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Pipefy

Pipefy Platform

Composite Score

7.5 /10

CX Score

7.5 /10

12 Reviews Write a Review

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What is Pipefy Platform?

Accelerate digital transformation with the Pipefy Platform. Customize, integrate and build a fully digital experience for all your stakeholders.

Company Details

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Awards & Recognition

Pipefy Platform won the following awards in the Low-Code Business Process Management - Midmarket category

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Strategy and Innovation
Product Impact
Conflict Resolution

Latest Award, 2026

3 Top Rated Capabilities

10 Top Rated Features

2025

Pipefy Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Pipefy Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

85 Plan to Renew

15
Since last award

72 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pipefy Platform?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 86

Low-Code Automation

Process Automation Templates

Process Library

Content Management

Collaboration

Process Workflow Designer

External Application Data Connectors

Customizable Performance Dashboards

Real-time Process Analysis

Permissions and Governance

Process Simulation

Vendor Capability Ratings

Average 77

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Vendor Support

Quality of Features

Ease of Data Integration

Business Value Created

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Breadth of Features

Pipefy Platform Reviews

Andres P.

Role: Information Technology
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2022

Pipefy helps us in all departments

Likeliness to Recommend

10 /10

What differentiates Pipefy Platform from other similar products?

This software is quite complete which I think is a great help for all departments, because from a single program we can manage activities and tasks assigned to the project, keep accounting and payroll of employees assigned and with many useful functions and tools to streamline the work.

What is your favorite aspect of this product?

All the automated processes that this software allows are very good and useful such as scheduling recurring tasks and business processes. Their mobile app is one of the most complete I have used and very easy to use, plus it runs great on all my devices.

What do you dislike most about this product?

It can be a little hard to learn how to use at first because of the many features it has. It can also be overwhelming the amount of working tools that are displayed by entering the program. Its free version is very limiting, almost all the really important functions are in its paid version.

What recommendations would you give to someone considering this product?

A centralized program, where you can carry all information, activities and management of the different departments, efficiently and successfully. It has allowed the company to be able to organize with their customers and employees, keep their invoices up to date, but at the same time the database of customers and suppliers. It is a very complete software that has benefited us.

Pros

Reliable
Performance Enhancing
Fair
Acts with Integrity

Thandapani A.

Role: Information Technology
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2021

Pipefy makes software development easier

Likeliness to Recommend

8 /10

What differentiates Pipefy Platform from other similar products?

Integrates well with our and any application also very Easy-to-use.

What is your favorite aspect of this product?

Easy Tracking of Added Processes - Pipefy has a feature that automatically triggers an action when a predefined action or event happens and Enhanced Collaboration - Business processes commonly rely on teamwork. With that in mind, Pipefy features a robust set of task management tools that let users easily relay information to their teammates. These are my favourites.

What do you dislike most about this product?

I would like to be able to add a due date without a time attached and I would like to see completed tasks be deleted after a set amount of time.

What recommendations would you give to someone considering this product?

More Efficient Operations -Pipefy developers understand that each company has a different way of doing tasks, which is why it offers them a lean management tool. More feature on these will be really appreciated.

Pros

Trustworthy
Effective Service
Caring
Transparent

Pipefy Platform

What is Pipefy Platform?

Company Details

Need Assistance?

Awards & Recognition

Pipefy Platform Ratings

83 Likeliness to Recommend

85 Plan to Renew

15 Since last award

72 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Pipefy Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

Process Automation Templates Leverage pre-built templates for automating processes. Templates include sample workflows for common processes.

Process Library A repository of documented processes which can be accessed for revision.

Content Management Includes collaboration, check-in/check-out, and version control.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

External Application Data Connectors Includes preset user friendly plugins for setting up interfaces with well known Enterprise Applications and other means of automating process input/output data

Customizable Performance Dashboards View data points from the process analysis on dashboards that are ready for use out-of-the-box or customizable

Real-time Process Analysis Analyze the performance of automated processes while they are being executed. Measure key metrics such as velocity, time, cost, resourcing, etc.

Permissions and Governance Approve user generated process automations, coupled with the ability to restrict access to specific processes.

Process Simulation The ability to test and model the process with simulated inputs for the purpose of optimizing the design and anticipating performance in the "real world".

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Pipefy Platform Reviews

Andres P.

Pipefy helps us in all departments

Likeliness to Recommend

Pros

Thandapani A.

Pipefy makes software development easier

Likeliness to Recommend

Pros

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Feature Ratings

Low-Code Automation

Process Automation Templates

Process Library

Content Management

Collaboration

Process Workflow Designer

External Application Data Connectors

Customizable Performance Dashboards

Real-time Process Analysis

Permissions and Governance

Process Simulation

Vendor Capability Ratings

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Vendor Support

Quality of Features

Ease of Data Integration

Business Value Created

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Breadth of Features