PIMworks Customer Reviews 2026 | Product Information Management

Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

PIMworks

Composite Score

7.5 /10

CX Score

7.6 /10

8 Reviews Write a Review

Claim Software

What is PIMworks?

PIMworks enables a 360-degree overview of a product's information from a central repository, eliminating redundancies and simplifying the entire product journey. From syndicating products to multiple marketplaces, providing rich product content to match market standards, and managing all digital assets, PIMworks enhances the entire user experience and takes it to the next level.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

PIMworks Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

90 Plan to Renew

77 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love PIMworks?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 79

Product Data Analytics

Product Categorization & Relationships

Omni-Channel Information Delivery

Workflow and Approval Management

Data Syndication

Role-Based Access Management

Integration

Data Export

Digital Asset Management

Business Process Automation

Advanced Search and Filtering

Vendor Capability Ratings

Average 85

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Quality of Features

Breadth of Features

PIMworks Reviews

Hamza K.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2025

Reliable and Efficient PIM Solution

Likeliness to Recommend

9 /10

What differentiates PIMworks from other similar products?

The platform is intuitive, integrates smoothly with multiple systems, and supports role-based access, data quality controls, and automation, making it easier to manage large catalogs efficiently

What is your favorite aspect of this product?

My favorite aspect of pimworks is its ability to centralize and syndicate product information across multiple channels efficiently

What do you dislike most about this product?

The main area for improvement in pimworks is the generative AI and automation features

What recommendations would you give to someone considering this product?

Organizations looking for a robust and reliable PIM solution

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Shubham G.

Role: Industry Specific Role
Industry: Electronics
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2022

Easy to use product, good for small businesses

Likeliness to Recommend

7 /10

What differentiates PIMworks from other similar products?

PIM works has a neat and clean UI, the product has been thought through and make it easy to use

What is your favorite aspect of this product?

UX is very intuitive and omnichannel integrations make it very versatile

What do you dislike most about this product?

Documentation is subpar

What recommendations would you give to someone considering this product?

Its a good product for small and medium-size businesses, but with better documentation and international support, it can be used for organizations as well.

Pros

Reliable
Trustworthy
Efficient Service
Effective Service

Cons

Under Delivered

Arun M.

Role: Operations
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

Fantastic product for workflow automation

Likeliness to Recommend

9 /10

What differentiates PIMworks from other similar products?

Workflow automation. Alerts and dashboard.

What is your favorite aspect of this product?

Single source for all product content. Enhanced customer experience

What do you dislike most about this product?

No dislike for this software

What recommendations would you give to someone considering this product?

Improvement in productivity and efficiency. Improved ROI

Pros

Trustworthy
Continually Improving Product
Performance Enhancing
Enables Productivity

PIMworks

What is PIMworks?

Company Details

Need Assistance?

PIMworks Ratings

92 Likeliness to Recommend

90 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love PIMworks?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Product Data Analytics Built-in functionality to analyze and aggregate product data including page views, purchases, basket information etc.

Product Categorization & Relationships Allows users to manage data and products based on specific traits or segments.

Omni-Channel Information Delivery Ability to deliver product information in a differentiated manner i.e. specific for a channel requirements.

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Data Syndication Ability to import data from various internal and external sources and syndicate it to industry-standard data pools and exchanges (e.g.: GDSN, 1WorldSync, GXS).

Role-Based Access Management Ability to assign permissions around editing, commenting, downloading based on user roles / Active Directory groups.

Integration Integration with augmentation solutions like DRM, Active Directory or LDAP, SIEM, and NAC.

Data Export Allows for multiple export options into CSV, XLSX, XML, Jason, or PDF.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Business Process Automation The use of technology (AI, NLP, Machine Learning or others) to automate processes throughout an organization, which can help in changing product details.

Advanced Search and Filtering Quickly find information based on filtering multiple attributes and conditions and save filters for future use.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

PIMworks Reviews

Hamza K.

Reliable and Efficient PIM Solution

Likeliness to Recommend

Pros

Shubham G.

Easy to use product, good for small businesses

Likeliness to Recommend

Pros

Cons

Arun M.

Fantastic product for workflow automation

Likeliness to Recommend

Pros

Feature Ratings

Product Data Analytics

Product Categorization & Relationships

Omni-Channel Information Delivery

Workflow and Approval Management

Data Syndication

Role-Based Access Management

Integration

Data Export

Digital Asset Management

Business Process Automation

Advanced Search and Filtering

Vendor Capability Ratings

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Quality of Features

Breadth of Features