Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

ProductBoard Inc

Productboard

Composite Score

7.6 /10

CX Score

7.9 /10

26 Reviews Write a Review

Claim Software

What is Productboard?

Productboard helps product managers understand what customers need, prioritize what to build next, and rally everyone around the roadmap. It is a customer-centric product management platform. It's comprehensive, flexible, and built on an open platform to meet the needs of today’s product organizations.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Productboard won the following awards in the Idea Management category

Filter By

Service Experience
Product Impact
Conflict Resolution

Latest Award, 2026

3 Top Rated Capabilities

4 Top Rated Features

2025

Service Experience
Product Impact
Conflict Resolution

2025

1 Top Rated Capabilities

0 Top Rated Features

2024

Service Experience
Product Impact
Conflict Resolution

2024

2 Top Rated Capabilities

0 Top Rated Features

2023

Service Experience
Product Impact
Conflict Resolution

2023

7 Top Rated Capabilities

6 Top Rated Features

2022

Productboard Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Productboard.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

2
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Productboard?

0% Negative

0% Neutral

100% Positive

Pros

Performance Enhancing
Enables Productivity
Effective Service
Inspires Innovation

Feature Ratings

Average 80

Advanced Search and Filtering

Idea Scoring / Evaluation

Idea Capture

Idea Segmentation

Notifications

Role-Based Access

Idea Funnel

Application Integration

Social Collaboration

Dashboards, Analytics and Reporting

Data Export and Import

Vendor Capability Ratings

Average 78

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

Quality of Features

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Business Value Created

Ease of Customization

Also Featured in...

Product Management

Score 7.5

View Productboard in this category (opens in a new tab)

Productboard Reviews

Role: Operations
Industry: Healthcare
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Apr 2022

Sustainable Idea Management Appliccation

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Suman S.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

Easy to use tool!

Likeliness to Recommend

7 /10

What differentiates Productboard from other similar products?

Productboard is a product management tool that helps companies get insights from customer feedback, prioritize features, and track progress. It is a great tool for product managers who want to get a better understanding of what their customers want and need. The tool is easy to use and has a great interface. It is also reasonably priced.

What is your favorite aspect of this product?

It is simple but powerful and easy to use. It is a great tool especially for product managers.

What do you dislike most about this product?

There is no reporting feature. This would have been helpful in tracking progress of the project and identifying areas for improvement.

What recommendations would you give to someone considering this product?

I would recommend this product to business owners and mangers who want to track progress in easy and efficient way.

Pros

Helps Innovate
Trustworthy
Effective Service
Fair

Productboard

What is Productboard?

Company Details

Need Assistance?

Awards & Recognition

Productboard Ratings

86 Likeliness to Recommend

1 Since last award

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Productboard?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Advanced Search and Filtering Quickly find information based on filtering multiple attributes such as by date, group or segment and save filters for future use.

Idea Scoring / Evaluation Ability to create customizable rating criteria and evaluate and/or score ideas.

Idea Capture Ability to collect details such as names, description, attachments, videos etc. from users to give context on ideas.

Idea Segmentation The ability to create and analyze discrete segments of ideas based on user-defined criteria or variables.

Notifications Get daily, weekly or monthly email or real-time notifications to stay informed on updates to your ideas.

Role-Based Access Enable different levels of access based on role e.g. assign administrators, moderators, idea owners and assign individuals to teams/user groups.

Idea Funnel Ability to visually see ideas based on pre-defined phases or stages.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Social Collaboration Connects users via social media features such as instant messaging, chats or comments and allow users to tag people, or use the like function to vote.

Dashboards, Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, forecasting & easy data extraction for data analysis.

Data Export and Import Allows for multiple export and import options such as CSV, XLSX, XML, Jason, or PDF.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Product Management

Productboard Reviews

Sustainable Idea Management Appliccation

Likeliness to Recommend

Pros

Suman S.

Easy to use tool!

Likeliness to Recommend

Pros

Most Popular Productboard Comparisons

Miro

HYPE Innovation

IdeaScale

Ideanote

Brightidea Idea Box

Planview IdeaPlace

1
Since last award

2
Since last award

Feature Ratings

Advanced Search and Filtering

Idea Scoring / Evaluation

Idea Capture

Idea Segmentation

Notifications

Role-Based Access

Idea Funnel

Application Integration

Social Collaboration

Dashboards, Analytics and Reporting

Data Export and Import

Vendor Capability Ratings

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

Quality of Features

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Business Value Created

Ease of Customization