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Rapid7

Rapid7 Incident Command

Composite Score

8.2 /10

CX Score

8.6 /10

24 Reviews Write a Review

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What is Rapid7 Incident Command?

Incident Command (Previously Rapid7 InsightIDR) is the only AI-powered security operations platform that’s purpose-built to deliver unified insight and deep environmental context across your entire threat landscape, with powerful analytics, investigation, response, and remediation functionality. AI Powered Next-Gen SIEM. Move beyond legacy SIEM with unified visibility, instant total attack surface context, and AI that transforms signals into decisive action.

Company Details

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Awards & Recognition

Rapid7 Incident Command won the following awards in the Endpoint Detection & Response category

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Strategy and Innovation
Contract Negotiation
Conflict Resolution

Latest Award, 2025

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2024

5 Top Rated Capabilities

2 Top Rated Features

2024

Contract Negotiation
Conflict Resolution

2023

4 Top Rated Capabilities

1 Top Rated Features

2023

Rapid7 Incident Command Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Rapid7 Incident Command.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Rapid7 Incident Command?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 81

Agent Efficiency

Intrusion Detection Prevention

Continuous Monitoring

Task Prioritization

Automated Threat Response

Machine Learning

Behavioural Analytics

IOC Tools

IOC Consumption

Malware Identification Accuracy

Whitelisting Blacklisting

Vendor Capability Ratings

Average 85

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Quality of Features

Ease of IT Administration

Vendor Support

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Rapid7 Incident Command Reviews

Darryl B.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2022

One of the best vulnerability scanners available.

Likeliness to Recommend

9 /10

What differentiates Rapid7 Incident Command from other similar products?

I've used Rapid7 Nexpose to conduct vulnerability assessments. Vulnerability scans and reports can be generated using this vulnerability management tool. InsightVM is a powerful and scalable vulnerability assessment tool for us as security consultants, allowing us to perform a complete network scan. In order to improve our security, we can dig deep into our network and find threats on all of our endpoints, in the cloud, and in our virtualized infrastructure intelligently. By removing our weaknesses and giving us a complete picture, this system is the most useful tool available.

What is your favorite aspect of this product?

If you are looking for a vulnerability scanner tool, this one will help you find the flaws in your system. Defining the assets like IP addresses for the scans and scheduling the scan at a preferred time is possible, as is starting the scan right away. After the scan is complete, this tool will return information such as the type of host and operating system used. It's the ability to prioritize risks and provide step-by-step instructions for more effective risk remediation that I like best about the InsightVM tool. Our ability to collaborate with technical teams and gain a better understanding of workplace risk.

What do you dislike most about this product?

Creating and managing scan templates was difficult for me when I first started working on it, but as I've learned more, it's gotten a lot easier. However, this vulnerability assessment system has the disadvantage of requiring a large amount of data and generating more false positives than true ones at times. Nexpose and QualysGuard were both used to scan the same IP address, but QualysGuard provided more accurate vulnerability information when compared.

What recommendations would you give to someone considering this product?

Rapid7, as a vulnerability scanning tool, is perfectly suited to perform and document vulnerability scans. Using Rapid7 Nexpose to perform a credential/authentication scan on assets such as public IP addresses is a good idea. Rapid 7 is an excellent choice, in my opinion. Rapid is by far the most capable and user-friendly solution on the market, in my opinion.

Pros

Continually Improving Product
Reliable
Saves Time
Respectful

Anand V.

Role: Information Technology
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2022

Best product with excellent features

Likeliness to Recommend

10 /10

What differentiates Rapid7 Incident Command from other similar products?

Scalability. integration

What is your favorite aspect of this product?

Drop down menus

What do you dislike most about this product?

Nothing I dislike

What recommendations would you give to someone considering this product?

Nil suggestions

Pros

Efficient Service
Effective Service
Saves Time
Helps Innovate

Rapid7 Incident Command

What is Rapid7 Incident Command?

Company Details

Need Assistance?

Awards & Recognition

Rapid7 Incident Command Ratings

90 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love Rapid7 Incident Command?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Agent Efficiency Agents are lightweight and create few conflicts or performance impacts.

Intrusion Detection Prevention Through event monitoring, the detection, countermeasure and prevention of possible security incidents or threats.

Continuous Monitoring Allows customers to select specific third parties which are continuously monitored, with alerts generated for significant changes in risk scores

Task Prioritization Ability to assign a priority to tasks.

Automated Threat Response Automatic response to threats.

Machine Learning Can provide deep behavioural insights.

Behavioural Analytics Includes real-time dashboard visualizations, detailed & summary reporting on user behaviour.

IOC Tools Full export capabilities are simple to execute.

IOC Consumption Ability to consume IOCs.

Malware Identification Accuracy Malware identification and fingerprinting can provide extensive and deep indicators and analysis of malware detected.

Whitelisting Blacklisting Whitelisting and blacklisting of applications and websites that are either certified to be safe, or suspected to be malicious.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Rapid7 Incident Command Reviews

Darryl B.

One of the best vulnerability scanners available.

Likeliness to Recommend

Pros

Anand V.

Best product with excellent features

Likeliness to Recommend

Pros

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Feature Ratings

Agent Efficiency

Intrusion Detection Prevention

Continuous Monitoring

Task Prioritization

Automated Threat Response

Machine Learning

Behavioural Analytics

IOC Tools

IOC Consumption

Malware Identification Accuracy

Whitelisting Blacklisting

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Quality of Features

Ease of IT Administration

Vendor Support

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization