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Pepperi B2B eCommerce Logo
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Pepperi B2B eCommerce

Composite Score
7.5 /10
CX Score
7.6 /10
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Category
Pepperi B2B eCommerce
7.5 /10

What is Pepperi B2B eCommerce?

Pepperi is used by leading brands and wholesale distributors to connect all B2B customer touch points, to deliver a seamless purchasing experience. We empower our customers to sell bigger, smarter and faster, by integrating B2B eCommerce, sales force automation, retail execution, and route-accounting on a single, highly flexible platform, that runs natively on all mobile devices.

Company Details

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Awards & Recognition

Pepperi B2B eCommerce won the following awards in the B2B eCommerce category

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Pepperi B2B eCommerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Pepperi B2B eCommerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

4
Since last award

93 Plan to Renew

7
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pepperi B2B eCommerce?

2% Negative
13% Neutral
85% Positive

Pros

  • Efficient Service
  • Client Friendly Policies
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 83

Multi-Storefront

89

Integrated Search

87

Payment Processing

86

Multi-Language Support

85

Content Localization

85

ERP Integration

85

Content Management

84

Order Management

84

Catalog Management

82

Reporting and Analytics

79

Guided Selling

79

Vendor Capability Ratings

Average 78

Ease of IT Administration

83

Business Value Created

83

Ease of Data Integration

82

Breadth of Features

81

Ease of Implementation

80

Product Strategy and Rate of Improvement

80

Usability and Intuitiveness

78

Quality of Features

77

Ease of Customization

75

Availability and Quality of Training

74

Vendor Support

71

Pepperi B2B eCommerce Reviews

Ayelet L.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Great tool for B2B traditional sales team

Likeliness to Recommend

10 /10

What differentiates Pepperi B2B eCommerce from other similar products?

customization options flexibility screens visibility , catalog in particular personal attention and quick response to any request or issue no bureaucracy

What is your favorite aspect of this product?

a lot of options for customization we can do ourselves, allows quick response to new requirements from end users specific to our company

What do you dislike most about this product?

support of Hebrew and right to left text is basic back office menu should be more intuitive dashboards currently can not be customized by us, require Pepperi developer.

What recommendations would you give to someone considering this product?

we use the B2B sales force features, traditional commerce (not Ecommerce). after reviewing several products few years back we found Pepperi solution to fit the most to what we were looking for, considering the end user needs and work flows in the store. once you have your list of requirements request a personalized demo from Pepperi according to that list.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Vijay K.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Good Support

Likeliness to Recommend

10 /10

What differentiates Pepperi B2B eCommerce from other similar products?

easy to use

What is your favorite aspect of this product?

easy to use

What do you dislike most about this product?

when it does not work

What recommendations would you give to someone considering this product?

easy to use

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Phil A.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Our business cannot run without Pepperi!

Likeliness to Recommend

10 /10

What differentiates Pepperi B2B eCommerce from other similar products?

Local data on iPad, enabling it to run in offline mode if internet is not accessible, then syncing once connected again. Great for rural areas or poor mobile service areas.

What is your favorite aspect of this product?

Customisability and speed

What do you dislike most about this product?

Very detailied in it's capability, therefore does take some time for a new staff member to learn where everything is found in the backend, but normal expectation for something of this calibre.

What recommendations would you give to someone considering this product?

Definitely reach out to the pepperi team for assistance during setup, but start off simple and add more features as you become comfortable with the setup and admin in the back end.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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