ProdPad Customer Reviews 2026 | Product Management

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ProdPad

Composite Score

8.1 /10

CX Score

8.5 /10

39 Reviews Write a Review

Claim Software

What is ProdPad?

Combine the power of objective-based lean roadmapping with comprehensive idea, experimentation, and user feedback management.

Company Details

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Awards & Recognition

ProdPad won the following awards in the Product Management category

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Strategy and Innovation
Service Experience

2025

0 Top Rated Capabilities

2 Top Rated Features

2024

0 Top Rated Capabilities

1 Top Rated Features

2023

Service Experience
Conflict Resolution

2023

3 Top Rated Capabilities

2 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Contract Negotiation
Conflict Resolution

2022

ProdPad Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ProdPad.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

93 Plan to Renew

3
Since last award

88 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ProdPad?

0% Negative

0% Neutral

100% Positive

Pros

Enables Productivity
Trustworthy
Fair
Transparent

Feature Ratings

Average 83

Strategic Vision

Idea Management

Feature Management

Product Management

Social Collaboration

Visual Roadmap

User Needs Management

Workflow Management

Backlog Management

ALM Integration

Release Planning

Vendor Capability Ratings

Average 82

Ease of Customization

Business Value Created

Availability and Quality of Training

Quality of Features

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Vendor Support

ProdPad Reviews

Role: Information Technology
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jul 2021

Competitively priced, great features and team

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Information Technology
Industry: Communications
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jul 2021

Good in theory, but onerous to maintain!

Likeliness to Recommend

7 /10

Pros

Performance Enhancing
Enables Productivity
Efficient Service
Unique Features

Role: Sales Marketing
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jul 2021

Useful product!

Likeliness to Recommend

9 /10

Pros

Includes Product Enhancements
Helps Innovate
Continually Improving Product
Reliable

ProdPad

What is ProdPad?

Company Details

Need Assistance?

Awards & Recognition

2022 Emotional Footprint Champion

ProdPad Ratings

85 Likeliness to Recommend

1 Since last award

93 Plan to Renew

3 Since last award

88 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love ProdPad?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Strategic Vision Ability to define strategic goals or outcomes which can be traces to releases, features, roadmap items, or other work items.

Idea Management Ability to collect, manage, and define ideas prior to inclusion in the backlog.

Feature Management Ability to define distinct features, properties, supporting data and manage the prioritization and implementation status.

Product Management Includes product code, category, and description.

Social Collaboration Connects users via social media features such as instant messaging, chats, or comments.

Visual Roadmap Ability to manage and display features and/or backlog items into a visual timeline of releases or time periods.

User Needs Management Ability to collect, define, and manage user needs and trace them to features or other work items.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Backlog Management The product owner adds, adjusts, refines, and prioritizes backlog items within the backlog to make sure the most valuable product is delivered to users.

ALM Integration Integrate artifacts across ALM phases such as requirements, analysis, design, development, and testing, either internally or through an API.

Release Planning Ability to assign features to a planned or desired release and track details about the release.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

ProdPad Reviews

Competitively priced, great features and team

Likeliness to Recommend

Pros

Good in theory, but onerous to maintain!

Likeliness to Recommend

Pros

Useful product!

Likeliness to Recommend

Pros

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Feature Ratings

Strategic Vision

Idea Management

Feature Management

Product Management

Social Collaboration

Visual Roadmap

User Needs Management

Workflow Management

Backlog Management

ALM Integration

Release Planning

Vendor Capability Ratings

Ease of Customization

Business Value Created

Availability and Quality of Training

Quality of Features

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Vendor Support