Pipefy Platform Logo
Pipefy Platform Logo
Pipefy

Pipefy Platform

Composite Score
7.5 /10
CX Score
7.5 /10
Category
Pipefy Platform
7.5 /10

What is Pipefy Platform?

Accelerate digital transformation with the Pipefy Platform. Customize, integrate and build a fully digital experience for all your stakeholders.

Company Details


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Awards & Recognition

Pipefy Platform won the following awards in the Low-Code Business Process Management - Midmarket category

Pipefy Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Pipefy Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

100 Plan to Renew

72 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pipefy Platform?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Low-Code Automation

92

Process Automation Templates

89

Process Library

87

Content Management

86

Collaboration

86

Process Workflow Designer

85

External Application Data Connectors

84

Customizable Performance Dashboards

84

Real-time Process Analysis

83

Permissions and Governance

82

Process Simulation

82

Vendor Capability Ratings

Average 79

Quality of Features

85

Ease of IT Administration

81

Product Strategy and Rate of Improvement

81

Ease of Implementation

79

Usability and Intuitiveness

79

Breadth of Features

79

Availability and Quality of Training

79

Ease of Customization

78

Ease of Data Integration

77

Business Value Created

75

Vendor Support

74

Pipefy Platform Reviews

Frank L.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Automation of tasks without codes

Likeliness to Recommend

9 /10

What differentiates Pipefy Platform from other similar products?

There are many helpful features that make it possible to utilize the solution across various departments of the firm and to manage a wide variety of operations. Additionally, the financial benefit from such implementations is accurate because human resources will be diverted to more meaningful and profitable jobs for the organization, providing more value to the company's outcomes. This will allow the company to capitalize on its financial gain.

What is your favorite aspect of this product?

Pipefy is an exceptional platform for automating operations since it is simple to administer, has a quick learning curve, and is user-friendly. The experience of using Pipefy to automate processes is outstanding. When you choose a platform that does not need you to depend on any third parties in order to design or run your automation scenarios, it may feel quite freeing.

What do you dislike most about this product?

I would want to be able to construct an automation with two or more outputs that serve as actions to be executed rather than simply having the ability to create an automation rule for a single action.

What recommendations would you give to someone considering this product?

In the past, we often let things like onboarding and communication go through the gaps. It was necessary for us to check in with one another on a consistent basis on the current status of the onboarding process for our clients. Because with Pipefy, the shift will be considerably smoother not just for our employees but also for our consumers.

Pros

  • Helps Innovate
  • Enables Productivity
  • Effective Service
  • Saves Time

Andres P.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Pipefy helps us in all departments

Likeliness to Recommend

10 /10

What differentiates Pipefy Platform from other similar products?

This software is quite complete which I think is a great help for all departments, because from a single program we can manage activities and tasks assigned to the project, keep accounting and payroll of employees assigned and with many useful functions and tools to streamline the work.

What is your favorite aspect of this product?

All the automated processes that this software allows are very good and useful such as scheduling recurring tasks and business processes. Their mobile app is one of the most complete I have used and very easy to use, plus it runs great on all my devices.

What do you dislike most about this product?

It can be a little hard to learn how to use at first because of the many features it has. It can also be overwhelming the amount of working tools that are displayed by entering the program. Its free version is very limiting, almost all the really important functions are in its paid version.

What recommendations would you give to someone considering this product?

A centralized program, where you can carry all information, activities and management of the different departments, efficiently and successfully. It has allowed the company to be able to organize with their customers and employees, keep their invoices up to date, but at the same time the database of customers and suppliers. It is a very complete software that has benefited us.

Pros

  • Reliable
  • Performance Enhancing
  • Fair
  • Acts with Integrity

Thandapani A.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Pipefy makes software development easier

Likeliness to Recommend

8 /10

What differentiates Pipefy Platform from other similar products?

Integrates well with our and any application also very Easy-to-use.

What is your favorite aspect of this product?

Easy Tracking of Added Processes - Pipefy has a feature that automatically triggers an action when a predefined action or event happens and Enhanced Collaboration - Business processes commonly rely on teamwork. With that in mind, Pipefy features a robust set of task management tools that let users easily relay information to their teammates. These are my favourites.

What do you dislike most about this product?

I would like to be able to add a due date without a time attached and I would like to see completed tasks be deleted after a set amount of time.

What recommendations would you give to someone considering this product?

More Efficient Operations -Pipefy developers understand that each company has a different way of doing tasks, which is why it offers them a lean management tool. More feature on these will be really appreciated.

Pros

  • Trustworthy
  • Effective Service
  • Caring
  • Transparent

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