ResMan Customer Reviews 2024

ResMan

7.2 /10

What is ResMan?

ResMan Property Management Software provides users a platform to manage core functionality unique to property management improving data integrity and overall productivity.

Company Details

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ResMan Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ResMan.

83 Likeliness to Recommend

90 Plan to Renew

72 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+72 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ResMan?

22% Negative

11% Neutral

67% Positive

Pros

Trustworthy
Client Friendly Policies
Generous Negotitation
Transparent

Cons

Less Effective Service
Wastes Time

Feature Ratings

Average 78

Document Management

Maintenance Management

Tenant Management

Lease Management

Accounting and Financial Management

Property Management

CRM Integration

Analytics and Reporting

Marketing Management

Budgeting and Forecasting

Mobile

Vendor Capability Ratings

Average 77

Ease of Implementation

100

Quality of Features

Ease of Customization

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Ease of Data Integration

Vendor Support

Breadth of Features

ResMan Reviews

Cheree R.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

I've used yardi and one site, Resman it's best

Likeliness to Recommend

10 /10

What differentiates ResMan from other similar products?

You can text residents

What is your favorite aspect of this product?

I love to text people in there and receive text from them

What do you dislike most about this product?

Nothing, I love Resman

What recommendations would you give to someone considering this product?

High recommendations

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Chiesa D.

Role: Operations
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Fantastic product

Likeliness to Recommend

9 /10

What differentiates ResMan from other similar products?

The interface was easy to navigate and train others to use.

What is your favorite aspect of this product?

The easy interface

What do you dislike most about this product?

I am not sure,

What recommendations would you give to someone considering this product?

I don't have any recommendations.

Pros

Continually Improving Product
Trustworthy
Saves Time
Fair

Isaac C.

Role: Information Technology
Industry: Technology
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Jul 2023

Efficient and effective product

Likeliness to Recommend

7 /10

What differentiates ResMan from other similar products?

ResMan has a user friendly interface and intuitive design making it easier for property managers, leasing agents, and other users to quickly learn and utilize the system effectively. ResMan also provides customer support and training resources to assist users in navigating and maximizing the platform.

What is your favorite aspect of this product?

I like ResMan's scalability. It's really great how it caters to property management companies of different sizes, from small portfolios to large enterprise-level operations.

What do you dislike most about this product?

Perhaps since it's an older product I don't like how it lacks advanced automation and AI capabilities. These advanced systems can automate repetitive tasks, streamline workflows, and provide predictive analytics to optimize property management operations.

What recommendations would you give to someone considering this product?

ResMan is reliable, but don't expect the most up-to-date features compared to other products.

Pros

Efficient Service
Trustworthy
Inspires Innovation
Client Friendly Policies

Cons

Less Effective Service

ResMan

What is ResMan?

Company Details

Need Assistance?

ResMan Ratings

83 Likeliness to Recommend

90 Plan to Renew

72 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+72 Net Emotional Footprint

How much do users love ResMan?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Maintenance Management Includes work orders, online service requests, property maintenance, and website maintenance.

Tenant Management Includes tenant screening, tenant database, and tenant portal.

Lease Management Includes contact management, rent tracking, and residential and retail leases.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Property Management Includes all aspects of logistics, distribution, inventory management, warehouse and shipping, order promising, and asset management.

CRM Integration Includes deep, seamless integration with CRM data and features.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Marketing Management Multi-channel campaign management and analytics, budget tracking, click-to-lead capabilities, and social property management, keyword mining, and analytics.

Budgeting and Forecasting Includes financial information access, budget projections, assessment and analysis, tax planning, and scenario planning.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

ResMan Reviews

Cheree R.

I've used yardi and one site, Resman it's best

Likeliness to Recommend

Pros

Chiesa D.

Fantastic product

Likeliness to Recommend

Pros

Isaac C.

Efficient and effective product

Likeliness to Recommend

Pros

Cons

Feature Ratings

Document Management

Maintenance Management

Tenant Management

Lease Management

Accounting and Financial Management

Property Management

CRM Integration

Analytics and Reporting

Marketing Management

Budgeting and Forecasting

Mobile

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Ease of Customization

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Ease of Data Integration

Vendor Support

Breadth of Features