Responsive Logo Award Winner Product Badge
Responsive Logo Award Winner Product Badge
Responsive

Responsive

Composite Score
8.2 /10
CX Score
8.2 /10
Category
Responsive
8.2 /10

What is Responsive?

Responsive (formerly RFPIO) is a cloud-based response management platform and an AI-enabled solution to share knowledge, collaborate, and digitally transform their response processes. Through robust and bi-directional integrations, with an open API, teams can connect their people and improve content quality and accessibility — enabling collaboration without boundaries.

Company Details


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Awards & Recognition

Responsive won the following awards in the Proposal Management category

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Responsive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Responsive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

94 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Responsive?

0% Negative
5% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Generous Negotitation
  • Transparent

Feature Ratings

Average 87

Templates

92

Notifications

90

Integrations

90

Project Management Workflow

90

Content Residency

90

Share & Track

89

E-Signature

89

Tasks and Workflow Management

89

Proposals and SOWs

87

Dashboard and Analytics

86

Document Management

85

Vendor Capability Ratings

Average 85

Ease of Implementation

91

Ease of Data Integration

89

Availability and Quality of Training

89

Ease of IT Administration

87

Breadth of Features

86

Vendor Support

85

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

84

Quality of Features

83

Ease of Customization

80

Business Value Created

77

Responsive Reviews

Yoel B.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Good overall value, but tricky UX, ramp up in AI

Likeliness to Recommend

8 /10

What differentiates Responsive from other similar products?

The knowledge base and answer suggestions.

What is your favorite aspect of this product?

Answer suggestions, bulk AI answering, knowledge base addons

What do you dislike most about this product?

UX, long tech adoption

What recommendations would you give to someone considering this product?

Do a first project and you will quickly find all pros and cons.

Pros

  • Reliable
  • Enables Productivity
  • Caring
  • Respectful

Jack P.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

A quintessential tool for any Proposal/Bid team.

Likeliness to Recommend

10 /10

What differentiates Responsive from other similar products?

Easy to use, integral to how we work, and perfect for submitting simple or complex questionnaires.

What is your favorite aspect of this product?

Ease of use.

What do you dislike most about this product?

The translate function wasn't worthwhile

What recommendations would you give to someone considering this product?

Don't shop around - purchase Responsive/RFPIO today!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Steve T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Incredible time saver.

Likeliness to Recommend

8 /10

What differentiates Responsive from other similar products?

Honestly I'm not sure, we haven't looked closely at others.

What is your favorite aspect of this product?

The ease of use for populating RFI and RFP documents with consistent info.

What do you dislike most about this product?

The ramp up time took a while, populating content library.

What recommendations would you give to someone considering this product?

If your pre-sales and sales organization spends a lot of time populating assessment documents, you'll be so happy you invested here...and so will they.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Saves Time
  • Respectful

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