What is Salesforce Lightning Flow?
Lightning Flow is a new Lightning Platform service that empowers any business to create and extend the power of process automation to any customer or employee experience.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Lightning Flow?
Pros
- Enables Productivity
- Respectful
- Reliable
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Low-Code Automation
Customizable Performance Dashboards
Process Automation Templates
In-App Automated Workflows
Process Workflow Designer
Permissions and Governance
Content Management
BPMN Compliance
Mobile Support
Collaboration
Real-time Process Analysis
Vendor Capability Ratings
Breadth of Features
Quality of Features
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Ease of IT Administration
Salesforce Lightning Flow Reviews
Satya Dileep Kumar T.
- Role: Information Technology
- Industry: Technology
- Involvement: Initial Implementation
Submitted Dec 2021
Versatile platform to make App Dev easy
Likeliness to Recommend
What differentiates Salesforce Lightning Flow from other similar products?
Integrations, product capabilities, extensive documentation, competitive pricing. Most of the recent features of this platform are complex but the documentation that is in place for developers and endusers is the best and world class. Compared to the competitors, the feature set and future plan are very planned and the announcements made are very clear. Data integration is the heart for any low code app platform that eases the creation of tables and storing data with ease. At the same time, integrating with external world through REST connections is the backbone of Salesforce where the configuration is easy and understandable.
What is your favorite aspect of this product?
Event infrastructure [pub-sub], Approval Flow, Einstein, Chatter, Notifications service.
What do you dislike most about this product?
UI/UX in some flows - ex. administration. Programming APEX is little slow for compile and run times.
What recommendations would you give to someone considering this product?
Pricing for sub categories must be considered and features must be chosen. Explore documentation before jumping into implementation to look for limitations
Pros
- Continually Improving Product
- Saves Time
- Respectful
- Fair
Cons
- Vendor's Interest First
- Under Delivered
- Security Frustrates
Please tell us why you think this review should be flagged.
Dharampal R.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Sep 2021
Easy to use, Good for Project and task Management
Likeliness to Recommend
What differentiates Salesforce Lightning Flow from other similar products?
Since I have used only this app so cannot differentiate it with other similar product.
What is your favorite aspect of this product?
Project, Task and Milestone tracking and management
What do you dislike most about this product?
No daily report for Milestone tracking as of now
What recommendations would you give to someone considering this product?
Very good app for Project management
Pros
- Efficient Service
- Enables Productivity
- Trustworthy
- Effective Service
Cons
- Slower Product Innovation
- Commodity Features
Please tell us why you think this review should be flagged.
Rajat G.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2021
Fantastic product
Likeliness to Recommend
What differentiates Salesforce Lightning Flow from other similar products?
Best UI for architecting and visualizing the solution. Capabilities it offers Debugging capability
What is your favorite aspect of this product?
Data Flow and Ease of Architecture
What do you dislike most about this product?
Flexibility of Integration screen flow UI Limitation out of the box
What recommendations would you give to someone considering this product?
The best product to automate and streamline the whole business process along with Scheduling automation as well. Avoid code and architect using flow to make it more flexible to inherit more business use cases
Pros
- Continually Improving Product
- Enables Productivity
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
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