What is Reward Gateway?
Reward Gateway's all-in-one Employee Engagement Platform helps create a streamlined and centralized employee experience customized for each organization. A flexible platform empowers HR to choose the right combination of engagement tools – from market-leading reward and recognition solutions, communications, surveys, wellbeing and employee discounts – in order to meet the changing needs of their people and their company.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
92 Plan to Renew
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Reward Gateway?
Pros
- Enables Productivity
- Trustworthy
- Helps Innovate
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Portal
Social Recognition
Metrics and Analytics
Peer to Peer Recognition
Leaderboards
Surveys Feedback
Gamification
Automatic Notifications
3rd Party Integration
Mobile Functionality
Goal Setting
Vendor Capability Ratings
Vendor Support
Ease of Customization
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Implementation
Usability and Intuitiveness
Availability and Quality of Training
Quality of Features
Business Value Created
Ease of IT Administration
Recognition-Screenshot
Comms-Screenshot (1)
Surveys-Screenshot (1)
Dashboard-Screenshot
Reward Gateway Reviews
Jonathan M.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Oct 2024
"Great Features."
Likeliness to Recommend
What differentiates Reward Gateway from other similar products?
Unlike many competitors, Reward Gateway offers a holistic approach by integrating employee benefits, recognition, and wellbeing into one platform, making it easier for employees to access everything in one place.
What is your favorite aspect of this product?
As a project manager in a call center, my favorite aspect of Reward Gateway is the employee recognition feature. It not only allows team members to acknowledge each other's contributions in real-time but also fosters a culture of appreciation and teamwork.
What do you dislike most about this product?
One aspect of Reward Gateway that can be challenging is the learning curve for new users. While the platform offers a lot of features and functionalities, some employees might find it overwhelming initially. This can lead to under utilization, especially among those who may not be as tech-savvy.
What recommendations would you give to someone considering this product?
Before diving in, clearly identify what you want to achieve with an employee engagement platform. Understanding your specific goals—whether it's improving recognition, enhancing benefits, or boosting overall morale—will help you make the most of the features offered.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Stefany C.
- Role: C-Level
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Aug 2024
Fantastic solution for employee engagement
Likeliness to Recommend
What differentiates Reward Gateway from other similar products?
The support by RG to their clients is one of the most important aspects of why we chose this product. The product itself provided a solution for employee engagement, document management and recognition, both peer and leadership/subordinate. Bonuses were the shopping, and wellbeing portals.
What is your favorite aspect of this product?
Our favorite aspect is the ability to customize and interact as an organization in the portal, bringing everyone together.
What do you dislike most about this product?
I can't think of anything to be honest.
What recommendations would you give to someone considering this product?
The product exceeded my expectations. We reviewed several products and services in our search for a solution, and this one provided far more than originally imagined.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Guy H.
- Role: C-Level
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted Aug 2024
Great staff uptake with 95% satisfactory
Likeliness to Recommend
What differentiates Reward Gateway from other similar products?
Good selection of vendors and rebadging for our business
What is your favorite aspect of this product?
Instant rewards for staff
What do you dislike most about this product?
The purchasing of gift cards is clunky
What recommendations would you give to someone considering this product?
It will highly motivate your staff and they will enjoy been recognised
Pros
- Enables Productivity
- Effective Service
- Inspires Innovation
- Respectful
Please tell us why you think this review should be flagged.
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