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Samsara Logo Award Winner Product Badge
Samsara Inc

Samsara

8.5 /10
Category
Samsara
8.5 /10

What is Samsara?

Lower fuel costs, boost efficiency, track your equipment, and more. All on one platform.

Company Details


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Awards & Recognition

Samsara won the following awards in the Fleet Management category

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Samsara Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Samsara.

97 Likeliness to Recommend

95 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Samsara?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Transparent
  • Performance Enhancing

Feature Ratings

Average 82

GPS Tracking

88

Asset Management

83

Vehicle Management

82

Driver Management

81

Fuel Management

80

Fleet Maintenance

77

Dispatch Management

75

Cargo Management

72

Vendor Capability Ratings

Average 82

Breadth of Features

87

Ease of Implementation

86

Quality of Features

85

Usability and Intuitiveness

85

Business Value Created

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

82

Ease of Data Integration

81

Ease of IT Administration

80

Ease of Customization

78

Vendor Support

78

Samsara Reviews

Leroy S.

  • Role: Industry Specific Role
  • Industry: Utilities
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

The basic use of the system is easy. Great product

Likeliness to Recommend

10 /10

What differentiates Samsara from other similar products?

The other products that I tested failed in what they promised their products could do. Samsara product did extremely well with the promises given at time of testing. I tested the system in multiple types of vehicles from pickup trucks to tractor trailers.

What is your favorite aspect of this product?

My favorite is the accessibility of excessing the videos from the system. I handle any driving complaints, vehicle damage, and vehicle collisions. Video is extremely beneficial is providing the true nature of the events and not what one person says over what the driver says. Insurance companies have been extremely pleased with videos and cases handled and closed in less than half the time they use to.

What do you dislike most about this product?

The only thing I dislike is that the system shows some alerts that do not yet exist. example- running a red signal and lane departure. But other than that, i am extremely please with the system.

What recommendations would you give to someone considering this product?

I would suggest they contact a current user to obtain some information. I would also suggest to them to do exactly what I did and test multiple companies and see what best fits them.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Vickey W.

  • Role: C-Level
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

User Friendly, great customer service innovative

Likeliness to Recommend

10 /10

What differentiates Samsara from other similar products?

Customer serviced, help topics, and warranty

What is your favorite aspect of this product?

HOS features

What do you dislike most about this product?

AI is to stringent

What recommendations would you give to someone considering this product?

HOS features help manage compliance and camera features are incredible.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Includes Product Enhancements
  • Appreciates Incumbent Status

Larry K.

  • Role: Operations
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Great product with very few minor flaws.

Likeliness to Recommend

10 /10

What differentiates Samsara from other similar products?

Samsara provide a better service than other products we looked at.

What is your favorite aspect of this product?

Being able to monitor driver activities real time

What do you dislike most about this product?

Limited video retention and errors in gps reporting

What recommendations would you give to someone considering this product?

Focus on the positive aspects of the software and work around the minor flaws.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features

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