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Global Rewards Solutions

Reward Cloud

Composite Score

7.6 /10

CX Score

8.0 /10

6 Reviews Write a Review

Claim Software

What is Reward Cloud?

Reward Cloud delivers merchandise to 185 countries plus enables virtual rewards such as event tickets, retail & prepaid gift cards, mobile top-up & online travel. The Reward Cloud simplifies your program management with a single dashboard that centralizes all activities.

Company Details

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Reward Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Reward Cloud?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 76

Gift Tracking

Post-Gift Actions

Gift Fulfillment and Delivery

Required Actions

Analytics and Reporting

Notifications/Alerts/Updates

Advanced Integrations

Marketplace/Rewards Catalogue

Milestones/Calendar Tracking

Personal Messaging

Gift Acceptance/Exchange/Donation

Vendor Capability Ratings

Average 77

Breadth of Features

Ease of Customization

Quality of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Business Value Created

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Ease of IT Administration

Vendor Support

Reward Cloud Reviews

Jihad M.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

Easy to use, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates Reward Cloud from other similar products?

Customization: Cloud-based reward platforms can be customized to meet the needs of any program. Scalability: Cloud-based reward platforms can scale to meet the needs of a growing program. Ease of use: Cloud-based reward platforms can be easy to use and quick

What is your favorite aspect of this product?

Explain its strengths Talk about the product's unique features and what makes it stand out from competitors Choose a product Pick a product that you're familiar with, or one that's relevant to the company you're applying

What do you dislike most about this product?

Highly costly problem soloved please

What recommendations would you give to someone considering this product?

Provide relevant and personalized recommendations Respect the customer's decision and feedback

Pros

Helps Innovate
Enables Productivity
Trustworthy
Efficient Service

Reward Cloud

What is Reward Cloud?

Company Details

Need Assistance?

Reward Cloud Ratings

90 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love Reward Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Gift Tracking Software tracks gifts throughout their delivery.

Post-Gift Actions Direct clients and staff to surveys or specific web pages after gifts are accepted.

Gift Fulfillment and Delivery The ability to send digital and/or physical gifts to clients and staff, including gift cards, prepaid credit cards, clothing, electronics, and experiences.

Required Actions To accept gifts, employees must meet certain targets or specific qualifications whilst clients must perform certain actions such as book a meeting.

Analytics and Reporting The effectiveness of gifts are monitored and analyzed, with dashboards providing insights into how gifts influence revenue, meetings booked, and more.

Notifications/Alerts/Updates Real-time notifications are sent when gifts are sent, viewed, and received/accepted.

Advanced Integrations Provides vast integration capabilities and possesses an ability to connect with existing business architecture, including CRMs and marketing automation tools.

Marketplace/Rewards Catalogue Platform offers an integrated storefront, providing users with the ability to search for relevant gifts directly within the software.

Milestones/Calendar Tracking Important dates and milestones for staff and clients are managed in an internal calendar, ensuring opportunities to reward employees/customers are not missed.

Personal Messaging Templates for emails and handwritten correspondence can be sent along with a gift to further develop interpersonal relationships with staff and clients.

Gift Acceptance/Exchange/Donation Clients and staff may either accept gifts, exchange gifts with a different option of equal or lesser value, or donate the value of their gift to charity.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Reward Cloud Reviews

Jihad M.

Easy to use, but a bit pricey

Likeliness to Recommend

Pros

Feature Ratings

Gift Tracking

Post-Gift Actions

Gift Fulfillment and Delivery

Required Actions

Analytics and Reporting

Notifications/Alerts/Updates

Advanced Integrations

Marketplace/Rewards Catalogue

Milestones/Calendar Tracking

Personal Messaging

Gift Acceptance/Exchange/Donation

Vendor Capability Ratings

Breadth of Features

Ease of Customization

Quality of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Business Value Created

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Ease of IT Administration

Vendor Support