Sage CRM Logo
Sage CRM Logo
Sage Group

Sage CRM

8.0 /10
Category
Sage CRM
8.0 /10

What is Sage CRM?

Sage CRM provides sales teams with powerful tools and quick access to the information they need to manage and progress leads and opportunities. It is helping thousands of small and medium sized businesses across the globe automate their sales process. And Sage CRM gives you and your sales team detailed account and pipeline information so you can close deals faster.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Sage CRM won the following awards in the Customer Relationship Management - Midmarket category

Filter By

Sage CRM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sage CRM.

87 Likeliness to Recommend

1
Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sage CRM?

1% Negative
4% Neutral
95% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Transparent
  • Fair

Feature Ratings

Average 84

Sales Management

86

Customer Service Management

86

Analytics and Reporting

85

Lead Management

85

Account and Contact Management

85

Activity and Workflow Management

83

Telephony and Call Center Management

83

Collaboration

83

Marketing Management

82

Quote Contract and Proposal

82

Mobile

80

Vendor Capability Ratings

Average 84

Availability and Quality of Training

85

Ease of Customization

85

Ease of Data Integration

84

Ease of Implementation

84

Ease of IT Administration

84

Quality of Features

84

Usability and Intuitiveness

84

Vendor Support

83

Product Strategy and Rate of Improvement

83

Business Value Created

83

Breadth of Features

80

Sage CRM Reviews

Doug W.

  • Role: Operations
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

From Leads to Legacy: Sage CRM in Construction.

Likeliness to Recommend

9 /10

What differentiates Sage CRM from other similar products?

The client relationships we build can be just as crucial as the structures we create. That’s where Sage CRM comes in. It provides a tailored approach that helps us keep track of client interactions, manage leads, and ultimately foster long-term partnerships that drive our business forward.

What is your favorite aspect of this product?

What I really appreciate about Sage CRM is how it centralizes all our client information in one place. Whether it’s tracking ongoing conversations, managing contracts, or simply remembering a client’s preferences, Sage CRM makes sure that nothing falls through the cracks.

What do you dislike most about this product?

The limited customization options for certain reports. While Sage CRM provides a wealth of data, I’ve found that some of the report formats aren’t as flexible as I’d like them to be.

What recommendations would you give to someone considering this product?

I’d definitely recommend giving Sage CRM a try. It’s a tool that’s easy to integrate into your existing workflow, and it delivers real, tangible benefits. Whether you’re handling a few small projects or managing multiple large contracts, Sage CRM can help you stay organized, responsive, and ahead of the competition.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

suman r.

  • Role: Finance
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Easy to use

Likeliness to Recommend

10 /10

What differentiates Sage CRM from other similar products?

easy to use and implement

What is your favorite aspect of this product?

easy to use and cost effectiveness

What do you dislike most about this product?

customer service

What recommendations would you give to someone considering this product?

hire more customer service representative

Pros

  • Reliable
  • Performance Enhancing
  • Security Protects
  • Enables Productivity
  • Role: Industry Specific Role
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2023

Amazing Product.

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Sage CRM Comparisons