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Pepperi B2B eCommerce Logo
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Pepperi B2B eCommerce

Composite Score
7.5 /10
CX Score
7.6 /10
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Category
Pepperi B2B eCommerce
7.5 /10

What is Pepperi B2B eCommerce?

Pepperi is used by leading brands and wholesale distributors to connect all B2B customer touch points, to deliver a seamless purchasing experience. We empower our customers to sell bigger, smarter and faster, by integrating B2B eCommerce, sales force automation, retail execution, and route-accounting on a single, highly flexible platform, that runs natively on all mobile devices.

Company Details

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Awards & Recognition

Pepperi B2B eCommerce won the following awards in the B2B eCommerce category

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Pepperi B2B eCommerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Pepperi B2B eCommerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

4
Since last award

93 Plan to Renew

7
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pepperi B2B eCommerce?

2% Negative
13% Neutral
85% Positive

Pros

  • Efficient Service
  • Client Friendly Policies
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 83

Multi-Storefront

89

Integrated Search

87

Payment Processing

86

Multi-Language Support

85

Content Localization

85

ERP Integration

85

Content Management

84

Order Management

84

Catalog Management

82

Reporting and Analytics

79

Guided Selling

79

Vendor Capability Ratings

Average 78

Ease of IT Administration

83

Business Value Created

83

Ease of Data Integration

82

Breadth of Features

81

Ease of Implementation

80

Product Strategy and Rate of Improvement

80

Usability and Intuitiveness

78

Quality of Features

77

Ease of Customization

75

Availability and Quality of Training

74

Vendor Support

71

Pepperi B2B eCommerce Reviews

Brock L.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Love this. Saved us time, made us money!

Likeliness to Recommend

10 /10

What differentiates Pepperi B2B eCommerce from other similar products?

Pepperi Integrates well with add-ons, like our online shop and that is extremely important to us

What is your favorite aspect of this product?

It's efficiency and accuracy compared to the manual way we used to take customer orders.

What do you dislike most about this product?

It might be a bit hard for us to get it going properly it if I didn't have someone on staff with quite a bit of IT cop-on

What recommendations would you give to someone considering this product?

This is so worthwhile - saves staff admin time - saves inaccuracies and mistakes - sell more product Clean, portable, professional

Pros

  • Performance Enhancing
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

Claire D.

  • Role: Information Technology
  • Industry: Apparel
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy to use, great features but lack of consistenc

Likeliness to Recommend

8 /10

What differentiates Pepperi B2B eCommerce from other similar products?

Adaptability

What is your favorite aspect of this product?

Multiple capabilities

What do you dislike most about this product?

Lack of consistency in the multiple capabilities

What recommendations would you give to someone considering this product?

Defining and saving each step of the configuration they do in the admin

Pros

  • Continually Improving Product
  • Efficient Service
  • Effective Service
  • Caring

MARVEL G.

  • Role: Information Technology
  • Industry: Apparel
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

Good for sales force management

Likeliness to Recommend

7 /10

What differentiates Pepperi B2B eCommerce from other similar products?

We never used any of the sales platform product

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

Difficult to reach out for support. Data update is quite slow.

What recommendations would you give to someone considering this product?

Good for sales force management

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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