Salesforce Lightning Flow Logo Award Winner Product Badge
Salesforce Lightning Flow Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Lightning Flow

8.3 /10
Category
Salesforce Lightning Flow
8.3 /10

What is Salesforce Lightning Flow?

Lightning Flow is a new Lightning Platform service that empowers any business to create and extend the power of process automation to any customer or employee experience.

Company Details


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Awards & Recognition

Salesforce Lightning Flow won the following awards in the Low-Code Business Process Management - Midmarket category

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Salesforce Lightning Flow Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Lightning Flow.

90 Likeliness to Recommend

95 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Lightning Flow?

3% Negative
1% Neutral
96% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Acts with Integrity

Feature Ratings

Average 83

Low-Code Automation

87

Customizable Performance Dashboards

84

Process Automation Templates

84

In-App Automated Workflows

83

Process Workflow Designer

83

Permissions and Governance

82

Content Management

82

BPMN Compliance

82

Mobile Support

82

Collaboration

82

Real-time Process Analysis

80

Vendor Capability Ratings

Average 82

Breadth of Features

87

Quality of Features

84

Business Value Created

84

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

81

Ease of Implementation

81

Ease of Customization

81

Ease of Data Integration

80

Availability and Quality of Training

79

Vendor Support

78

Ease of IT Administration

75

Salesforce Lightning Flow Reviews

Siddharth P.

  • Role: Operations
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2021

Great product with many handy features.

Likeliness to Recommend

8 /10

What differentiates Salesforce Lightning Flow from other similar products?

Better alternative to workflow rules and process builders. Can obtain more functionalities at once configuring flow

What is your favorite aspect of this product?

Conflict resolution and debugging is easy through flow. Exact pain point can be identified when you debug

What do you dislike most about this product?

Can extend its scope to more possibilities. Can work more on formula fields

What recommendations would you give to someone considering this product?

I strongly recommend to configure flow when many functionalities needs to be achieved simultaneously

Pros

  • Helps Innovate
  • Trustworthy
  • Effective Service
  • Saves Time
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Aug 2021

Easy to use, nice product, Mostly out of the box

Likeliness to Recommend

7 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Aug 2021

A game changer for our organization!

Likeliness to Recommend

8 /10

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Saves Time

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