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Quickbooks Logo
Intuit

Quickbooks

Composite Score
8.2 /10
CX Score
8.5 /10
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Category
Quickbooks
8.2 /10

What is Quickbooks?

QuickBooks helps keep everything organized in one place. And, if you have an accountant, share your books for seamless collaboration.

Company Details

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Quickbooks Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Quickbooks.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

96 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Quickbooks?

0% Negative
0% Neutral
100% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 82

Automation of Invoicing

85

Reporting and Analytics

84

Compliance and Security

82

Multiple Points of Payment

81

ERP Integration

77

Customization and Scalability

76

Customer Portal

74

Dispute Resolution

72

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

85

Ease of Implementation

84

Business Value Created

84

Product Strategy and Rate of Improvement

83

Vendor Support

82

Quality of Features

81

Ease of IT Administration

81

Availability and Quality of Training

81

Ease of Data Integration

80

Breadth of Features

78

Ease of Customization

76

Quickbooks Reviews

Abigail T.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2025

Full stack accounting solution for every business.

Likeliness to Recommend

10 /10

What differentiates Quickbooks from other similar products?

QuickBooks gives you more core features, AI-driven automation, and flexible integrations than most rivals—supported by real human help when you need it. It’s a full-stack accounting solution designed to grow with your business.

What is your favorite aspect of this product?

I personally prefer QBO for several reasons: the ability to work from anywhere, integrations with apps, much more robust bank feeds, and a much cleaner document management interface. That combination—access from anywhere plus integrations and powerful bank reconciliation—makes day-to-day financial management much smoother.

What do you dislike most about this product?

It has gotten much much slower. Every time you save anything, it takes 3‑4× as long as it used to.

What recommendations would you give to someone considering this product?

Despite speed problems, it still offers the best accounting solution for every businesses so my recommendation is to give this product a try and see what it can do to one's business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Edokhagba C.

  • Role: Finance
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

User-Friendly Accounting Tool

Likeliness to Recommend

10 /10

What differentiates Quickbooks from other similar products?

its ease of use, strong automation, wide adoption, and mobile access

What is your favorite aspect of this product?

its automation and ease of use

What do you dislike most about this product?

its limited scalability for larger or more complex businesses

What recommendations would you give to someone considering this product?

If you're considering QuickBooks, make sure it fits your business size and needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Minaxi G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

User Friendly

Likeliness to Recommend

10 /10

What differentiates Quickbooks from other similar products?

Its easy to navigate interface and accessing data from any device.

What is your favorite aspect of this product?

Integrating with different third party apps including Shopify and PayPal help in growing the business with ease.

What do you dislike most about this product?

For users who need advanced features QuickBooks can get complex.

What recommendations would you give to someone considering this product?

As a beginner, Use it and you will feel the change.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing