Robin Logo
Robin Logo
Robin

Robin

7.0 /10
Category
Robin
7.0 /10

What is Robin?

Make every space and desk simple to book and colleagues easy to find. With real-time analytics, ensure every square foot of your office supports employee productivity and engagement for the whole company, even as work changes.

Company Details


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Awards & Recognition

Robin won the following awards in the Space Management category

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Robin Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Robin.

83 Likeliness to Recommend

3
Since last award

79 Plan to Renew

8
Since last award

76 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Robin?

5% Negative
21% Neutral
74% Positive

Pros

  • Trustworthy
  • Saves Time
  • Client Friendly Policies
  • Friendly Negotiation

Feature Ratings

Average 80

Workspace Maps/Floorplans

84

Workflows and Notifications

83

Multi Device Capability

82

Reservation System

82

API Integration

81

Dashboards and Reporting

81

Phone Integration

80

Administrator Controls

80

Space Descriptions

78

Custom Search

72

Badging and Sensor Integration

69

Vendor Capability Ratings

Average 78

Availability and Quality of Training

95

Ease of Customization

93

Ease of IT Administration

93

Ease of Implementation

91

Quality of Features

84

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Usability and Intuitiveness

74

Vendor Support

74

Breadth of Features

69

Business Value Created

60

Robin Reviews

Felix K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Features Disappoint

Likeliness to Recommend

5 /10

What differentiates Robin from other similar products?

None - The features are in other products as well.

What is your favorite aspect of this product?

The features and floor layout are quite good, if they could be implemented in a better and intuitive way.

What do you dislike most about this product?

The interface is extremely hard to navigate for both Mobile and web apps. Also, there are a lot of unnecessary steps you need to take, like 5 clicks to make a reservation.

What recommendations would you give to someone considering this product?

It's a 5 for me, and I would hesitate to recommend it.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Respectful

Cons

  • Commodity Features

Fariz F.

  • Role: Sales Marketing
  • Industry: Electronics
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Fantastic product with quality features

Likeliness to Recommend

9 /10

What differentiates Robin from other similar products?

Robin's unique variety of features and ease of usage is what differentiates it from competitors in the market

What is your favorite aspect of this product?

Its intuitiveness, great variety of capabilities and overall simplicity is what enables productivity for your business which is a greatly valued asset for anyone

What do you dislike most about this product?

During my time of usage of this product there was not a single case which made me dislike anything about it

What recommendations would you give to someone considering this product?

It is truly a fantastic, great-for-value product which is crucial to get for your business

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Yusif M.

  • Role: Student Academic
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Likeliness to Recommend

7 /10

What differentiates Robin from other similar products?

Simplicity and intuitiveness

What is your favorite aspect of this product?

Desk reservation and map features

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Caring