Quickbooks Logo
Quickbooks Logo
Intuit

Quickbooks

Composite Score
8.2 /10
CX Score
8.5 /10
Category
Quickbooks
8.2 /10

What is Quickbooks?

QuickBooks helps keep everything organized in one place. And, if you have an accountant, share your books for seamless collaboration.

Company Details


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Quickbooks Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Quickbooks.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

96 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Quickbooks?

0% Negative
0% Neutral
100% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 82

Automation of Invoicing

84

Reporting and Analytics

84

Compliance and Security

82

Multiple Points of Payment

81

ERP Integration

77

Customization and Scalability

76

Customer Portal

74

Dispute Resolution

72

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

85

Ease of Implementation

84

Business Value Created

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Quality of Features

81

Ease of IT Administration

81

Availability and Quality of Training

81

Ease of Data Integration

80

Breadth of Features

78

Ease of Customization

76

Quickbooks Reviews

Edokhagba C.

  • Role: Finance
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

User-Friendly Accounting Tool

Likeliness to Recommend

10 /10

What differentiates Quickbooks from other similar products?

its ease of use, strong automation, wide adoption, and mobile access

What is your favorite aspect of this product?

its automation and ease of use

What do you dislike most about this product?

its limited scalability for larger or more complex businesses

What recommendations would you give to someone considering this product?

If you're considering QuickBooks, make sure it fits your business size and needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Minaxi G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

User Friendly

Likeliness to Recommend

10 /10

What differentiates Quickbooks from other similar products?

Its easy to navigate interface and accessing data from any device.

What is your favorite aspect of this product?

Integrating with different third party apps including Shopify and PayPal help in growing the business with ease.

What do you dislike most about this product?

For users who need advanced features QuickBooks can get complex.

What recommendations would you give to someone considering this product?

As a beginner, Use it and you will feel the change.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vikram H.

  • Role: Finance
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

super intuitive and easy to learn

Likeliness to Recommend

8 /10

What differentiates Quickbooks from other similar products?

QuickBooks has seriices that meet you needs. Whether that be using a desktop version or the online version .QuickBooks meets my needs.

What is your favorite aspect of this product?

I like how I can integrate my bank account and other third party applications to make reconciliations super easy.

What do you dislike most about this product?

Getting the program set up in the beginning was a bit of a struggle if I recall correctly.

What recommendations would you give to someone considering this product?

I would recommend to spend a week getting used to the features. They can do this by clicking through all the options, understanding how the integrations work and how they can save time.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Respectful