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SailPoint

SailPoint Identity Security Cloud

Composite Score

7.7 /10

CX Score

7.8 /10

24 Reviews Write a Review

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What is SailPoint Identity Security Cloud?

Identity security tailored for your enterprise Built on our unified identity security platform SailPoint Atlas, SailPoint Identity Security Cloud is designed to meet an organization’s needs at every step of their identity security journey. With each suite building on the next, organizations gain more advanced options as their identity management and governance requirements grow in size, scale and complexity.

Company Details

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SailPoint Identity Security Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SailPoint Identity Security Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SailPoint Identity Security Cloud?

0% Negative

28% Neutral

72% Positive

Pros

Client Friendly Policies
Reliable
Caring
Acts with Integrity

Feature Ratings

Average 82

Workflow Orchestration

Access Request Management

Provisioning Deprovisioning (automated)

Identity Lifecycle Management

Entitlement Management

Role-Based Access

Password Management

Access Control

Access Certification

Systems Integration

Reporting and Logging

Vendor Capability Ratings

Average 78

Ease of IT Administration

Breadth of Features

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support

Quality of Features

Availability and Quality of Training

Ease of Implementation

Ease of Customization

Also Featured in...

Identity and Access Management

Score 8.4

View SailPoint Identity Security Cloud in this category (opens in a new tab)

SailPoint Identity Security Cloud Reviews

Christian K.

Role: Operations
Industry: Government
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2026

Modern platform rich of features with improvements

Likeliness to Recommend

10 /10

What differentiates SailPoint Identity Security Cloud from other similar products?

A modern platform rich of features and connectors. Continuous improvement of features and new enhancements.

What is your favorite aspect of this product?

Great visibility of accounts and access of users and its automatic provisioning and certification campaigns.

What do you dislike most about this product?

Sometimes a basic business need is not supported and therefore a need for a custom workaround

What recommendations would you give to someone considering this product?

A modern and evolving platform that is at the top of IAM suites

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Cons

Less Transparent

Amit B.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2026

A market leader which leaves a lot to be desired

Likeliness to Recommend

8 /10

What differentiates SailPoint Identity Security Cloud from other similar products?

SailPoint Identity Security Cloud is a market leading product which offers a who lot of connectors out of the box and it being an API first product gives the capability to connect where connectors are not available. Also, it being an industry leader, the number of service providers one can work with is pretty big.

What is your favorite aspect of this product?

The whole host of APIs which SailPoint provides makes a big difference, especially in the areas where the connectors are not fit for purpose.

What do you dislike most about this product?

The support provided by SailPoint is very dissatisfying. That and some of the connectors are pretty vanilla and offer only basic capabilities.

What recommendations would you give to someone considering this product?

Document and understand your use cases - what do you want to do, how do you want to do it, what is the success criteria. Think about who will be implementing the product,

Pros

Respectful
Reliable
Transparent
Security Protects

Cons

Less Effective Service
Wastes Time
Charges for Enhancements

Role: Finance
Industry: Other
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Apr 2026

It’s good but we could use more help implementing

Likeliness to Recommend

6 /10

Pros

Client Friendly Policies
Fair
Acts with Integrity
Friendly Negotiation

SailPoint Identity Security Cloud

What is SailPoint Identity Security Cloud?

Company Details

Need Assistance?

SailPoint Identity Security Cloud Ratings

89 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love SailPoint Identity Security Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Workflow Orchestration The creation and management of workflow to automatically route access requests, onboarding, offboarding, provisioning and other IGA tasks.

Access Request Management The processing of access requests, ensuring that the proper authority provides approval to grant access to the requestor.

Provisioning Deprovisioning (automated) Assignment of access based on role, department, location, job title and synchronization with directory services such as Active Directory.

Identity Lifecycle Management The process of onboarding, provisioning, management of identity throughout the term of the association, deprovisioning and offboarding of customer identities.

Entitlement Management Manage the allocation of entitlements, including the granting, enforcing, revoking and monitoring.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Password Management Ability to manage passwords for multiple systems, allowing an implementation of single sign-on, of sorts.

Access Control Analyzes access risk across all business applications by user, domain, or privilege, from the enterprise level right down to the lowest securable object.

Access Certification Validation of access rights, ensuring that an employee's access rights match those assigned to their role.

Systems Integration Integration connectors with directory services such as Active Directory and others systems in order to authorize access to these systems.

Reporting and Logging Ability to log access, logins, permission assignments/revocations and change in access assignment. Particularly useful for evidence in the case of audits.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Identity and Access Management

SailPoint Identity Security Cloud Reviews

Christian K.

Modern platform rich of features with improvements

Likeliness to Recommend

Pros

Cons

Amit B.

A market leader which leaves a lot to be desired

Likeliness to Recommend

Pros

Cons

It’s good but we could use more help implementing

Likeliness to Recommend

Pros

Feature Ratings

Workflow Orchestration

Access Request Management

Provisioning Deprovisioning (automated)

Identity Lifecycle Management

Entitlement Management

Role-Based Access

Password Management

Access Control

Access Certification

Systems Integration

Reporting and Logging

Vendor Capability Ratings

Ease of IT Administration

Breadth of Features

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support

Quality of Features

Availability and Quality of Training

Ease of Implementation

Ease of Customization