What is Quickbooks Online?
Freedom to work across all your devices. Access QuickBooks from PC, Mac, smartphone, and tablet.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceQuickbooks Online Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Quickbooks Online.
83 Likeliness to Recommend
1
Since last award
89 Plan to Renew
2
Since last award
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+74 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Quickbooks Online?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Transparent
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Accounts Receivable Invoicing
General Ledger Chart of Accounts
Cost Revenue Tracking
Expense Management
Accounts Payable Purchase Orders
Project Accounting
Reconciliation
Cash Flow Management
Dashboards, Analytics and Reporting
Integration APIs
Budgeting Forecasting
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Ease of IT Administration
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Quickbooks Online Reviews
Patrick W.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: End User of Application
Submitted Aug 2020
Reliable accounting solution
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
Quickbooks online strengths are ease of use ,robust security,easy access from anywhere at anytime and seamless integration with other applications like Shopify.
What is your favorite aspect of this product?
It seamless integration with third party applications. It allows automatic scheduling and sending transactions. It is easy to authorize CPA to gain access to companies document compare to the desktop version. Easy to access Qucikbooks online from anywhere at anytime using any device as it is compatible with PCs,Mac,Android .
What do you dislike most about this product?
It needs a strong internet connection to be able to use it well.
What recommendations would you give to someone considering this product?
Quickbooks Online is easy to use and provides a variety of features that do not disappoint users.Being able to access it from anywhere makes it our number one choice of using it and renewing our license.
Pros
- Efficient Service
- Effective Service
- Saves Time
- Helps Innovate
Scott V.
- Role: Finance
- Industry: Not for Profit
- Involvement: Vendor Selection and Purchasing
Submitted Aug 2020
Intuitive to use. Interacts with many banks.
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
The ability to integrate so many platforms into Quickbooks versus other accounting software programs.
What is your favorite aspect of this product?
That it integrates with Bank of America for payroll including all tax and benefit information. It also downloads all transactions to balance my account.
What do you dislike most about this product?
How many different programs interact with Quickbooks.
What recommendations would you give to someone considering this product?
Sit down and watch someone use it for an hour and it will become clear on how to use it.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Amy F.
- Role: C-Level
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2020
Appreciate it is cloud based.
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
Low cost and easy set up.
What is your favorite aspect of this product?
Cloud based
What do you dislike most about this product?
Monthly fee is high.
What recommendations would you give to someone considering this product?
Make sure you have a strong accounting background
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Unique Features
Cons
- Less Efficient Service
- Less Effective Service
- Wastes Time