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OpenText Corporation

Pillr Platform

Composite Score

7.0 /10

CX Score

7.1 /10

18 Reviews Write a Review

Claim Software

What is Pillr Platform?

Pillr goes beyond traditional cybersecurity limits by not only aggregating your security data, but by offering SOC-as-a-Service (SOCaaS) to address the critical gaps left by standard EDR tools. Our approach ensures you're not confined to a specific toolset, enabling a more flexible and effective cyber defense strategy. With Pillr, you benefit from comprehensive monitoring and expert analysis, ensuring a proactive defense against the inevitable threats.

Company Details

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Awards & Recognition

Pillr Platform won the following awards in the Managed Detection & Response category

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0 Top Rated Capabilities

1 Top Rated Features

2024

0 Top Rated Capabilities

1 Top Rated Features

2023

Pillr Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Pillr Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pillr Platform?

5% Negative

15% Neutral

80% Positive

Pros

Respectful
Enables Productivity
Efficient Service
Saves Time

Feature Ratings

Average 82

24/7/365 Security Monitoring

100

Use of the MITRE ATT&CK Framework

Real-Time Threat and Anomaly Detection

Threat Intelligence

Incident Management

Automated Threat Hunting

IOC Focus and Management

Prevention

Risk Scoring & Remediation Act

Technology Management

Standardized Playbooks

Vendor Capability Ratings

Average 77

Ease of Implementation

Vendor Support

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of IT Administration

Quality of Features

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Pillr Platform Reviews

Mark N.

Role: C-Level
Industry: Telecommunications
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Mar 2023

This is a fantastic solution for SMB customers

Likeliness to Recommend

7 /10

What differentiates Pillr Platform from other similar products?

Level of integration

What is your favorite aspect of this product?

Integration with existing products

What do you dislike most about this product?

I would like to be able to set custom alerts for specific keywords in generic syslog events that are specific to certain vendors.

What recommendations would you give to someone considering this product?

You have to try it.

Pros

Transparent
Helps Innovate
Reliable
Performance Enhancing

Role: Information Technology
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Mar 2023

Easy to use, and great SOC

Likeliness to Recommend

8 /10

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

Ryan F. O.

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

PIllr has been fantastic!

Likeliness to Recommend

8 /10

What differentiates Pillr Platform from other similar products?

The human relationship, procurement, development and managed services friendliness.

What is your favorite aspect of this product?

The sense of trust on effectiveness.

What do you dislike most about this product?

Portal can be slow to load, more intuition can be brought to the dashboard, requires further development for clean RMM integration

What recommendations would you give to someone considering this product?

Great effectiveness and alternative to crowdstrike consumed in a more cost effective and operationally efficent manner.

Pros

Trustworthy
Inspires Innovation
Caring
Respectful

Pillr Platform

What is Pillr Platform?

Company Details

Need Assistance?

Awards & Recognition

Pillr Platform Ratings

85 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Pillr Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

24/7/365 Security Monitoring MDR provider should include a team of experienced security analysts monitoring the network 24/7 to identify abnormal activity and mitigate against threats.

Use of the MITRE ATT&CK Framework Threat modeling capabilities and allows for mapping use cases to established TTPs, in order to facilitate rapid incident response.

Real-Time Threat and Anomaly Detection Real-time or near real time threat detection of attacks and anomalous behavior.

Threat Intelligence Security threat intelligence feed integration with ability to update multiple uses and control updating behaviors.

Incident Management Includes incident diagnosis, escalation, investigation, resolution and recovery, and closure.

Automated Threat Hunting Continuous detection and notification of of anomalous or suspicious events and behaviors

IOC Focus and Management Should include a wide variety of IOCs, but is more focused on behaviors and behavioral detection; IOCs are not as simple to manage.

Prevention Offers capable next-gen AV (NGAV) and host protection.

Risk Scoring & Remediation Act Actionable risk mitigation suggestions for each vulnerability discovered.​

Technology Management Continuously manages and monitors systems and technology. Integrates with existing technology.

Standardized Playbooks Standardized playbooks contain procedures, standards, and anticipated results from incident response. Reduces threat dwell time and time to close the event.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Pillr Platform Reviews

Mark N.

This is a fantastic solution for SMB customers

Likeliness to Recommend

Pros

Easy to use, and great SOC

Likeliness to Recommend

Pros

Ryan F. O.

PIllr has been fantastic!

Likeliness to Recommend

Pros

1
Since last award

Feature Ratings

24/7/365 Security Monitoring

Use of the MITRE ATT&CK Framework

Real-Time Threat and Anomaly Detection

Threat Intelligence

Incident Management

Automated Threat Hunting

IOC Focus and Management

Prevention

Risk Scoring & Remediation Act

Technology Management

Standardized Playbooks

Vendor Capability Ratings

Ease of Implementation

Vendor Support

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of IT Administration

Quality of Features

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization