What is Qualified PiperX?
Piper Conversations lets you engage website visitors in real time through chat, voice, or video. It uses buyer data and AI to qualify and convert high intent prospects into pipeline.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
95 Likeliness to Recommend
99 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Qualified PiperX?
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Personalized Service
Other Integrations
Learning and Adaptability
Leads Generation
Workflow Processing
Retrieval augmented generation
Translation
Natural Language Processing
Artificial Intelligence Engine
Intent Extraction
Generative AI
Vendor Capability Ratings
Availability and Quality of Training
Quality of Features
Ease of Implementation
Vendor Support
Breadth of Features
Usability and Intuitiveness
Business Value Created
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Customization
Qualified PiperX Reviews
Alex G.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2022
A Great Virtual Assistant Software For Business
Likeliness to Recommend
What differentiates Qualified PiperX from other similar products?
Qualified improves engagement with our customers and web visitors thanks to features such as live chat, live view, and voice calls.
What is your favorite aspect of this product?
Deploying Qualified was straightforward. The software is easy to use and all controls are within reach and understandable. I like the live chat features as well as voice calls The software helps increase conversion
What do you dislike most about this product?
No regrets whatsoever using Qualified. It offers amazing features
What recommendations would you give to someone considering this product?
If you're looking for a virtual assistant, then Qualified is probably what your business needs. It's affordable and offers amazing features. We have used it and it's very capable
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.
Jacob O.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Extremely useful software!
Likeliness to Recommend
What differentiates Qualified PiperX from other similar products?
Great tool, and had the ability to really fine tune the routing capabilities so that website visitors where routed to the correct rep, or the backup if that first rep was unavailable.
What is your favorite aspect of this product?
Over all easy of use, and ability to quickly engage prospects and setup more meetings
What do you dislike most about this product?
I can't think of anything I did not like, it is a really useful tool
What recommendations would you give to someone considering this product?
It does take a lot of upfront time investment to get set up, and is built for teams to really utilize all the functionality
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Andrew M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2022
An exceptional partner for sales and marketing
Likeliness to Recommend
What differentiates Qualified PiperX from other similar products?
Qualified has excellent customer service and the white glove onboarding truly set us up for success. Their new product Signals offers the best first party intent aggregation that I have seen on the market and the fact that it ties into a chatbot that does a great job of helping you identify leads on your website in your ICP. Very happy with Qualified.
What is your favorite aspect of this product?
There isn't a single feature that I love, but overall 'Experiences', which help guide leads on the website to the right people at the right time, is the core part of the product that makes it so effective. We have not tried Signals yet, but we can tell it will be powerful moving forward.
What do you dislike most about this product?
Without the great onboarding process, the creation of experiences could be overwhelming. However, the CS team took care of everything.
What recommendations would you give to someone considering this product?
The extra onboarding help is WORTH IT. Rachel Nielson helped us out and was incredible every step of the way.
Pros
- Helps Innovate
- Trustworthy
- Respectful
- Over Delivered
Please tell us why you think this review should be flagged.
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