Rapid7 Incident Command

Context-Awareness

Aggregate and correlate information across the environment (public/private/on-prem) so that security policies can be context-aware and consistent.

Sandboxing

Creates an isolated environment to observe and explore the impact of suspicious activity without impact to other systems.

Endpoint Integration

Monitors the security of endpoints/entry points of end user devices to prevent them being exploited.

Automation

Supports high levels of automation e.g. programmatic command and control of security gateways, and does not require human input.

End-to-End Visibility

Have real-time visibility across threat landscape, including entities, devices, and user behaviour.

Data Centralization

A repository that centralizes security data, exchanging information for optimizing threat detection.

Automated Investigations

Automated proactive hunting of threats and analysis across threat landscape.

Behavioural Analytics

Captures patterns for how users behave with their devices (or other endpoints) connected to a network.

Identification & Classification

Ability to describe, identify, and organize malware families, improving over time if driven by machine learning techniques.

Intelligence Reports

Pre-built or customized reports delivered periodically, detailing activities and events over a period.

Ease of Implementation

Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training

Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration

Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration

This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features

Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement

Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization

Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created

Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features

Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support

The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness

End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.