Pimcore Customer Reviews 2025 | Digital Asset Management

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Pimcore

Composite Score

7.7 /10

CX Score

8.0 /10

7 Reviews Write a Review

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What is Pimcore?

Pimcore provides an open-source software platform for data and experience management. Its modules for PIM, MDM, DAM, CDP, DXP/CMS, and digital commerce are praised by analysts such as Gartner and Forrester. Thousands of companies worldwide, including Burger King, Audi, and Ikea, have already chosen Pimcore. The company is headquartered in Austria/Europe.

Company Details

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Pimcore Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pimcore?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 86

Collaboration

Workflow and Approval Management

Cloud Offering

Automation of Metadata Creation

Permissions and Access Right Management

Content Capture

Digital Asset Sharing

Digital Asset Findability

In System Content Views

Intelligent Indexing

Version Management

Vendor Capability Ratings

Average 84

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Vendor Support

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Quality of Features

Availability and Quality of Training

Also Featured in...

Product Information Management

Score 7.8

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Pimcore Reviews

Nelson F.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2025

Data and Digital Experience Management

Likeliness to Recommend

9 /10

What differentiates Pimcore from other similar products?

Pimcore enables centralized data management, which is critical for organizations that need to ensure the quality of their information across multiple sources. This approach has significantly optimized our workflow, and with the integration of modules that allow us to dynamically customize content, we have been able to fine-tune communication with our customers more effectively, positively impacting our conversion rates.

What is your favorite aspect of this product?

In my organization, we use Pimcore as an end-to-end platform for product, content and customer experience data management. We were facing serious issues with information silos and inconsistencies in the user experience across different channels. With Pimcore, we have been able to unify our databases, facilitating more effective management and better availability of real-time information. This has drastically changed the way we approach our marketing and customer service, allowing us to offer a more seamless and consistent experience to our users.

What do you dislike most about this product?

Among the features that truly set Pimcore apart from other programs, three stand out clearly:

What recommendations would you give to someone considering this product?

I recommend Pimcore because it presents itself as a robust solution for companies looking to optimize data management and enrich the customer experience. With careful selection of the right scenarios for use, companies can maximize their profits and face the digital future more securely and effectively.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Roxana S.

Role: Industry Specific Role
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2024

"Get instant previews of your product data."

Likeliness to Recommend

10 /10

What differentiates Pimcore from other similar products?

It is the best of bread MDM - Keep multiple versions of the data at a central place

What is your favorite aspect of this product?

The versioning features and reporting features help us to keep a good overview of our business.

What do you dislike most about this product?

I love everything about it.

What recommendations would you give to someone considering this product?

Because it is so open and flexible and offers so many possibilities it requires a lot of planning, knowledge and preparation to create content and navigation structures in a good way.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Julio L.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

manage all your digital commerce with Pimcore

Likeliness to Recommend

7 /10

What differentiates Pimcore from other similar products?

It is a data management platform that is dedicated to managing and distributing any digital product, which has a great similarity with the eTEAM tool because both help us manage content and data, pimcore is consolidated for web content applications, manages digital assets and electronic commerce.

What is your favorite aspect of this product?

This tool gives us a better workflow in terms of marketing as it helps us manage better content and potential customers, we can update our own website and change versions for better web performance.

What do you dislike most about this product?

Although it has a free version, it has a fairly high cost to make use of its functions and tools.

What recommendations would you give to someone considering this product?

We recommend this platform due to the trust that its services provide, more than 100 companies that make use of its functions, it allows us to manage data and accelerate the time of content creation, it also offers us a flexible experience and document management solution in the business facilities.

Pros

Continually Improving Product
Client Friendly Policies
Generous Negotitation
Transparent

Pimcore

What is Pimcore?

Company Details

Need Assistance?

Pimcore Ratings

83 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Pimcore?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Cloud Offering Cloud compatibility (software and infrastructure).

Automation of Metadata Creation Asset metadata can be created using rules.

Permissions and Access Right Management Defining of user-access rights for content assets or folders at group and individual level to control the management of digital assets.

Content Capture Channels through which content is uploaded or classified.

Digital Asset Sharing Ability to securely share the digital assets (or files)

Digital Asset Findability Capabilities of navigation and browsing

In System Content Views Ability to create customized views of content repositories.

Intelligent Indexing AI driven capability to label & classify automatically

Version Management Ability to create and view multiple versions of a content asset through iterative edits in accordance with pre-defined limitations.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Product Information Management

Pimcore Reviews

Nelson F.

Data and Digital Experience Management

Likeliness to Recommend

Pros

Roxana S.

"Get instant previews of your product data."

Likeliness to Recommend

Pros

Julio L.

manage all your digital commerce with Pimcore

Likeliness to Recommend

Pros

Feature Ratings

Collaboration

Workflow and Approval Management

Cloud Offering

Automation of Metadata Creation

Permissions and Access Right Management

Content Capture

Digital Asset Sharing

Digital Asset Findability

In System Content Views

Intelligent Indexing

Version Management

Vendor Capability Ratings

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Vendor Support

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Quality of Features

Availability and Quality of Training