of this product?
The best feature is the live tracking of assets in the field and their trip history.
What do you dislike most about this product?
Only bug is that I get auto bumped off the app and need to reset my password often.
What recommendations would you give to someone considering this product?
For a total fleet management software, Samsara covers all bases for any company.
Pros
- Trustworthy
- Effective Service
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
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