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Palo Alto Networks

Prisma Access

Composite Score

8.2 /10

CX Score

8.2 /10

14 Reviews Write a Review

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What is Prisma Access?

Prisma SASE is the secure foundation for agile, cloud-enabled organizations. Prisma SASE converges best-of-breed security with best-of-breed next-gen SD-WAN into the cloud-delivered platform. It consolidates multiple point products, including ZTNA, Cloud SWG, CASB, FWaaS, and SD-WAN, into a single integrated service, reducing network and security complexity while increasing organizational agility. Prisma SASE secures all apps used by your hybrid workforce, regardless of whether users are remote, mobile, or working from a branch office. Our proven cloud-delivered security services leverage ML-powered threat prevention.

Company Details

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Awards & Recognition

Prisma Access won the following awards in the Secure Web Gateway category

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2025 Data Quadrant Champion

Latest Award, 2025

6 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2025

Prisma Access Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Prisma Access.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Prisma Access?

0% Negative

14% Neutral

86% Positive

Pros

Continually Improving Product
Trustworthy
Respectful
Altruistic

Feature Ratings

Average 80

URL Filtering

Sandboxing

Application Control

Unified Management Interface

DLP Functionality

URL Categorization

Malware Detection

Analytics and Reporting

SSL Scanning

Rule Based Policy Engine

Directory Integration

Vendor Capability Ratings

Average 81

Ease of IT Administration

Availability and Quality of Training

Breadth of Features

Ease of Customization

Vendor Support

Quality of Features

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Business Value Created

Also Featured in...

Security Service Edge

Score 7.7

View Prisma Access in this category (opens in a new tab)

Secure Access Service Edge

Score 7.7

View Prisma Access in this category (opens in a new tab)

Prisma Access Reviews

Ahmed A.

Role: Sales Marketing
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2025

Native Palo Alto products

Likeliness to Recommend

10 /10

What differentiates Prisma Access from other similar products?

Prisma acces has native URL filtering and application catalog belongs Palo Alto NGFW

What is your favorite aspect of this product?

Native Integration with Cortex XDR and NGFW. Also Palo support is amazing side

What do you dislike most about this product?

Mostly user experience is not good enough.

What recommendations would you give to someone considering this product?

Listen costumers and create backlog of Product

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

sanchit m.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2025

A platform for securing AI ecosystems

Likeliness to Recommend

9 /10

What differentiates Prisma Access from other similar products?

Consistent protection and compliance across public, private, and SaaS applications.

What is your favorite aspect of this product?

Gaining deep insights into cloud environments and user behavior.

What do you dislike most about this product?

complicated integration

What recommendations would you give to someone considering this product?

Consolidating security functions into a single, cloud-native platform for simpler management.

Pros

Efficient Service
Continually Improving Product
Reliable
Effective Service

Mohammed N.

Role: C-Level
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2025

Prisma Access: Scalable and Powerful

Likeliness to Recommend

9 /10

What differentiates Prisma Access from other similar products?

Prisma Access stands out because it combines multiple security tools—firewall, ZTNA, CASB, SWG, and SD-WAN—into one unified, cloud-delivered service.It’s built for global scale, offers AI-driven threat protection, and gives teams a single place to manage policies and visibility.While competitors may be cheaper or easier to set up, Prisma Access shines when you need depth, advanced security, and enterprise-grade control in one platform.

What is your favorite aspect of this product?

My fav part is when Instead of managing several tools for firewalling, zero-trust access, secure web gateway, and cloud security, Prisma Access consolidates them into a single, cloud-delivered platform with centralized control. This means fewer silos, simpler policy updates, and a uniform security posture regardless of where users connect—HQ, a branch office, or a café Wi-Fi.

What do you dislike most about this product?

What I dislike the most about Prisma Access is its complicated setup and learning curve. While it is strong, configuring everything right can be difficult, especially for first-time Palo Alto users. It takes time and skill to fine-tune policies, integrate with other security technologies, and troubleshoot. This may hold down the first deployment for smaller teams or individuals with no Palo Alto knowledge. Would you like me to recommend strategies to make the onboarding process go more smoothly (for example, best practices or training resources)?

What recommendations would you give to someone considering this product?

Begin with Prisma Access's guided onboarding to make setup easier, and then focus on detailed, least-privilege policies with user identity integration for robust, consistent security.

Pros

Continually Improving Product
Enables Productivity
Unique Features
Efficient Service

Prisma Access

What is Prisma Access?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

Prisma Access Ratings

92 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Prisma Access?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

URL Filtering Manages and controls websites that end users can visit. Filters unwanted websites based on URL and can support real-time reputation incl. certificate validation

Sandboxing Inspection of executable files in a protected environment to detect malicious behavior. Performs real-time analysis of web objects using browser code emulation.

Application Control The solution provides ICAP support, anti-circumvention support, and an auto-record function of all traffic session details.

Unified Management Interface The solution allows for multi-instance deployments (hybrid, cloud and on-premise) to be managed via a single administrative interface.

DLP Functionality Define policies to prevent loss of sensitive electronic data. Capabilities include content-aware DLP.

URL Categorization The solution performs real-time unknown URL categorization supported by an out-of-the-box library of policies.

Malware Detection Detects malware based on signature-based and heuristic engines

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

SSL Scanning Scan and monitor websites with SSL security for malicious content.

Rule Based Policy Engine The solution comes out of the box with a library of customizable policies covering device type, user ID, user group, and multiple attributes.

Directory Integration The solution integrates with AD or LDAP to manage web security policies in the organization.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Also Featured in...

Security Service Edge

Secure Access Service Edge

Prisma Access Reviews

Ahmed A.

Native Palo Alto products

Likeliness to Recommend

Pros

sanchit m.

A platform for securing AI ecosystems

Likeliness to Recommend

Pros

Mohammed N.

Prisma Access: Scalable and Powerful

Likeliness to Recommend

Pros

Most Popular Prisma Access Comparisons

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Feature Ratings

URL Filtering

Sandboxing

Application Control

Unified Management Interface

DLP Functionality

URL Categorization

Malware Detection

Analytics and Reporting

SSL Scanning

Rule Based Policy Engine

Directory Integration

Vendor Capability Ratings

Ease of IT Administration

Availability and Quality of Training

Breadth of Features

Ease of Customization

Vendor Support

Quality of Features

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Business Value Created